AWS Billing and Cost Management
User Guide (Version 2.0)

Managing Your AWS Payment Methods

You can use the Payment Methods page of the Billing and Cost Management console to perform the following tasks for all payment types:

In addition, you can use the Payment Methods page of the Billing and Cost Management console to manage your credit cards and direct debit accounts. For more information, see Managing Your Credit Card Payment Methods and Managing Your ACH Direct Debit Payment Methods.

To view payment methods associated with your AWS account

You can use the console to view the payment methods associated with your account.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

To designate a default payment method

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. Next to the payment method that you want to use as your default payment method, choose Make Default.

To make a payment

AWS charges your default payment method automatically at the beginning of each month. If that charge doesn't process successfully, you can use the console to update your payment method and make a payment.

Note

If you pay by ACH direct debit, AWS provides you with your invoice and initiates the charge to your payment method within 10 days of the start of the month. It can take 3-5 days for your payment to succeed. For more information, see Managing Your ACH Direct Debit Payment Methods.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. On the Payment Methods page, ensure that the payment method that you want to use is set as your default payment method.

  4. If you are using a credit card, confirm that your card hasn't expired.

  5. Choose Make a Payment. You're redirected to the Payment History page.

  6. If your account isn't past due, the Payment History page shows only previous invoices and payment status. You don't need to take any action at this time.

  7. If you see a banner that states that you have an overdue payment, choose Pay Now for the invoice that is overdue.

    If you pay by ACH direct debit and you receive an email from AWS saying that AWS is unable to charge your bank account and will attempt to charge your account again, work with your bank to understand what went wrong. If you receive an email saying that AWS failed the last attempt to charge your bank account, use the Pay Now button on the console to pay your invoice. If you have questions about issues with charging your bank account or paying an overdue balance, create a case in the Support Center.

    If you pay by electronic funds transfer and your account payment is overdue, create a case in the Support Center.

To remove a payment method from your AWS account

You can use the console to remove a payment method from your account.

  1. Sign in to the AWS Management Console and open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  2. In the navigation pane, choose Payment Methods.

  3. Ensure that your account has another valid payment method set as the default.

  4. Next to the payment method that you want to remove, choose Delete.

  5. In the Delete Credit Card or Delete your bank account dialog box, choose Delete.