Working with change requests - AWS Systems Manager

Working with change requests

Change Manager availability change

AWS Systems Manager Change Manager will no longer be open to new customers starting November 7, 2025. If you would like to use Change Manager, sign up prior to that date. Existing customers can continue to use the service as normal. For more information, see AWS Systems Manager Change Manager availability change.

A change request is a request in Change Manager to run an Automation runbook that updates one or more resources in your AWS or on-premises environments. A change request is created using a change template.

When you create a change request in Change Manager, a tool in AWS Systems Manager, one or more approvers in your organization or account must review and approve the request. Without the required approvals, the runbook workflow, which makes the changes you request, isn't permitted to run.