Troubleshooting issues with AWS account creation
Use the reference links in the following table to help you diagnose and fix issues with creating a new AWS account.
Issue | Reference link | Source |
---|---|---|
I don't know how to sign-up or create an account | Create an AWS account | This guide |
What should I do if I didn't receive a call from AWS to verify my new account or the PIN I entered doesn't work? | https://repost.aws/knowledge-center/phone-verify-no-call |
AWS re:Post |
How do I resolve the "maximum number of failed attempts" error when I try to verify my AWS account by phone? | https://repost.aws/knowledge-center/maximum-failed-attempts |
AWS re:Post |
It's been more than 24 hours and my account isn't activated | https://repost.aws/knowledge-center/create-and-activate-aws-account |
AWS re:Post |
I can't sign into my new account after it has been created | https://docs.aws.amazon.com/signin/latest/userguide/troubleshooting-sign-in-issues.html | AWS Sign-In User Guide |
For additional help, we recommend that you search AWS re:Post