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[ aws . connect ]

create-user¶

Description¶

Creates a user account for the specified Amazon Connect instance.

Warning

Certain UserIdentityInfo parameters are required in some situations. For example, Email is required if you are using SAML for identity management. FirstName and LastName are required if you are using Amazon Connect or SAML for identity management.

For information about how to create users using the Amazon Connect admin website, see Add Users in the Amazon Connect Administrator Guide .

Synopsis¶

  create-user
--username <value>
[--password <value>]
[--identity-info <value>]
--phone-config <value>
[--directory-user-id <value>]
--security-profile-ids <value>
--routing-profile-id <value>
[--hierarchy-group-id <value>]
--instance-id <value>
[--tags <value>]
[--cli-input-json <value>]
[--generate-cli-skeleton <value>]
[--debug]
[--endpoint-url <value>]
[--no-verify-ssl]
[--no-paginate]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--no-sign-request]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]

Options¶

--username (string)

The user name for the account. For instances not using SAML for identity management, the user name can include up to 20 characters. If you are using SAML for identity management, the user name can include up to 64 characters from [a-zA-Z0-9_-.@]+.

Username can include @ only if used in an email format. For example:

Correct: testuser

Correct: testuser@example.com

Incorrect: testuser@example

--password (string)

The password for the user account. A password is required if you are using Amazon Connect for identity management. Otherwise, it is an error to include a password.

--identity-info (structure)

The information about the identity of the user.

FirstName -> (string)

The first name. This is required if you are using Amazon Connect or SAML for identity management.

LastName -> (string)

The last name. This is required if you are using Amazon Connect or SAML for identity management.

Email -> (string)

The email address. If you are using SAML for identity management and include this parameter, an error is returned.

SecondaryEmail -> (string)

The user's secondary email address. If you provide a secondary email, the user receives email notifications - other than password reset notifications - to this email address instead of to their primary email address.

Pattern: (?=^.{0,265}$)[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,63}

Mobile -> (string)

The user's mobile number.

Shorthand Syntax:

FirstName=string,LastName=string,Email=string,SecondaryEmail=string,Mobile=string

JSON Syntax:

{
  "FirstName": "string",
  "LastName": "string",
  "Email": "string",
  "SecondaryEmail": "string",
  "Mobile": "string"
}

--phone-config (structure)

The phone settings for the user.

PhoneType -> (string)

The phone type.

AutoAccept -> (boolean)

The Auto accept setting.

AfterContactWorkTimeLimit -> (integer)

The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don't want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.

Note
When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.

DeskPhoneNumber -> (string)

The phone number for the user's desk phone.

Shorthand Syntax:

PhoneType=string,AutoAccept=boolean,AfterContactWorkTimeLimit=integer,DeskPhoneNumber=string

JSON Syntax:

{
  "PhoneType": "SOFT_PHONE"|"DESK_PHONE",
  "AutoAccept": true|false,
  "AfterContactWorkTimeLimit": integer,
  "DeskPhoneNumber": "string"
}

--directory-user-id (string)

The identifier of the user account in the directory used for identity management. If Amazon Connect cannot access the directory, you can specify this identifier to authenticate users. If you include the identifier, we assume that Amazon Connect cannot access the directory. Otherwise, the identity information is used to authenticate users from your directory.

This parameter is required if you are using an existing directory for identity management in Amazon Connect when Amazon Connect cannot access your directory to authenticate users. If you are using SAML for identity management and include this parameter, an error is returned.

--security-profile-ids (list)

The identifier of the security profile for the user.

(string)

Syntax:

"string" "string" ...

--routing-profile-id (string)

The identifier of the routing profile for the user.

--hierarchy-group-id (string)

The identifier of the hierarchy group for the user.

--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

--tags (map)

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

key -> (string)

value -> (string)

Shorthand Syntax:

KeyName1=string,KeyName2=string

JSON Syntax:

{"string": "string"
  ...}

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

Global Options¶

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command's default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination. If automatic pagination is disabled, the AWS CLI will only make one call, for the first page of results.

--output (string)

The formatting style for command output.

json
text
table

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

on
off
auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.

Examples¶

Note

To use the following examples, you must have the AWS CLI installed and configured. See the Getting started guide in the AWS CLI User Guide for more information.

Unless otherwise stated, all examples have unix-like quotation rules. These examples will need to be adapted to your terminal's quoting rules. See Using quotation marks with strings in the AWS CLI User Guide .

To create a user

The following create-user example adds a user with the specified attributes to the specified Amazon Connect instance.

aws connect create-user \
    --username Mary \
    --password Pass@Word1 \
    --identity-info FirstName=Mary,LastName=Major \
    --phone-config PhoneType=DESK_PHONE,AutoAccept=true,AfterContactWorkTimeLimit=60,DeskPhoneNumber=+15555551212 \
    --security-profile-id 12345678-1111-2222-aaaa-a1b2c3d4f5g7 \
    --routing-profile-id 87654321-9999-3434-abcd-x1y2z3a1b2c3 \
    --instance-id a1b2c3d4-5678-90ab-cdef-EXAMPLE11111

Output:

{
    "UserId": "87654321-2222-1234-1234-111234567891",
    "UserArn": "arn:aws:connect:us-west-2:123456789012:instance/a1b2c3d4-5678-90ab-cdef-EXAMPLE11111/agent/87654321-2222-1234-1234-111234567891"
}

For more information, see Add Users in the Amazon Connect Administrator Guide.

Output¶

UserId -> (string)

The identifier of the user account.

UserArn -> (string)

The Amazon Resource Name (ARN) of the user account.

Table Of Contents

Feedback

User Guide

Note:

create-user¶

Description¶

Warning

Synopsis¶

Options¶

Note

Global Options¶

Examples¶

Note

Output¶