What is AWS IQ?
AWS IQ connects you to AWS Certified experts for hands-on help for your AWS projects. You create a request and choose from experts who respond. Before you agree to any payments, compare and chat with experts about your project. After you agree to an expert's proposal including project milestones, maximum payment, and terms, the expert can get started. If necessary, you grant project appropriate permission to your AWS account for the expert to perform the work. After project milestones are completed, you pay the expert directly from your AWS account.
Hands-on help with AWS
AWS IQ provides you with hands-on help from AWS experts who can complete work in your AWS account. AWS IQ is a good choice when you're stuck on one or more tasks and need someone to do the work for you. AWS IQ is also a good choice for projects that are outside your area of expertise. With AWS IQ, you get help from an expert to move your project forward.
The diagram below shows the process of how AWS IQ works for customers from submitting a request, reviewing responses from experts, selecting an expert, working securely, and paying your expert.
Get started
To sign up and create a request, follow the guidance in our getting started topic. The guidance helps you create your first request and provides suggested wording to help explain your needs to AWS Certified experts. For more information, see Getting started with AWS IQ requests.
Customers and experts
In AWS IQ, we refer to customers, experts, and companies. As a customer, you create an AWS IQ request or create a request directly to a company. An expert provides hands-on assistance to a customer through the customer's request. An expert must have an AWS Certification and can work for a third-party company, can be from the company directly, or can be a freelancer.
Information for experts
If you're based in an eligible jurisdiction supported by AWS Marketplace you can sign up to be an expert. You must have an AWS Certification to respond to customer requests.
AWS IQ is open to individuals and companies. Companies can create a seller account to handle payments, and employees within the company each create a profile or all employees can share company details.
For more information, see What is AWS IQ for experts?
Learn more
To learn more about AWS IQ, see the following:
