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AWS Billing and Cost Management
User Guide (Version 2.0)

Managing Your AWS Payments

You can use the Payment Methods page of the Billing and Cost Management console to perform the following tasks:

Note

If you have questions about payment methods, see Contacting Customer Support About Your Bill.

To view payment methods associated with your AWS account

You can use the console to view the credit cards associated with your account.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

To add a credit card to your AWS account

You can use the console to add a credit card to your account.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. Choose Add a card.

  4. For the credit card fields, type the information, and then choose Continue.

  5. For the credit card information fields, type your card billing address.

  6. Choose Continue.

To add a bank account to your AWS payment methods

You can use the Billing and Cost Management console to add a bank account to your AWS payment methods. You can use any personal or business bank account, provided that the account is located at a branch in the U.S.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. Choose Add a bank account.

  4. For Account Holder Name, type the name of the principal account holder.

  5. For Bank Routing Number, type the nine-digit routing number.

    Routing numbers are always nine digits long. Some banks list the routing number first on a check, while other banks list the account number first.

  6. For Checking Account Number, type the account number. Account numbers may be up to 17 digits. The account must be an ACH-enabled checking account at a bank located in the U.S.

  7. For Bank Account Type, select Personal or Business.

  8. For Driver's License Number, type the primary account holder's valid U.S. driver's license or state-issued ID number.

  9. For State, type the name of the state where the ID was issued.

  10. For Make Default, select whether you want this bank account to be your default payment method.

  11. For Billing Address Information, type the information of the primary account holder.

  12. Choose Create to agree to the Terms and Conditions and add your bank account.

To designate a default credit card

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. Next to the credit card that you want to use as your default payment method, choose Make Default.

To update your credit card

You can update the name, address, or phone number associated with your credit card.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. Next to the credit card that you want to edit, choose Edit.

  4. Update the fields that you want to change.

  5. At the bottom on the page, choose Update.

To update your linked bank account

You can update the name, address, or phone number associated with your credit card.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. Next to the bank account that you want to edit, choose Edit.

  4. Update the fields that you want to change.

  5. At the bottom of the dialog box, choose Update.

To confirm that your credit card is up-to-date

You must have a valid, unexpired credit card on file to make a payment.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. Ensure that the Expires On date for your card is in the future. If your card has expired, add a new card or update your current card.

To make a payment

AWS charges your default payment method automatically at the beginning of each month. If that charge doesn't process successfully, you can use the console to update your credit card and make a payment.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. On the Payment Methods page, ensure that the payment method that you want to use is set as your default payment method.

  4. If you are using a credit card, confirm that your card has not expired.

  5. Choose Make a Payment. You are redirected to the Payment History page.

  6. If your account is not past due, the Payment History page shows only previous invoices and payment status. You don't need to take any action at this time.

  7. If you see a banner that states that you have an overdue payment, choose Pay Now for the invoice that is overdue.

    If you pay by bank account and you receive an email from AWS saying that AWS is unable to charge your bank account and will attempt to charge your account again, work with your bank to understand what went wrong. If you receive an email saying that AWS failed the last attempt to charge your bank account, use the Pay Now button on the console to pay your invoice using another payment method. If you have questions about issues with charging your bank account or paying an overdue balance, follow the directions here to Contact Us.

    If you pay by electronic funds transfer and your account payment is overdue, Contact Us.

To remove a payment method from your AWS account

You can use the console to remove a payment method from your account.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. Ensure that your account has another valid payment method set as the default.

  4. Next to the payment method that you want to remove, choose Delete.

  5. In the Delete Credit Card or Delete your bank account dialog box, choose Delete.