Contact actions in the Amazon Connect Flow language

Contact actions are attempted only for flows that run in context of a contact. They generally result in contact data being manipulated in some way.

Contents

• CompleteOutboundCall
• DequeueContactAndTransferToQueue
• TransferContactToAgent
• TransferContactToQueue
• UpdateContactAttributes
• UpdateContactCallbackNumber
• UpdateContactEventHooks
• UpdateContactMediaStreamingBehavior
• UpdateContactRecordingBehavior
• UpdateContactRoutingBehavior
• UpdateContactTargetQueue
• UpdateContactTextToSpeechVoice
• UpdatePreviousContactParticipantState