Managing phone numbers in Amazon Chime - Amazon Chime

Managing phone numbers in Amazon Chime

Use the Amazon Chime console to provision phone numbers.

Amazon Chime Business Calling

Lets your users send and receive phone calls and text messages directly from Amazon Chime. Provision your phone numbers in the Amazon Chime console at https://chime.aws.amazon.com/, or port in existing phone numbers. Assign the phone numbers to your Amazon Chime users and grant them permissions to send and receive phone calls and text messages using Amazon Chime.

Amazon Chime Voice Connector

Provides Session Initiation Protocol (SIP) trunking services for existing phone systems. You can port existing phone numbers, or use the Amazon Chime console to provision new phone numbers. Use the Amazon Chime Voice Connector phone numbers for inbound or outbound calling, or both. For more information, see Managing Amazon Chime Voice Connectors in the Amazon Chime SDK Administration Guide.

Note

Amazon Chime Business Calling doesn’t offer emergency calling services outside of the United States. To modify the emergency calling services that Amazon Chime provides for the United States, you can obtain an emergency call routing number from a third-party emergency service provider, give that number to Amazon Chime, and complete the configuration with Amazon Chime Voice Connectors. For more information, see Setting up emergency call routing numbers for your Amazon Chime Voice Connector in the Amazon Chime SDK Administration Guide.

Amazon Chime Business Calling has bandwidth requirements. For more information, see Bandwidth requirements.