Supported configurations - AMS Advanced User Guide

Supported configurations

These are the configurations AMS supports:

  • Language: AMS is available in English.

  • Firewall Services: Palo Alto VM-Series Next-Generation Firewall

  • Security software: Deep Security from Trend Micro (Required). AWS Marketplace: Trend Micro Deep Security

  • Approved directory services: Microsoft Active Directory (AD)

  • Supported AWS services.

  • Supported AWS Regions:

    AMS operates in a subset of all AWS Regions; however, the AMS API/CLI runs out of the "USA East (N. Virginia)" Region only. If you run either the AMS change management API (amscm) or the AMS service knowledge management API (amsskms), in a non-USA East Region, you must add --region us-east-1 to the command.

    • US East (Virginia)

    • US West (N. California)

    • US West (Oregon)

    • US East (Ohio)

    • Canada (Central)

    • South America (São Paulo)

    • EU (Ireland)

    • EU (Frankfurt)

    • EU (London)

    • EU West (Paris)

    • Asia Pacific (Mumbai)

    • Asia Pacific (Seoul)

    • Asia Pacific (Singapore)

    • Asia Pacific (Sydney)

    • Asia Pacific (Tokyo)

    New regions are added frequently. To learn more about AWS Regions and availability zones, see Regions and Zones.

  • Supported AWS operating systems:

    • Amazon Linux 2 and Amazon Linux

    • CentOS 7.x, CentOS 6.5-6.10

    • Oracle Linux 7.5 and later minor versions

    • Red Hat Enterprise Linux (RHEL) 8.x, 7.x, 6.5-6.10

    • SUSE Linux Enterprise Server 15 SPx and SAP specific versions, SUSE Linux Enterprise Server 12 SP4 and later minor versions and SAP specific versions.

    • Microsoft Windows Server 2019, 2016, 2012 R2, 2012


    Operating systems (OSs) that are outside of the general support period of the operating system manufacturer ("end of support" (EOS)) have an increased security risk and are considered as supported configuration, only if 1) you have extended support with the OS vendor that allows you to receive updates, or 2) any instances using EOS OS follow the security controls as specified by AMS in the user guide, or 3) you comply with any other compensating security controls required by AMS.