Troubleshooting Amazon SageMaker Studio - Amazon SageMaker

Troubleshooting Amazon SageMaker Studio

The following are common errors that you might run into when using Amazon SageMaker Studio. Each error is followed by a solution to the error.

  • SageMaker Studio core functionalities are not available.

    If you get this error message when opening Studio, it might due to Python package version conflicts. This occurs if you used the following commands in a notebook or terminal to install Python packages that have version conflicts with SageMaker package dependencies.

    !pip install
    pip install --user

    To resolve this issue, complete the following steps:

    1. Uninstall recently installed Python packages. If you’re not sure which package to uninstall, reach out using the feedback button on the lower left of the AWS Management Console.

    2. Restart Studio:

      1. Shut down Studio from the File menu.

      2. Wait for 1 minute.

      3. Re-open Studio by refreshing the page or opening it from the AWS Management Console.

    The problem should be resolved if you have uninstalled the package which caused the conflict. To install packages without causing this issue again, use %pip install without the --user flag.

    If the issue persists, create a new user profile and set up your environment with that user profile.

    If these solutions don't fix the issue, reach out using the feedback button on the lower left of the AWS Management Console.