Embed a custom Amazon Connect Contact Control Panel (CCP)
The Amazon Connect Streams
documentation describes how to integrate your existing web applications with Amazon Connect.
Streams gives you the power to embed the Contact Control Panel (CCP) UI components into
your page, and/or handle agent and contact state events directly giving you the power to
control agent and contact state through an object oriented event driven interface. You
can use the built in interface or build your own from scratch: Streams gives you the
power to choose.