Contact Block: Set Disconnect Flow

Item	Description
In contact flow type:	All flows
Description:	Specifies which contact flow to run after a disconnect event during chat conversation. A disconnect event is when an agent disconnects. When the disconnect event occurs, the corresponding content flow runs. This block is only used in chat scenarios. If a customer stops responding to the chat, use this block to decide whether to run the disconnect flow and call a Wait block, or end the conversation.
Properties:
Configured block:	When this block is configured, it looks similar to the following image:
Sample flows:	See these sample flows for scenarios that use this block: Sample Inbound Flow (First Contact Experience)
Scenarios:	See these topics for scenarios that use this block: Example Chat Scenario