Connecting Salesforce Online to Amazon Q Business

Salesforce is a customer relationship management (CRM) tool for managing support, sales, and marketing teams. You can connect Salesforce Online instance to Amazon Q Business—using either the AWS Management Console or the CreateDataSource API—and create an Amazon Q web experience.

The Amazon Q Salesforce Online connector supports the following Salesforce Online editions: Developer Edition and Enterprise Edition.

Learn more

For an overview of the Amazon Q web experience creation process, see Configuring an application.
For an overview of connector features, see Data source connector concepts.
For information about connector configuration best practices, see Connector configuration best practices.

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