Provides the category rules that are used to automatically categorize contacts based on uttered keywords and phrases.
Provides information about the category rule that was matched.
For characters that were detected as issues, where they occur in the transcript.
Potential issues that are detected based on an artificial intelligence analysis of each turn in the conversation.
The section of the contact audio where that category rule was detected.
An analyzed segment for a real-time analysis session.
A list of messages in the session.
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Base exception for all service exceptions thrown by Amazon Connect Contact Lens
Request processing failed due to an error or failure with the service.
The request is not valid.
The specified resource was not found.
The throttling limit has been exceeded.