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[ aws . connect ]



This API is in preview release for Amazon Connect and is subject to change.

Creates a new queue for the specified Amazon Connect instance.


  • If the phone number is claimed to a traffic distribution group that was created in the same Region as the Amazon Connect instance where you are calling this API, then you can use a full phone number ARN or a UUID for OutboundCallerIdNumberId . However, if the phone number is claimed to a traffic distribution group that is in one Region, and you are calling this API from an instance in another Amazon Web Services Region that is associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException .
  • Only use the phone number ARN format that doesn't contain instance in the path, for example, arn:aws:connect:us-east-1:1234567890:phone-number/uuid . This is the same ARN format that is returned when you call the ListPhoneNumbersV2 API.
  • If you plan to use IAM policies to allow/deny access to this API for phone number resources claimed to a traffic distribution group, see Allow or Deny queue API actions for phone numbers in a replica Region .

See also: AWS API Documentation


--instance-id <value>
--name <value>
[--description <value>]
[--outbound-caller-config <value>]
--hours-of-operation-id <value>
[--max-contacts <value>]
[--quick-connect-ids <value>]
[--tags <value>]
[--cli-input-json <value>]
[--generate-cli-skeleton <value>]
[--endpoint-url <value>]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]


--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

--name (string)

The name of the queue.

--description (string)

The description of the queue.

--outbound-caller-config (structure)

The outbound caller ID name, number, and outbound whisper flow.

OutboundCallerIdName -> (string)

The caller ID name.

OutboundCallerIdNumberId -> (string)

The caller ID number.

OutboundFlowId -> (string)

The outbound whisper flow to be used during an outbound call.

Shorthand Syntax:


JSON Syntax:

  "OutboundCallerIdName": "string",
  "OutboundCallerIdNumberId": "string",
  "OutboundFlowId": "string"

--hours-of-operation-id (string)

The identifier for the hours of operation.

--max-contacts (integer)

The maximum number of contacts that can be in the queue before it is considered full.

--quick-connect-ids (list)

The quick connects available to agents who are working the queue.



"string" "string" ...

--tags (map)

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

key -> (string)

value -> (string)

Shorthand Syntax:


JSON Syntax:

{"string": "string"

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

Global Options

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command's default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination.

--output (string)

The formatting style for command output.

  • json
  • text
  • table

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

  • on
  • off
  • auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.


QueueArn -> (string)

The Amazon Resource Name (ARN) of the queue.

QueueId -> (string)

The identifier for the queue.