connect/aws.sdk.kotlin.services.connect/ConnectClient/listRoutingProfileManualAssignmentQueues

listRoutingProfileManualAssignmentQueues

abstract suspend fun listRoutingProfileManualAssignmentQueues(input: ListRoutingProfileManualAssignmentQueuesRequest): ListRoutingProfileManualAssignmentQueuesResponse

Lists the manual assignment queues associated with a routing profile.

Use cases

Following are common uses cases for this API:

This API returns list of queues where contacts can be manually assigned or picked. The user can additionally filter on queues, if they have access to those queues (otherwise a invalid request exception will be thrown).For information about how manual contact assignment works in the agent workspace, see the Access the Worklist app in the Amazon Connect agent workspace in the Amazon Connect Administrator Guide.

Important things to know

This API only returns the manual assignment queues associated with a routing profile. Use the ListRoutingProfileQueues API to list the auto assignment queues for the routing profile.

Endpoints: See Amazon Connect endpoints and quotas.