com.amazonaws.services.connectcontactlens

Interface AmazonConnectContactLens

All Known Subinterfaces:

AmazonConnectContactLensAsync

All Known Implementing Classes:

AbstractAmazonConnectContactLens, AbstractAmazonConnectContactLensAsync, AmazonConnectContactLensAsyncClient, AmazonConnectContactLensClient

@Generated(value="com.amazonaws:aws-java-sdk-code-generator")
public interface AmazonConnectContactLens

Interface for accessing Amazon Connect Contact Lens.

Note: Do not directly implement this interface, new methods are added to it regularly. Extend from AbstractAmazonConnectContactLens instead.

• Contact Lens actions

• Contact Lens data types

Amazon Connect Contact Lens enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.

Amazon Connect Contact Lens provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using speech analytics in the Amazon Connect Administrator Guide.

Field Summary

Fields

Modifier and Type	Field and Description
static String	ENDPOINT_PREFIX The region metadata service name for computing region endpoints.

Method Summary

Modifier and Type	Method and Description
ResponseMetadata	getCachedResponseMetadata(AmazonWebServiceRequest request) Returns additional metadata for a previously executed successful request, typically used for debugging issues where a service isn't acting as expected.
ListRealtimeContactAnalysisSegmentsResult	listRealtimeContactAnalysisSegments(ListRealtimeContactAnalysisSegmentsRequest listRealtimeContactAnalysisSegmentsRequest) Provides a list of analysis segments for a real-time analysis session.
void	shutdown() Shuts down this client object, releasing any resources that might be held open.

Field Detail

ENDPOINT_PREFIX

static final String ENDPOINT_PREFIX

The region metadata service name for computing region endpoints. You can use this value to retrieve metadata (such as supported regions) of the service.

See Also:

RegionUtils.getRegionsForService(String), Constant Field Values

Method Detail

listRealtimeContactAnalysisSegments

ListRealtimeContactAnalysisSegmentsResult listRealtimeContactAnalysisSegments(ListRealtimeContactAnalysisSegmentsRequest listRealtimeContactAnalysisSegmentsRequest)

Provides a list of analysis segments for a real-time analysis session.

Parameters:

listRealtimeContactAnalysisSegmentsRequest -

Returns:

Result of the ListRealtimeContactAnalysisSegments operation returned by the service.

Throws:

InvalidRequestException - The request is not valid.

AccessDeniedException - You do not have sufficient access to perform this action.

ResourceNotFoundException - The specified resource was not found.

InternalServiceException - Request processing failed due to an error or failure with the service.

ThrottlingException - The throttling limit has been exceeded.

See Also:

AWS API Documentation

shutdown

void shutdown()

Shuts down this client object, releasing any resources that might be held open. This is an optional method, and callers are not expected to call it, but can if they want to explicitly release any open resources. Once a client has been shutdown, it should not be used to make any more requests.

getCachedResponseMetadata

ResponseMetadata getCachedResponseMetadata(AmazonWebServiceRequest request)

Returns additional metadata for a previously executed successful request, typically used for debugging issues where a service isn't acting as expected. This data isn't considered part of the result data returned by an operation, so it's available through this separate, diagnostic interface.

Response metadata is only cached for a limited period of time, so if you need to access this extra diagnostic information for an executed request, you should use this method to retrieve it as soon as possible after executing a request.

Parameters:

request - The originally executed request.

Returns:

The response metadata for the specified request, or null if none is available.