DescribeContact - Amazon Connect


This API is in preview release for Amazon Connect and is subject to change.

Describes the specified contact.


Contact information remains available in Amazon Connect for 24 months, and then it is deleted.

Only data from November 12, 2021, and later is returned by this API.

Request Syntax

GET /contacts/InstanceId/ContactId HTTP/1.1

URI Request Parameters

The request uses the following URI parameters.


The identifier of the contact.

Length Constraints: Minimum length of 1. Maximum length of 256.

Required: Yes


The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: Yes

Request Body

The request does not have a request body.

Response Syntax

HTTP/1.1 200 Content-type: application/json { "Contact": { "AgentInfo": { "ConnectedToAgentTimestamp": number, "Id": "string" }, "Arn": "string", "Channel": "string", "Description": "string", "DisconnectTimestamp": number, "Id": "string", "InitialContactId": "string", "InitiationMethod": "string", "InitiationTimestamp": number, "LastUpdateTimestamp": number, "Name": "string", "PreviousContactId": "string", "QueueInfo": { "EnqueueTimestamp": number, "Id": "string" }, "RelatedContactId": "string", "ScheduledTimestamp": number, "WisdomInfo": { "SessionArn": "string" } } }

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.


Information about the contact.

Type: Contact object


For information about the errors that are common to all actions, see Common Errors.


Request processing failed because of an error or failure with the service.

HTTP Status Code: 500


One or more of the specified parameters are not valid.

HTTP Status Code: 400


The request is not valid.

HTTP Status Code: 400


The specified resource was not found.

HTTP Status Code: 404


The throttling limit has been exceeded.

HTTP Status Code: 429

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: