Amazon WorkSpaces
User Guide

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Getting Started with Your WorkSpace

After your administrator creates your WorkSpace, you receive an invitation email. Complete the following tasks to get started with your WorkSpace.

Complete Your User Profile

After your administrator creates your WorkSpace, you must complete your user profile within seven days; otherwise, your invitation expires. If your invitation expires, ask your administrator for another invitation.

To complete your user profile

  1. Open the link in the invitation email.

  2. Enter your password. Passwords are case-sensitive and must be between 8 and 64 characters in length, inclusive. Passwords must contain at least one character from three of the following categories:

    • Lowercase characters (a-z)

    • Uppercase characters (A-Z)

    • Numbers (0-9)

    • Non-alphanumeric characters (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/)

  3. Choose Update User

You can change your password anytime from within your WorkSpace. Press Ctrl+Alt+Del, choose Change a password, and follow the directions.

Choose a Client

You can connect to your WorkSpace using the client application for a supported device or a web browser. To run the Amazon WorkSpaces client application, you must have a PC, Mac, iPad, Kindle, Android tablet, or Chromebook. To run Amazon WorkSpaces Web Access, you must have a PC or Mac running a Chrome or Firefox web browser.

For information about connecting to your WorkSpace, see the following client documentation.

Verify Networking Requirements

To ensure a good experience with your WorkSpace, verify that your client device meets the networking requirements.

To verify networking requirements

  1. Open your Amazon WorkSpaces client. If this is the first time you have opened the client, you are prompted to enter the registration code that you received in the invitation email.

  2. Choose Network in the lower right corner of the client application. The client application tests the network connection, ports, and round-trip time, and reports the results of these tests.

  3. Choose Dismiss to return to the sign-in page.

(Optional) Access the Applications Assigned to You

You use the Amazon WorkSpaces Application Manager client application on your WorkSpace to install and access the applications that your admin has assigned to you.

To install and start assigned applications

  1. To start the Amazon WorkSpaces Application Manager client application, choose the Amazon WAM shortcut on the desktop of your WorkSpace.

    If the shortcut is not available, see Troubleshooting Amazon WAM Issues in the Amazon WAM User Guide.

  2. To find applications that have been assigned to you but have not been installed, choose DISCOVER.

  3. To install an application, choose the triangle (install).

  4. You can start your Amazon WAM applications by using the Amazon WorkSpaces Application Manager client application or the Windows Start menu. For more information, see Getting Started in the Amazon WAM User Guide.

(Optional) Integrate with WorkDocs

Amazon WorkDocs Drive enables you to stream your Amazon WorkDocs files to your WorkSpace on demand. You can easily access any file on Amazon WorkDocs without needing to keep a local copy. For more information, see Amazon WorkDocs Drive for Amazon WorkSpaces.

Alternatively, Amazon WorkDocs provides a synchronization client application that you can install to continuously, automatically, and securely back up documents from your WorkSpace to Amazon WorkDocs. For more information, see Amazon WorkDocs Sync Client in the Amazon WorkDocs Administration Guide.