Class: Aws::TranscribeService::Types::Rule

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb

Overview

Note:

Rule is a union - when making an API calls you must set exactly one of the members.

Note:

Rule is a union - when returned from an API call exactly one value will be set and the returned type will be a subclass of Rule corresponding to the set member.

A condition in the call between the customer and the agent that you want to filter for.

See Also:

Defined Under Namespace

Classes: InterruptionFilter, NonTalkTimeFilter, SentimentFilter, TranscriptFilter, Unknown

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#interruption_filter ⇒ Types::InterruptionFilter

A condition for a time period when either the customer or agent was interrupting the other person.

Returns:



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# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 2993

class Rule < Struct.new(
  :non_talk_time_filter,
  :interruption_filter,
  :transcript_filter,
  :sentiment_filter,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class NonTalkTimeFilter < Rule; end
  class InterruptionFilter < Rule; end
  class TranscriptFilter < Rule; end
  class SentimentFilter < Rule; end
  class Unknown < Rule; end
end

#non_talk_time_filter ⇒ Types::NonTalkTimeFilter

A condition for a time period when neither the customer nor the agent was talking.

Returns:



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# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 2993

class Rule < Struct.new(
  :non_talk_time_filter,
  :interruption_filter,
  :transcript_filter,
  :sentiment_filter,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class NonTalkTimeFilter < Rule; end
  class InterruptionFilter < Rule; end
  class TranscriptFilter < Rule; end
  class SentimentFilter < Rule; end
  class Unknown < Rule; end
end

#sentiment_filter ⇒ Types::SentimentFilter

A condition that is applied to a particular customer sentiment.

Returns:



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# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 2993

class Rule < Struct.new(
  :non_talk_time_filter,
  :interruption_filter,
  :transcript_filter,
  :sentiment_filter,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class NonTalkTimeFilter < Rule; end
  class InterruptionFilter < Rule; end
  class TranscriptFilter < Rule; end
  class SentimentFilter < Rule; end
  class Unknown < Rule; end
end

#transcript_filter ⇒ Types::TranscriptFilter

A condition that catches particular words or phrases based on a exact match. For example, if you set the phrase "I want to speak to the manager", only that exact phrase will be returned.

Returns:



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# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 2993

class Rule < Struct.new(
  :non_talk_time_filter,
  :interruption_filter,
  :transcript_filter,
  :sentiment_filter,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class NonTalkTimeFilter < Rule; end
  class InterruptionFilter < Rule; end
  class TranscriptFilter < Rule; end
  class SentimentFilter < Rule; end
  class Unknown < Rule; end
end

#unknown ⇒ Object

Returns the value of attribute unknown

Returns:

  • (Object) —

    the current value of unknown



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# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 2993

def unknown
  @unknown
end