Class: Aws::Connect::Types::UserData
- Inherits:
-
Struct
- Object
- Struct
- Aws::Connect::Types::UserData
- Defined in:
- gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb
Overview
Data for a user.
Constant Summary collapse
- SENSITIVE =
[]
Instance Attribute Summary collapse
-
#active_slots_by_channel ⇒ Hash<String,Integer>
A map of active slots by channel.
-
#available_slots_by_channel ⇒ Hash<String,Integer>
A map of available slots by channel.
-
#contacts ⇒ Array<Types::AgentContactReference>
A list of contact reference information.
-
#hierarchy_path ⇒ Types::HierarchyPathReference
Contains information about the levels of a hierarchy group assigned to a user.
-
#max_slots_by_channel ⇒ Hash<String,Integer>
A map of maximum slots by channel.
-
#next_status ⇒ String
The Next status of the agent.
-
#routing_profile ⇒ Types::RoutingProfileReference
Information about the routing profile that is assigned to the user.
-
#status ⇒ Types::AgentStatusReference
The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor manually changes in the real-time metrics report.
-
#user ⇒ Types::UserReference
Information about the user for the data that is returned.
Instance Attribute Details
#active_slots_by_channel ⇒ Hash<String,Integer>
A map of active slots by channel. The key is a channel name. The value is an integer: the number of active slots.
21297 21298 21299 21300 21301 21302 21303 21304 21305 21306 21307 21308 21309 |
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 21297 class UserData < Struct.new( :user, :routing_profile, :hierarchy_path, :status, :available_slots_by_channel, :max_slots_by_channel, :active_slots_by_channel, :contacts, :next_status) SENSITIVE = [] include Aws::Structure end |
#available_slots_by_channel ⇒ Hash<String,Integer>
A map of available slots by channel. The key is a channel name. The value is an integer: the available number of slots.
21297 21298 21299 21300 21301 21302 21303 21304 21305 21306 21307 21308 21309 |
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 21297 class UserData < Struct.new( :user, :routing_profile, :hierarchy_path, :status, :available_slots_by_channel, :max_slots_by_channel, :active_slots_by_channel, :contacts, :next_status) SENSITIVE = [] include Aws::Structure end |
#contacts ⇒ Array<Types::AgentContactReference>
A list of contact reference information.
21297 21298 21299 21300 21301 21302 21303 21304 21305 21306 21307 21308 21309 |
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 21297 class UserData < Struct.new( :user, :routing_profile, :hierarchy_path, :status, :available_slots_by_channel, :max_slots_by_channel, :active_slots_by_channel, :contacts, :next_status) SENSITIVE = [] include Aws::Structure end |
#hierarchy_path ⇒ Types::HierarchyPathReference
Contains information about the levels of a hierarchy group assigned to a user.
21297 21298 21299 21300 21301 21302 21303 21304 21305 21306 21307 21308 21309 |
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 21297 class UserData < Struct.new( :user, :routing_profile, :hierarchy_path, :status, :available_slots_by_channel, :max_slots_by_channel, :active_slots_by_channel, :contacts, :next_status) SENSITIVE = [] include Aws::Structure end |
#max_slots_by_channel ⇒ Hash<String,Integer>
A map of maximum slots by channel. The key is a channel name. The
value is an integer: the maximum number of slots. This is calculated
from MediaConcurrency of the RoutingProfile
assigned to the
agent.
21297 21298 21299 21300 21301 21302 21303 21304 21305 21306 21307 21308 21309 |
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 21297 class UserData < Struct.new( :user, :routing_profile, :hierarchy_path, :status, :available_slots_by_channel, :max_slots_by_channel, :active_slots_by_channel, :contacts, :next_status) SENSITIVE = [] include Aws::Structure end |
#next_status ⇒ String
The Next status of the agent.
21297 21298 21299 21300 21301 21302 21303 21304 21305 21306 21307 21308 21309 |
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 21297 class UserData < Struct.new( :user, :routing_profile, :hierarchy_path, :status, :available_slots_by_channel, :max_slots_by_channel, :active_slots_by_channel, :contacts, :next_status) SENSITIVE = [] include Aws::Structure end |
#routing_profile ⇒ Types::RoutingProfileReference
Information about the routing profile that is assigned to the user.
21297 21298 21299 21300 21301 21302 21303 21304 21305 21306 21307 21308 21309 |
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 21297 class UserData < Struct.new( :user, :routing_profile, :hierarchy_path, :status, :available_slots_by_channel, :max_slots_by_channel, :active_slots_by_channel, :contacts, :next_status) SENSITIVE = [] include Aws::Structure end |
#status ⇒ Types::AgentStatusReference
The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor manually changes in the real-time metrics report.
21297 21298 21299 21300 21301 21302 21303 21304 21305 21306 21307 21308 21309 |
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 21297 class UserData < Struct.new( :user, :routing_profile, :hierarchy_path, :status, :available_slots_by_channel, :max_slots_by_channel, :active_slots_by_channel, :contacts, :next_status) SENSITIVE = [] include Aws::Structure end |
#user ⇒ Types::UserReference
Information about the user for the data that is returned. It
contains the resourceId
and ARN of the user.
21297 21298 21299 21300 21301 21302 21303 21304 21305 21306 21307 21308 21309 |
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 21297 class UserData < Struct.new( :user, :routing_profile, :hierarchy_path, :status, :available_slots_by_channel, :max_slots_by_channel, :active_slots_by_channel, :contacts, :next_status) SENSITIVE = [] include Aws::Structure end |