Package com.amazonaws.services.connectparticipant

Amazon Connect is an easy-to-use omnichannel cloud contact center service that enables companies of any size to deliver superior customer service at a lower cost.

See: Description

Interface Summary

Interface	Description
AmazonConnectParticipant	Interface for accessing Amazon Connect Participant.
AmazonConnectParticipantAsync	Interface for accessing Amazon Connect Participant asynchronously.

Class Summary

Class	Description
AbstractAmazonConnectParticipant	Abstract implementation of AmazonConnectParticipant.
AbstractAmazonConnectParticipantAsync	Abstract implementation of AmazonConnectParticipantAsync.
AmazonConnectParticipantAsyncClient	Client for accessing Amazon Connect Participant asynchronously.
AmazonConnectParticipantAsyncClientBuilder	Fluent builder for AmazonConnectParticipantAsync.
AmazonConnectParticipantClient	Client for accessing Amazon Connect Participant.
AmazonConnectParticipantClientBuilder	Fluent builder for AmazonConnectParticipant.

Package com.amazonaws.services.connectparticipant Description

Amazon Connect is an easy-to-use omnichannel cloud contact center service that enables companies of any size to deliver superior customer service at a lower cost. Amazon Connect communications capabilities make it easy for companies to deliver personalized interactions across communication channels, including chat.

Use the Amazon Connect Participant Service to manage participants (for example, agents, customers, and managers listening in), and to send messages and events within a chat contact. The APIs in the service enable the following: sending chat messages, attachment sharing, managing a participant's connection state and message events, and retrieving chat transcripts.