Managing phone numbers in Amazon Chime

You use Use the Amazon Chime console to provision phone numbers. When you provision numbers, you request them from a pool of numbers managed by Amazon Chime. When you unassign and then delete numbers, they return to the pool. When you port numbers, you port them into and out of Amazon Chime.

Note

When you use the Amazon Chime console, you can only provision Amazon Chime Business Calling numbers. If you need international numbers, you use Amazon Chime Voice Connectors and SIP media applications. To do that, you must first create an Amazon Chime SDK administrative account. For more information, refer to the following topics in the Amazon Chime SDK Administrator Guide:

• Prerequisites

• Managing phone number inventory

• Managing Voice Connectors

• Managing SIP media applications

The topics in the following sections explain how to provision and manage Amazon Chime phone numbers.

Contents

• Provisioning phone numbers
• Porting existing phone numbers
• Assigning Amazon Chime Business Calling phone numbers
• Unassigning Amazon Chime Business Calling phone numbers
• Using outbound calling names
• Deleting phone numbers
• Restoring deleted phone numbers