AWS Snowball Edge Quotas - AWS Snowball Edge Developer Guide
Region Availability for AWS Snowball EdgeLimitations for AWS Snowball Edge JobsRate Limits on AWS Snowball EdgeLimitations on Transferring On-Premises Data with a Snowball Edge DeviceLimitations on Shipping a Snowball EdgeLimitations on Processing Your Returned Snowball Edge for Import

AWS Snowball Edge Quotas

Following, you can find information about limitations on using the AWS Snowball Edge device.

Important

When you transfer data into Amazon Simple Storage Service (Amazon S3) using a Snowball Edge, keep in mind that individual Amazon S3 objects can range in size from a minimum of 0 bytes to a maximum of 5 terabytes (TB).

Region Availability for AWS Snowball Edge

The following table highlights the regions where AWS Snowball Edge is available.

Region Snowball Edge availability
US East (Ohio) ✓
US East (N. Virginia) ✓
US West (N. California) ✓
US West (Oregon) ✓
AWS GovCloud (US-East) ✓
AWS GovCloud (US-West) ✓
Canada (Central) ✓
Asia Pacific (Jakarta) ✓
Asia Pacific (Mumbai) ✓
Asia Pacific (Osaka) ✓
Asia Pacific (Seoul) ✓
Asia Pacific (Singapore) ✓
Asia Pacific (Sydney) ✓
Asia Pacific (Tokyo) ✓
Europe (Frankfurt) ✓
Europe (Ireland) ✓
Europe (London) ✓
Europe (Milan) ✓
Europe (Paris) ✓
Europe (Stockholm) ✓
Middle East (UAE) ✓
South America (São Paulo) ✓

For information about supported AWS Regions and endpoints, see AWS Snow Family endpoints and quotas in the AWS General Reference

Limitations for AWS Snowball Edge Jobs

The following limitations exist for creating AWS Snowball Edge device jobs:

  • For security purposes, jobs using an AWS Snowball Edge device must be completed within 360 days of being prepared. If you need to keep one or more devices for longer than 360 days, see Updating the SSL certificate. Otherwise, after 360 days, the device becomes locked, can no longer be accessed, and must be returned. If the AWS Snowball Edge device becomes locked during an import job, we can still transfer the existing data on the device into Amazon S3.

  • AWS Snowball Edge supports server-side encryption with Amazon S3-managed encryption keys (SSE-S3) and server-side encryption with AWS Key Management Service managed keys (SSE-KMS). Amazon S3 compatible storage on Snow Family devices supports SSS-C for local compute and storage jobs. For more information, see Protecting data using server-side encryption in the Amazon Simple Storage Service User Guide.

  • If you're using an AWS Snowball Edge device to import data, and you need to transfer more data than will fit on a single Snowball Edge device, create additional jobs. Each export job can use multiple Snowball Edge devices.

  • The default service limit for the number of Snowball Edge devices you can have at one time is 1 per account, per AWS Region. If you want to increase your service limit or create a cluster job, contact AWS Support.

  • Metadata for objects transferred to a device is not persisted. The only metadata that remains the same is filename and filesize. All other metadata is set as in the following example:

    -rw-rw-r-- 1 root root [filesize] Dec 31 1969 [path/filename]

Rate Limits on AWS Snowball Edge

The Rate Limiter is used to control the rate of requests in a server cluster environment.

Amazon Snow S3 Adapter Connection Limit

The maximum connection limit is 1000 for Snowball Edge on Amazon S3. Any connections beyond 1000 are dropped.

Limitations on Transferring On-Premises Data with a Snowball Edge Device

The following limitations exist for transferring data to or from an AWS Snowball Edge device on-premises:

  • Files must be in a static state while being written. Files that are modified while being transferred are not imported into Amazon S3.

  • Jumbo frames are not supported—that is, Ethernet frames with more than 1500 bytes of payload.

  • When selecting what data to export, keep in mind that objects with trailing slashes in their names (/ or \) are not transferred. Before exporting any objects with trailing slashes, update their names to remove the slash.

  • When using multipart data transfer, the maximum part size is 2 GiB.

Limitations on Shipping a Snowball Edge

The following limitations exist for shipping an AWS Snowball Edge device:

  • AWS will not ship a Snowball Edge device to a post office box.

  • AWS will not ship a Snowball Edge device between non-US Regions—for example, from EU (Ireland) to EU (Frankfurt), or to Asia Pacific (Sydney).

  • Moving a Snowball Edge device to an address outside of the country specified when the job was created is not allowed and is a violation of the AWS service terms.

For more information about shipping, see Shipping considerations for Snow Family devices.

Limitations on Processing Your Returned Snowball Edge for Import

To import your data into AWS, the device must meet the following requirements:

  • The AWS Snowball Edge device must not be compromised. Except for opening the three doors on the front, back, and top, or to add and replace the optional air filter, don't open the AWS Snowball Edge device for any reason.

  • The device must not be physically damaged. You can prevent damage by closing the three doors on the Snowball Edge device until the latches make an audible clicking sound.

  • The E Ink display on the Snowball Edge device must be visible. It must also show the return label that was automatically generated when you finished transferring your data onto the AWS Snowball Edge device.

Note

All Snowball Edge devices returned that don't meet these requirements are erased without having any work performed on them.