Container for the parameters to the UpdatePredefinedAttribute operation. Updates a predefined attribute for the specified Amazon Connect instance. A predefined attribute is made up of a name and a value.
For the predefined attributes per instance quota, see Amazon Connect quotas.
Use cases
Following are common uses cases for this API:
-
Update routing proficiency (for example, agent certification) that has predefined values (for example, a list of possible certifications). For more information, see Create predefined attributes for routing contacts to agents.
-
Update an attribute for business unit name that has a list of predefined business unit names used in your organization. This is a use case where information for a contact varies between transfers or conferences. For more information, see Use contact segment attributes.
Endpoints: See Amazon Connect endpoints and quotas.
Inheritance Hierarchy
Amazon.Runtime.AmazonWebServiceRequest
Amazon.Connect.AmazonConnectRequest
Amazon.Connect.Model.UpdatePredefinedAttributeRequest
Namespace: Amazon.Connect.Model
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
Syntax
public class UpdatePredefinedAttributeRequest : AmazonConnectRequest IAmazonWebServiceRequest
The UpdatePredefinedAttributeRequest type exposes the following members
Constructors
| Name | Description | |
|---|---|---|
|
UpdatePredefinedAttributeRequest() |
Properties
| Name | Type | Description | |
|---|---|---|---|
|
|
AttributeConfiguration | Amazon.Connect.Model.InputPredefinedAttributeConfiguration |
Gets and sets the property AttributeConfiguration. Custom metadata that is associated to predefined attributes to control behavior in upstream services, such as controlling how a predefined attribute should be displayed in the Amazon Connect admin website. |
|
|
InstanceId | System.String |
Gets and sets the property InstanceId. The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. |
|
|
Name | System.String |
Gets and sets the property Name. The name of the predefined attribute. |
|
|
Purposes | System.Collections.Generic.List<System.String> |
Gets and sets the property Purposes. Values that enable you to categorize your predefined attributes. You can use them in custom UI elements across the Amazon Connect admin website. |
|
|
Values | Amazon.Connect.Model.PredefinedAttributeValues |
Gets and sets the property Values. The values of the predefined attribute. |
Version Information
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer, 3.5