@ThreadSafe @Generated(value="com.amazonaws:aws-java-sdk-code-generator") public class AmazonCustomerProfilesClient extends AmazonWebServiceClient implements AmazonCustomerProfiles
Amazon Connect Customer Profiles is a unified customer profile for your contact center that has pre-built connectors powered by AppFlow that make it easy to combine customer information from third party applications, such as Salesforce (CRM), ServiceNow (ITSM), and your enterprise resource planning (ERP), with contact history from your Amazon Connect contact center.
For more information about the Amazon Connect Customer Profiles feature, see Use Customer Profiles in the Amazon Connect Administrator's Guide.
LOGGING_AWS_REQUEST_METRIC
ENDPOINT_PREFIX
Modifier and Type | Method and Description |
---|---|
AddProfileKeyResult |
addProfileKey(AddProfileKeyRequest request)
Associates a new key value with a specific profile, such as a Contact Record ContactId.
|
static AmazonCustomerProfilesClientBuilder |
builder() |
CreateCalculatedAttributeDefinitionResult |
createCalculatedAttributeDefinition(CreateCalculatedAttributeDefinitionRequest request)
Creates a new calculated attribute definition.
|
CreateDomainResult |
createDomain(CreateDomainRequest request)
Creates a domain, which is a container for all customer data, such as customer profile attributes, object types,
profile keys, and encryption keys.
|
CreateEventStreamResult |
createEventStream(CreateEventStreamRequest request)
Creates an event stream, which is a subscription to real-time events, such as when profiles are created and
updated through Amazon Connect Customer Profiles.
|
CreateIntegrationWorkflowResult |
createIntegrationWorkflow(CreateIntegrationWorkflowRequest request)
Creates an integration workflow.
|
CreateProfileResult |
createProfile(CreateProfileRequest request)
Creates a standard profile.
|
DeleteCalculatedAttributeDefinitionResult |
deleteCalculatedAttributeDefinition(DeleteCalculatedAttributeDefinitionRequest request)
Deletes an existing calculated attribute definition.
|
DeleteDomainResult |
deleteDomain(DeleteDomainRequest request)
Deletes a specific domain and all of its customer data, such as customer profile attributes and their related
objects.
|
DeleteEventStreamResult |
deleteEventStream(DeleteEventStreamRequest request)
Disables and deletes the specified event stream.
|
DeleteIntegrationResult |
deleteIntegration(DeleteIntegrationRequest request)
Removes an integration from a specific domain.
|
DeleteProfileResult |
deleteProfile(DeleteProfileRequest request)
Deletes the standard customer profile and all data pertaining to the profile.
|
DeleteProfileKeyResult |
deleteProfileKey(DeleteProfileKeyRequest request)
Removes a searchable key from a customer profile.
|
DeleteProfileObjectResult |
deleteProfileObject(DeleteProfileObjectRequest request)
Removes an object associated with a profile of a given ProfileObjectType.
|
DeleteProfileObjectTypeResult |
deleteProfileObjectType(DeleteProfileObjectTypeRequest request)
Removes a ProfileObjectType from a specific domain as well as removes all the ProfileObjects of that type.
|
DeleteWorkflowResult |
deleteWorkflow(DeleteWorkflowRequest request)
Deletes the specified workflow and all its corresponding resources.
|
DetectProfileObjectTypeResult |
detectProfileObjectType(DetectProfileObjectTypeRequest request)
The process of detecting profile object type mapping by using given objects.
|
GetAutoMergingPreviewResult |
getAutoMergingPreview(GetAutoMergingPreviewRequest request)
Tests the auto-merging settings of your Identity Resolution Job without merging your data.
|
ResponseMetadata |
getCachedResponseMetadata(AmazonWebServiceRequest request)
Returns additional metadata for a previously executed successful, request, typically used for debugging issues
where a service isn't acting as expected.
|
GetCalculatedAttributeDefinitionResult |
getCalculatedAttributeDefinition(GetCalculatedAttributeDefinitionRequest request)
Provides more information on a calculated attribute definition for Customer Profiles.
|
GetCalculatedAttributeForProfileResult |
getCalculatedAttributeForProfile(GetCalculatedAttributeForProfileRequest request)
Retrieve a calculated attribute for a customer profile.
|
GetDomainResult |
getDomain(GetDomainRequest request)
Returns information about a specific domain.
|
GetEventStreamResult |
getEventStream(GetEventStreamRequest request)
Returns information about the specified event stream in a specific domain.
|
GetIdentityResolutionJobResult |
getIdentityResolutionJob(GetIdentityResolutionJobRequest request)
Returns information about an Identity Resolution Job in a specific domain.
|
GetIntegrationResult |
getIntegration(GetIntegrationRequest request)
Returns an integration for a domain.
|
GetMatchesResult |
getMatches(GetMatchesRequest request)
Before calling this API, use CreateDomain or
UpdateDomain
to enable identity resolution: set
Matching to true. |
GetProfileObjectTypeResult |
getProfileObjectType(GetProfileObjectTypeRequest request)
Returns the object types for a specific domain.
|
GetProfileObjectTypeTemplateResult |
getProfileObjectTypeTemplate(GetProfileObjectTypeTemplateRequest request)
Returns the template information for a specific object type.
|
GetSimilarProfilesResult |
getSimilarProfiles(GetSimilarProfilesRequest request)
Returns a set of profiles that belong to the same matching group using the
matchId or
profileId . |
GetWorkflowResult |
getWorkflow(GetWorkflowRequest request)
Get details of specified workflow.
|
GetWorkflowStepsResult |
getWorkflowSteps(GetWorkflowStepsRequest request)
Get granular list of steps in workflow.
|
ListAccountIntegrationsResult |
listAccountIntegrations(ListAccountIntegrationsRequest request)
Lists all of the integrations associated to a specific URI in the AWS account.
|
ListCalculatedAttributeDefinitionsResult |
listCalculatedAttributeDefinitions(ListCalculatedAttributeDefinitionsRequest request)
Lists calculated attribute definitions for Customer Profiles
|
ListCalculatedAttributesForProfileResult |
listCalculatedAttributesForProfile(ListCalculatedAttributesForProfileRequest request)
Retrieve a list of calculated attributes for a customer profile.
|
ListDomainsResult |
listDomains(ListDomainsRequest request)
Returns a list of all the domains for an AWS account that have been created.
|
ListEventStreamsResult |
listEventStreams(ListEventStreamsRequest request)
Returns a list of all the event streams in a specific domain.
|
ListIdentityResolutionJobsResult |
listIdentityResolutionJobs(ListIdentityResolutionJobsRequest request)
Lists all of the Identity Resolution Jobs in your domain.
|
ListIntegrationsResult |
listIntegrations(ListIntegrationsRequest request)
Lists all of the integrations in your domain.
|
ListProfileObjectsResult |
listProfileObjects(ListProfileObjectsRequest request)
Returns a list of objects associated with a profile of a given ProfileObjectType.
|
ListProfileObjectTypesResult |
listProfileObjectTypes(ListProfileObjectTypesRequest request)
Lists all of the templates available within the service.
|
ListProfileObjectTypeTemplatesResult |
listProfileObjectTypeTemplates(ListProfileObjectTypeTemplatesRequest request)
Lists all of the template information for object types.
|
ListRuleBasedMatchesResult |
listRuleBasedMatches(ListRuleBasedMatchesRequest request)
Returns a set of
MatchIds that belong to the given domain. |
ListTagsForResourceResult |
listTagsForResource(ListTagsForResourceRequest request)
Displays the tags associated with an Amazon Connect Customer Profiles resource.
|
ListWorkflowsResult |
listWorkflows(ListWorkflowsRequest request)
Query to list all workflows.
|
MergeProfilesResult |
mergeProfiles(MergeProfilesRequest request)
Runs an AWS Lambda job that does the following:
|
PutIntegrationResult |
putIntegration(PutIntegrationRequest request)
Adds an integration between the service and a third-party service, which includes Amazon AppFlow and Amazon
Connect.
|
PutProfileObjectResult |
putProfileObject(PutProfileObjectRequest request)
Adds additional objects to customer profiles of a given ObjectType.
|
PutProfileObjectTypeResult |
putProfileObjectType(PutProfileObjectTypeRequest request)
Defines a ProfileObjectType.
|
SearchProfilesResult |
searchProfiles(SearchProfilesRequest request)
Searches for profiles within a specific domain using one or more predefined search keys (e.g., _fullName, _phone,
_email, _account, etc.) and/or custom-defined search keys.
|
void |
shutdown()
Shuts down this client object, releasing any resources that might be held
open.
|
TagResourceResult |
tagResource(TagResourceRequest request)
Assigns one or more tags (key-value pairs) to the specified Amazon Connect Customer Profiles resource.
|
UntagResourceResult |
untagResource(UntagResourceRequest request)
Removes one or more tags from the specified Amazon Connect Customer Profiles resource.
|
UpdateCalculatedAttributeDefinitionResult |
updateCalculatedAttributeDefinition(UpdateCalculatedAttributeDefinitionRequest request)
Updates an existing calculated attribute definition.
|
UpdateDomainResult |
updateDomain(UpdateDomainRequest request)
Updates the properties of a domain, including creating or selecting a dead letter queue or an encryption key.
|
UpdateProfileResult |
updateProfile(UpdateProfileRequest request)
Updates the properties of a profile.
|
addRequestHandler, addRequestHandler, configureRegion, getClientConfiguration, getEndpointPrefix, getMonitoringListeners, getRequestMetricsCollector, getServiceName, getSignerByURI, getSignerOverride, getSignerRegionOverride, getTimeOffset, makeImmutable, removeRequestHandler, removeRequestHandler, setEndpoint, setEndpoint, setRegion, setServiceNameIntern, setSignerRegionOverride, setTimeOffset, withEndpoint, withRegion, withRegion, withTimeOffset
public static AmazonCustomerProfilesClientBuilder builder()
public AddProfileKeyResult addProfileKey(AddProfileKeyRequest request)
Associates a new key value with a specific profile, such as a Contact Record ContactId.
A profile object can have a single unique key and any number of additional keys that can be used to identify the profile that it belongs to.
addProfileKey
in interface AmazonCustomerProfiles
addProfileKeyRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public CreateCalculatedAttributeDefinitionResult createCalculatedAttributeDefinition(CreateCalculatedAttributeDefinitionRequest request)
Creates a new calculated attribute definition. After creation, new object data ingested into Customer Profiles
will be included in the calculated attribute, which can be retrieved for a profile using the GetCalculatedAttributeForProfile API. Defining a calculated attribute makes it available for all profiles
within a domain. Each calculated attribute can only reference one ObjectType
and at most, two fields
from that ObjectType
.
createCalculatedAttributeDefinition
in interface AmazonCustomerProfiles
createCalculatedAttributeDefinitionRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public CreateDomainResult createDomain(CreateDomainRequest request)
Creates a domain, which is a container for all customer data, such as customer profile attributes, object types, profile keys, and encryption keys. You can create multiple domains, and each domain can have multiple third-party integrations.
Each Amazon Connect instance can be associated with only one domain. Multiple Amazon Connect instances can be associated with one domain.
Use this API or UpdateDomain to
enable identity
resolution: set Matching
to true.
To prevent cross-service impersonation when you call this API, see Cross-service confused deputy prevention for sample policies that you should apply.
It is not possible to associate a Customer Profiles domain with an Amazon Connect Instance directly from the API. If you would like to create a domain and associate a Customer Profiles domain, use the Amazon Connect admin website. For more information, see Enable Customer Profiles.
Each Amazon Connect instance can be associated with only one domain. Multiple Amazon Connect instances can be associated with one domain.
createDomain
in interface AmazonCustomerProfiles
createDomainRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public CreateEventStreamResult createEventStream(CreateEventStreamRequest request)
Creates an event stream, which is a subscription to real-time events, such as when profiles are created and updated through Amazon Connect Customer Profiles.
Each event stream can be associated with only one Kinesis Data Stream destination in the same region and Amazon Web Services account as the customer profiles domain
createEventStream
in interface AmazonCustomerProfiles
createEventStreamRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public CreateIntegrationWorkflowResult createIntegrationWorkflow(CreateIntegrationWorkflowRequest request)
Creates an integration workflow. An integration workflow is an async process which ingests historic data and sets up an integration for ongoing updates. The supported Amazon AppFlow sources are Salesforce, ServiceNow, and Marketo.
createIntegrationWorkflow
in interface AmazonCustomerProfiles
createIntegrationWorkflowRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public CreateProfileResult createProfile(CreateProfileRequest request)
Creates a standard profile.
A standard profile represents the following attributes for a customer profile in a domain.
createProfile
in interface AmazonCustomerProfiles
createProfileRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DeleteCalculatedAttributeDefinitionResult deleteCalculatedAttributeDefinition(DeleteCalculatedAttributeDefinitionRequest request)
Deletes an existing calculated attribute definition. Note that deleting a default calculated attribute is possible, however once deleted, you will be unable to undo that action and will need to recreate it on your own using the CreateCalculatedAttributeDefinition API if you want it back.
deleteCalculatedAttributeDefinition
in interface AmazonCustomerProfiles
deleteCalculatedAttributeDefinitionRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DeleteDomainResult deleteDomain(DeleteDomainRequest request)
Deletes a specific domain and all of its customer data, such as customer profile attributes and their related objects.
deleteDomain
in interface AmazonCustomerProfiles
deleteDomainRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DeleteEventStreamResult deleteEventStream(DeleteEventStreamRequest request)
Disables and deletes the specified event stream.
deleteEventStream
in interface AmazonCustomerProfiles
deleteEventStreamRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DeleteIntegrationResult deleteIntegration(DeleteIntegrationRequest request)
Removes an integration from a specific domain.
deleteIntegration
in interface AmazonCustomerProfiles
deleteIntegrationRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DeleteProfileResult deleteProfile(DeleteProfileRequest request)
Deletes the standard customer profile and all data pertaining to the profile.
deleteProfile
in interface AmazonCustomerProfiles
deleteProfileRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DeleteProfileKeyResult deleteProfileKey(DeleteProfileKeyRequest request)
Removes a searchable key from a customer profile.
deleteProfileKey
in interface AmazonCustomerProfiles
deleteProfileKeyRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DeleteProfileObjectResult deleteProfileObject(DeleteProfileObjectRequest request)
Removes an object associated with a profile of a given ProfileObjectType.
deleteProfileObject
in interface AmazonCustomerProfiles
deleteProfileObjectRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DeleteProfileObjectTypeResult deleteProfileObjectType(DeleteProfileObjectTypeRequest request)
Removes a ProfileObjectType from a specific domain as well as removes all the ProfileObjects of that type. It also disables integrations from this specific ProfileObjectType. In addition, it scrubs all of the fields of the standard profile that were populated from this ProfileObjectType.
deleteProfileObjectType
in interface AmazonCustomerProfiles
deleteProfileObjectTypeRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DeleteWorkflowResult deleteWorkflow(DeleteWorkflowRequest request)
Deletes the specified workflow and all its corresponding resources. This is an async process.
deleteWorkflow
in interface AmazonCustomerProfiles
deleteWorkflowRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public DetectProfileObjectTypeResult detectProfileObjectType(DetectProfileObjectTypeRequest request)
The process of detecting profile object type mapping by using given objects.
detectProfileObjectType
in interface AmazonCustomerProfiles
detectProfileObjectTypeRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetAutoMergingPreviewResult getAutoMergingPreview(GetAutoMergingPreviewRequest request)
Tests the auto-merging settings of your Identity Resolution Job without merging your data. It randomly selects a sample of matching groups from the existing matching results, and applies the automerging settings that you provided. You can then view the number of profiles in the sample, the number of matches, and the number of profiles identified to be merged. This enables you to evaluate the accuracy of the attributes in your matching list.
You can't view which profiles are matched and would be merged.
We strongly recommend you use this API to do a dry run of the automerging process before running the Identity
Resolution Job. Include at least two matching attributes. If your matching list includes too few
attributes (such as only FirstName
or only LastName
), there may be a large number of
matches. This increases the chances of erroneous merges.
getAutoMergingPreview
in interface AmazonCustomerProfiles
getAutoMergingPreviewRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetCalculatedAttributeDefinitionResult getCalculatedAttributeDefinition(GetCalculatedAttributeDefinitionRequest request)
Provides more information on a calculated attribute definition for Customer Profiles.
getCalculatedAttributeDefinition
in interface AmazonCustomerProfiles
getCalculatedAttributeDefinitionRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetCalculatedAttributeForProfileResult getCalculatedAttributeForProfile(GetCalculatedAttributeForProfileRequest request)
Retrieve a calculated attribute for a customer profile.
getCalculatedAttributeForProfile
in interface AmazonCustomerProfiles
getCalculatedAttributeForProfileRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetDomainResult getDomain(GetDomainRequest request)
Returns information about a specific domain.
getDomain
in interface AmazonCustomerProfiles
getDomainRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetEventStreamResult getEventStream(GetEventStreamRequest request)
Returns information about the specified event stream in a specific domain.
getEventStream
in interface AmazonCustomerProfiles
getEventStreamRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetIdentityResolutionJobResult getIdentityResolutionJob(GetIdentityResolutionJobRequest request)
Returns information about an Identity Resolution Job in a specific domain.
Identity Resolution Jobs are set up using the Amazon Connect admin console. For more information, see Use Identity Resolution to consolidate similar profiles.
getIdentityResolutionJob
in interface AmazonCustomerProfiles
getIdentityResolutionJobRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetIntegrationResult getIntegration(GetIntegrationRequest request)
Returns an integration for a domain.
getIntegration
in interface AmazonCustomerProfiles
getIntegrationRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetMatchesResult getMatches(GetMatchesRequest request)
Before calling this API, use CreateDomain or
UpdateDomain
to enable identity resolution: set Matching
to true.
GetMatches returns potentially matching profiles, based on the results of the latest run of a machine learning process.
The process of matching duplicate profiles. If Matching
= true
, Amazon Connect Customer
Profiles starts a weekly batch process called Identity Resolution Job. If you do not specify a date and time for
Identity Resolution Job to run, by default it runs every Saturday at 12AM UTC to detect duplicate profiles in
your domains.
After the Identity Resolution Job completes, use the GetMatches API to
return and review the results. Or, if you have configured ExportingConfig
in the
MatchingRequest
, you can download the results from S3.
Amazon Connect uses the following profile attributes to identify matches:
PhoneNumber
HomePhoneNumber
BusinessPhoneNumber
MobilePhoneNumber
EmailAddress
PersonalEmailAddress
BusinessEmailAddress
FullName
For example, two or more profiles—with spelling mistakes such as John Doe and Jhn Doe, or different casing email addresses such as JOHN_DOE@ANYCOMPANY.COM and johndoe@anycompany.com, or different phone number formats such as 555-010-0000 and +1-555-010-0000—can be detected as belonging to the same customer John Doe and merged into a unified profile.
getMatches
in interface AmazonCustomerProfiles
getMatchesRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetProfileObjectTypeResult getProfileObjectType(GetProfileObjectTypeRequest request)
Returns the object types for a specific domain.
getProfileObjectType
in interface AmazonCustomerProfiles
getProfileObjectTypeRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetProfileObjectTypeTemplateResult getProfileObjectTypeTemplate(GetProfileObjectTypeTemplateRequest request)
Returns the template information for a specific object type.
A template is a predefined ProfileObjectType, such as “Salesforce-Account” or “Salesforce-Contact.” When a user sends a ProfileObject, using the PutProfileObject API, with an ObjectTypeName that matches one of the TemplateIds, it uses the mappings from the template.
getProfileObjectTypeTemplate
in interface AmazonCustomerProfiles
getProfileObjectTypeTemplateRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetSimilarProfilesResult getSimilarProfiles(GetSimilarProfilesRequest request)
Returns a set of profiles that belong to the same matching group using the matchId
or
profileId
. You can also specify the type of matching that you want for finding similar profiles
using either RULE_BASED_MATCHING
or ML_BASED_MATCHING
.
getSimilarProfiles
in interface AmazonCustomerProfiles
getSimilarProfilesRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetWorkflowResult getWorkflow(GetWorkflowRequest request)
Get details of specified workflow.
getWorkflow
in interface AmazonCustomerProfiles
getWorkflowRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public GetWorkflowStepsResult getWorkflowSteps(GetWorkflowStepsRequest request)
Get granular list of steps in workflow.
getWorkflowSteps
in interface AmazonCustomerProfiles
getWorkflowStepsRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListAccountIntegrationsResult listAccountIntegrations(ListAccountIntegrationsRequest request)
Lists all of the integrations associated to a specific URI in the AWS account.
listAccountIntegrations
in interface AmazonCustomerProfiles
listAccountIntegrationsRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListCalculatedAttributeDefinitionsResult listCalculatedAttributeDefinitions(ListCalculatedAttributeDefinitionsRequest request)
Lists calculated attribute definitions for Customer Profiles
listCalculatedAttributeDefinitions
in interface AmazonCustomerProfiles
listCalculatedAttributeDefinitionsRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListCalculatedAttributesForProfileResult listCalculatedAttributesForProfile(ListCalculatedAttributesForProfileRequest request)
Retrieve a list of calculated attributes for a customer profile.
listCalculatedAttributesForProfile
in interface AmazonCustomerProfiles
listCalculatedAttributesForProfileRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListDomainsResult listDomains(ListDomainsRequest request)
Returns a list of all the domains for an AWS account that have been created.
listDomains
in interface AmazonCustomerProfiles
listDomainsRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListEventStreamsResult listEventStreams(ListEventStreamsRequest request)
Returns a list of all the event streams in a specific domain.
listEventStreams
in interface AmazonCustomerProfiles
listEventStreamsRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListIdentityResolutionJobsResult listIdentityResolutionJobs(ListIdentityResolutionJobsRequest request)
Lists all of the Identity Resolution Jobs in your domain. The response sorts the list by
JobStartTime
.
listIdentityResolutionJobs
in interface AmazonCustomerProfiles
listIdentityResolutionJobsRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListIntegrationsResult listIntegrations(ListIntegrationsRequest request)
Lists all of the integrations in your domain.
listIntegrations
in interface AmazonCustomerProfiles
listIntegrationsRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListProfileObjectTypeTemplatesResult listProfileObjectTypeTemplates(ListProfileObjectTypeTemplatesRequest request)
Lists all of the template information for object types.
listProfileObjectTypeTemplates
in interface AmazonCustomerProfiles
listProfileObjectTypeTemplatesRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListProfileObjectTypesResult listProfileObjectTypes(ListProfileObjectTypesRequest request)
Lists all of the templates available within the service.
listProfileObjectTypes
in interface AmazonCustomerProfiles
listProfileObjectTypesRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListProfileObjectsResult listProfileObjects(ListProfileObjectsRequest request)
Returns a list of objects associated with a profile of a given ProfileObjectType.
listProfileObjects
in interface AmazonCustomerProfiles
listProfileObjectsRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListRuleBasedMatchesResult listRuleBasedMatches(ListRuleBasedMatchesRequest request)
Returns a set of MatchIds
that belong to the given domain.
listRuleBasedMatches
in interface AmazonCustomerProfiles
listRuleBasedMatchesRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ListTagsForResourceResult listTagsForResource(ListTagsForResourceRequest request)
Displays the tags associated with an Amazon Connect Customer Profiles resource. In Connect Customer Profiles, domains, profile object types, and integrations can be tagged.
listTagsForResource
in interface AmazonCustomerProfiles
listTagsForResourceRequest
- InternalServerException
- An internal service error occurred.BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.public ListWorkflowsResult listWorkflows(ListWorkflowsRequest request)
Query to list all workflows.
listWorkflows
in interface AmazonCustomerProfiles
listWorkflowsRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public MergeProfilesResult mergeProfiles(MergeProfilesRequest request)
Runs an AWS Lambda job that does the following:
All the profileKeys in the ProfileToBeMerged
will be moved to the main profile.
All the objects in the ProfileToBeMerged
will be moved to the main profile.
All the ProfileToBeMerged
will be deleted at the end.
All the profileKeys in the ProfileIdsToBeMerged
will be moved to the main profile.
Standard fields are merged as follows:
Fields are always "union"-ed if there are no conflicts in standard fields or attributeKeys.
When there are conflicting fields:
If no SourceProfileIds
entry is specified, the main Profile value is always taken.
If a SourceProfileIds
entry is specified, the specified profileId is always taken, even if it is a
NULL value.
You can use MergeProfiles together with GetMatches, which returns potentially matching profiles, or use it with the results of another matching system. After profiles have been merged, they cannot be separated (unmerged).
mergeProfiles
in interface AmazonCustomerProfiles
mergeProfilesRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public PutIntegrationResult putIntegration(PutIntegrationRequest request)
Adds an integration between the service and a third-party service, which includes Amazon AppFlow and Amazon Connect.
An integration can belong to only one domain.
To add or remove tags on an existing Integration, see TagResource / UntagResource.
putIntegration
in interface AmazonCustomerProfiles
putIntegrationRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public PutProfileObjectResult putProfileObject(PutProfileObjectRequest request)
Adds additional objects to customer profiles of a given ObjectType.
When adding a specific profile object, like a Contact Record, an inferred profile can get created if it is not mapped to an existing profile. The resulting profile will only have a phone number populated in the standard ProfileObject. Any additional Contact Records with the same phone number will be mapped to the same inferred profile.
When a ProfileObject is created and if a ProfileObjectType already exists for the ProfileObject, it will provide data to a standard profile depending on the ProfileObjectType definition.
PutProfileObject needs an ObjectType, which can be created using PutProfileObjectType.
putProfileObject
in interface AmazonCustomerProfiles
putProfileObjectRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public PutProfileObjectTypeResult putProfileObjectType(PutProfileObjectTypeRequest request)
Defines a ProfileObjectType.
To add or remove tags on an existing ObjectType, see TagResource/UntagResource.
putProfileObjectType
in interface AmazonCustomerProfiles
putProfileObjectTypeRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public SearchProfilesResult searchProfiles(SearchProfilesRequest request)
Searches for profiles within a specific domain using one or more predefined search keys (e.g., _fullName, _phone,
_email, _account, etc.) and/or custom-defined search keys. A search key is a data type pair that consists of a
KeyName
and Values
list.
This operation supports searching for profiles with a minimum of 1 key-value(s) pair and up to 5 key-value(s)
pairs using either AND
or OR
logic.
searchProfiles
in interface AmazonCustomerProfiles
searchProfilesRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public TagResourceResult tagResource(TagResourceRequest request)
Assigns one or more tags (key-value pairs) to the specified Amazon Connect Customer Profiles resource. Tags can help you organize and categorize your resources. You can also use them to scope user permissions by granting a user permission to access or change only resources with certain tag values. In Connect Customer Profiles, domains, profile object types, and integrations can be tagged.
Tags don't have any semantic meaning to AWS and are interpreted strictly as strings of characters.
You can use the TagResource action with a resource that already has tags. If you specify a new tag key, this tag is appended to the list of tags associated with the resource. If you specify a tag key that is already associated with the resource, the new tag value that you specify replaces the previous value for that tag.
You can associate as many as 50 tags with a resource.
tagResource
in interface AmazonCustomerProfiles
tagResourceRequest
- InternalServerException
- An internal service error occurred.BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.public UntagResourceResult untagResource(UntagResourceRequest request)
Removes one or more tags from the specified Amazon Connect Customer Profiles resource. In Connect Customer Profiles, domains, profile object types, and integrations can be tagged.
untagResource
in interface AmazonCustomerProfiles
untagResourceRequest
- InternalServerException
- An internal service error occurred.BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.public UpdateCalculatedAttributeDefinitionResult updateCalculatedAttributeDefinition(UpdateCalculatedAttributeDefinitionRequest request)
Updates an existing calculated attribute definition. When updating the Conditions, note that increasing the date range of a calculated attribute will not trigger inclusion of historical data greater than the current date range.
updateCalculatedAttributeDefinition
in interface AmazonCustomerProfiles
updateCalculatedAttributeDefinitionRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public UpdateDomainResult updateDomain(UpdateDomainRequest request)
Updates the properties of a domain, including creating or selecting a dead letter queue or an encryption key.
After a domain is created, the name can’t be changed.
Use this API or CreateDomain to
enable identity
resolution: set Matching
to true.
To prevent cross-service impersonation when you call this API, see Cross-service confused deputy prevention for sample policies that you should apply.
To add or remove tags on an existing Domain, see TagResource/UntagResource.
updateDomain
in interface AmazonCustomerProfiles
updateDomainRequest
- BadRequestException
- The input you provided is invalid.ResourceNotFoundException
- The requested resource does not exist, or access was denied.AccessDeniedException
- You do not have sufficient access to perform this action.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public UpdateProfileResult updateProfile(UpdateProfileRequest request)
Updates the properties of a profile. The ProfileId is required for updating a customer profile.
When calling the UpdateProfile API, specifying an empty string value means that any existing value will be removed. Not specifying a string value means that any value already there will be kept.
updateProfile
in interface AmazonCustomerProfiles
updateProfileRequest
- BadRequestException
- The input you provided is invalid.AccessDeniedException
- You do not have sufficient access to perform this action.ResourceNotFoundException
- The requested resource does not exist, or access was denied.ThrottlingException
- You exceeded the maximum number of requests.InternalServerException
- An internal service error occurred.public ResponseMetadata getCachedResponseMetadata(AmazonWebServiceRequest request)
Response metadata is only cached for a limited period of time, so if you need to access this extra diagnostic information for an executed request, you should use this method to retrieve it as soon as possible after executing the request.
getCachedResponseMetadata
in interface AmazonCustomerProfiles
request
- The originally executed requestpublic void shutdown()
AmazonWebServiceClient
shutdown
in interface AmazonCustomerProfiles
shutdown
in class AmazonWebServiceClient