Contact (AWS SDK for Java

java.lang.Object
- com.amazonaws.services.connect.model.Contact

All Implemented Interfaces:: StructuredPojo, Serializable, Cloneable

@Generated(value="com.amazonaws:aws-java-sdk-code-generator")
public class Contact
extends Object
implements Serializable, Cloneable, StructuredPojo

Contains information about a contact.

See Also:: AWS API Documentation, Serialized Form

Constructor Summary

Constructors
Constructor and Description

Contact()

Constructors
Constructor and Description
`Contact()`

Method Summary

All Methods Instance Methods Concrete Methods
Modifier and Type	Method and Description
`Contact`	`addSegmentAttributesEntry(String key, SegmentAttributeValue value)` Add a single SegmentAttributes entry
`Contact`	`addTagsEntry(String key, String value)` Add a single Tags entry
`Contact`	`clearSegmentAttributesEntries()` Removes all the entries added into SegmentAttributes.
`Contact`	`clearTagsEntries()` Removes all the entries added into Tags.
`Contact`	`clone()`
`boolean`	`equals(Object obj)`
`AgentInfo`	`getAgentInfo()` Information about the agent who accepted the contact.
`String`	`getAnsweringMachineDetectionStatus()` Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
`String`	`getArn()` The Amazon Resource Name (ARN) for the contact.
`Campaign`	`getCampaign()`
`String`	`getChannel()` How the contact reached your contact center.
`Date`	`getConnectedToSystemTimestamp()` The timestamp when customer endpoint connected to Amazon Connect.
`Customer`	`getCustomer()` Information about the Customer on the contact.
`CustomerVoiceActivity`	`getCustomerVoiceActivity()` Information about customer’s voice activity.
`String`	`getDescription()` The description of the contact.
`DisconnectDetails`	`getDisconnectDetails()` Information about the call disconnect experience.
`Date`	`getDisconnectTimestamp()` The timestamp when the customer endpoint disconnected from Amazon Connect.
`String`	`getId()` The identifier for the contact.
`String`	`getInitialContactId()` If this contact is related to other contacts, this is the ID of the initial contact.
`String`	`getInitiationMethod()` Indicates how the contact was initiated.
`Date`	`getInitiationTimestamp()` The date and time this contact was initiated, in UTC time.
`Date`	`getLastPausedTimestamp()` The timestamp when the contact was last paused.
`Date`	`getLastResumedTimestamp()` The timestamp when the contact was last resumed.
`Date`	`getLastUpdateTimestamp()` The timestamp when contact was last updated.
`String`	`getName()` The name of the contact.
`String`	`getPreviousContactId()` If this contact is not the first contact, this is the ID of the previous contact.
`QualityMetrics`	`getQualityMetrics()` Information about the quality of the participant's media connection.
`QueueInfo`	`getQueueInfo()` If this contact was queued, this contains information about the queue.
`Long`	`getQueuePriority()` An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially).
`Integer`	`getQueueTimeAdjustmentSeconds()` An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially).
`String`	`getRelatedContactId()` The contactId that is related to this contact.
`RoutingCriteria`	`getRoutingCriteria()` Latest routing criteria on the contact.
`Date`	`getScheduledTimestamp()` The timestamp, in Unix epoch time format, at which to start running the inbound flow.
`Map<String,SegmentAttributeValue>`	`getSegmentAttributes()` A set of system defined key-value pairs stored on individual contact segments using an attribute map.
`Map<String,String>`	`getTags()` Tags associated with the contact.
`Integer`	`getTotalPauseCount()` Total pause count for a contact.
`Integer`	`getTotalPauseDurationInSeconds()` Total pause duration for a contact in seconds.
`WisdomInfo`	`getWisdomInfo()` Information about Amazon Connect Wisdom.
`int`	`hashCode()`
`void`	`marshall(ProtocolMarshaller protocolMarshaller)` Marshalls this structured data using the given `ProtocolMarshaller`.
`void`	`setAgentInfo(AgentInfo agentInfo)` Information about the agent who accepted the contact.
`void`	`setAnsweringMachineDetectionStatus(String answeringMachineDetectionStatus)` Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
`void`	`setArn(String arn)` The Amazon Resource Name (ARN) for the contact.
`void`	`setCampaign(Campaign campaign)`
`void`	`setChannel(String channel)` How the contact reached your contact center.
`void`	`setConnectedToSystemTimestamp(Date connectedToSystemTimestamp)` The timestamp when customer endpoint connected to Amazon Connect.
`void`	`setCustomer(Customer customer)` Information about the Customer on the contact.
`void`	`setCustomerVoiceActivity(CustomerVoiceActivity customerVoiceActivity)` Information about customer’s voice activity.
`void`	`setDescription(String description)` The description of the contact.
`void`	`setDisconnectDetails(DisconnectDetails disconnectDetails)` Information about the call disconnect experience.
`void`	`setDisconnectTimestamp(Date disconnectTimestamp)` The timestamp when the customer endpoint disconnected from Amazon Connect.
`void`	`setId(String id)` The identifier for the contact.
`void`	`setInitialContactId(String initialContactId)` If this contact is related to other contacts, this is the ID of the initial contact.
`void`	`setInitiationMethod(String initiationMethod)` Indicates how the contact was initiated.
`void`	`setInitiationTimestamp(Date initiationTimestamp)` The date and time this contact was initiated, in UTC time.
`void`	`setLastPausedTimestamp(Date lastPausedTimestamp)` The timestamp when the contact was last paused.
`void`	`setLastResumedTimestamp(Date lastResumedTimestamp)` The timestamp when the contact was last resumed.
`void`	`setLastUpdateTimestamp(Date lastUpdateTimestamp)` The timestamp when contact was last updated.
`void`	`setName(String name)` The name of the contact.
`void`	`setPreviousContactId(String previousContactId)` If this contact is not the first contact, this is the ID of the previous contact.
`void`	`setQualityMetrics(QualityMetrics qualityMetrics)` Information about the quality of the participant's media connection.
`void`	`setQueueInfo(QueueInfo queueInfo)` If this contact was queued, this contains information about the queue.
`void`	`setQueuePriority(Long queuePriority)` An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially).
`void`	`setQueueTimeAdjustmentSeconds(Integer queueTimeAdjustmentSeconds)` An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially).
`void`	`setRelatedContactId(String relatedContactId)` The contactId that is related to this contact.
`void`	`setRoutingCriteria(RoutingCriteria routingCriteria)` Latest routing criteria on the contact.
`void`	`setScheduledTimestamp(Date scheduledTimestamp)` The timestamp, in Unix epoch time format, at which to start running the inbound flow.
`void`	`setSegmentAttributes(Map<String,SegmentAttributeValue> segmentAttributes)` A set of system defined key-value pairs stored on individual contact segments using an attribute map.
`void`	`setTags(Map<String,String> tags)` Tags associated with the contact.
`void`	`setTotalPauseCount(Integer totalPauseCount)` Total pause count for a contact.
`void`	`setTotalPauseDurationInSeconds(Integer totalPauseDurationInSeconds)` Total pause duration for a contact in seconds.
`void`	`setWisdomInfo(WisdomInfo wisdomInfo)` Information about Amazon Connect Wisdom.
`String`	`toString()` Returns a string representation of this object.
`Contact`	`withAgentInfo(AgentInfo agentInfo)` Information about the agent who accepted the contact.
`Contact`	`withAnsweringMachineDetectionStatus(AnsweringMachineDetectionStatus answeringMachineDetectionStatus)` Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
`Contact`	`withAnsweringMachineDetectionStatus(String answeringMachineDetectionStatus)` Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
`Contact`	`withArn(String arn)` The Amazon Resource Name (ARN) for the contact.
`Contact`	`withCampaign(Campaign campaign)`
`Contact`	`withChannel(Channel channel)` How the contact reached your contact center.
`Contact`	`withChannel(String channel)` How the contact reached your contact center.
`Contact`	`withConnectedToSystemTimestamp(Date connectedToSystemTimestamp)` The timestamp when customer endpoint connected to Amazon Connect.
`Contact`	`withCustomer(Customer customer)` Information about the Customer on the contact.
`Contact`	`withCustomerVoiceActivity(CustomerVoiceActivity customerVoiceActivity)` Information about customer’s voice activity.
`Contact`	`withDescription(String description)` The description of the contact.
`Contact`	`withDisconnectDetails(DisconnectDetails disconnectDetails)` Information about the call disconnect experience.
`Contact`	`withDisconnectTimestamp(Date disconnectTimestamp)` The timestamp when the customer endpoint disconnected from Amazon Connect.
`Contact`	`withId(String id)` The identifier for the contact.
`Contact`	`withInitialContactId(String initialContactId)` If this contact is related to other contacts, this is the ID of the initial contact.
`Contact`	`withInitiationMethod(ContactInitiationMethod initiationMethod)` Indicates how the contact was initiated.
`Contact`	`withInitiationMethod(String initiationMethod)` Indicates how the contact was initiated.
`Contact`	`withInitiationTimestamp(Date initiationTimestamp)` The date and time this contact was initiated, in UTC time.
`Contact`	`withLastPausedTimestamp(Date lastPausedTimestamp)` The timestamp when the contact was last paused.
`Contact`	`withLastResumedTimestamp(Date lastResumedTimestamp)` The timestamp when the contact was last resumed.
`Contact`	`withLastUpdateTimestamp(Date lastUpdateTimestamp)` The timestamp when contact was last updated.
`Contact`	`withName(String name)` The name of the contact.
`Contact`	`withPreviousContactId(String previousContactId)` If this contact is not the first contact, this is the ID of the previous contact.
`Contact`	`withQualityMetrics(QualityMetrics qualityMetrics)` Information about the quality of the participant's media connection.
`Contact`	`withQueueInfo(QueueInfo queueInfo)` If this contact was queued, this contains information about the queue.
`Contact`	`withQueuePriority(Long queuePriority)` An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially).
`Contact`	`withQueueTimeAdjustmentSeconds(Integer queueTimeAdjustmentSeconds)` An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially).
`Contact`	`withRelatedContactId(String relatedContactId)` The contactId that is related to this contact.
`Contact`	`withRoutingCriteria(RoutingCriteria routingCriteria)` Latest routing criteria on the contact.
`Contact`	`withScheduledTimestamp(Date scheduledTimestamp)` The timestamp, in Unix epoch time format, at which to start running the inbound flow.
`Contact`	`withSegmentAttributes(Map<String,SegmentAttributeValue> segmentAttributes)` A set of system defined key-value pairs stored on individual contact segments using an attribute map.
`Contact`	`withTags(Map<String,String> tags)` Tags associated with the contact.
`Contact`	`withTotalPauseCount(Integer totalPauseCount)` Total pause count for a contact.
`Contact`	`withTotalPauseDurationInSeconds(Integer totalPauseDurationInSeconds)` Total pause duration for a contact in seconds.
`Contact`	`withWisdomInfo(WisdomInfo wisdomInfo)` Information about Amazon Connect Wisdom.

Methods inherited from class java.lang.Object
getClass, notify, notifyAll, wait, wait, wait

- Constructor Detail
  - Contact
```
public Contact()
```
- Method Detail
  - setArn
```
public void setArn(String arn)
```
    The Amazon Resource Name (ARN) for the contact.
    
    Parameters:
    
    arn - The Amazon Resource Name (ARN) for the contact.
  - getArn
```
public String getArn()
```
    The Amazon Resource Name (ARN) for the contact.
    
    Returns:
    
    The Amazon Resource Name (ARN) for the contact.
  - withArn
```
public Contact withArn(String arn)
```
    The Amazon Resource Name (ARN) for the contact.
    
    Parameters:
    
    arn - The Amazon Resource Name (ARN) for the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setId
```
public void setId(String id)
```
    The identifier for the contact.
    
    Parameters:
    
    id - The identifier for the contact.
  - getId
```
public String getId()
```
    The identifier for the contact.
    
    Returns:
    
    The identifier for the contact.
  - withId
```
public Contact withId(String id)
```
    The identifier for the contact.
    
    Parameters:
    
    id - The identifier for the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setInitialContactId
```
public void setInitialContactId(String initialContactId)
```
    If this contact is related to other contacts, this is the ID of the initial contact.
    
    Parameters:
    
    initialContactId - If this contact is related to other contacts, this is the ID of the initial contact.
  - getInitialContactId
```
public String getInitialContactId()
```
    If this contact is related to other contacts, this is the ID of the initial contact.
    
    Returns:
    
    If this contact is related to other contacts, this is the ID of the initial contact.
  - withInitialContactId
```
public Contact withInitialContactId(String initialContactId)
```
    If this contact is related to other contacts, this is the ID of the initial contact.
    
    Parameters:
    
    initialContactId - If this contact is related to other contacts, this is the ID of the initial contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setPreviousContactId
```
public void setPreviousContactId(String previousContactId)
```
    If this contact is not the first contact, this is the ID of the previous contact.
    
    Parameters:
    
    previousContactId - If this contact is not the first contact, this is the ID of the previous contact.
  - getPreviousContactId
```
public String getPreviousContactId()
```
    If this contact is not the first contact, this is the ID of the previous contact.
    
    Returns:
    
    If this contact is not the first contact, this is the ID of the previous contact.
  - withPreviousContactId
```
public Contact withPreviousContactId(String previousContactId)
```
    If this contact is not the first contact, this is the ID of the previous contact.
    
    Parameters:
    
    previousContactId - If this contact is not the first contact, this is the ID of the previous contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setInitiationMethod
```
public void setInitiationMethod(String initiationMethod)
```
    Indicates how the contact was initiated.
    
    Parameters:
    
    initiationMethod - Indicates how the contact was initiated.
    
    See Also:
    
    ContactInitiationMethod
  - getInitiationMethod
```
public String getInitiationMethod()
```
    Indicates how the contact was initiated.
    
    Returns:
    
    Indicates how the contact was initiated.
    
    See Also:
    
    ContactInitiationMethod
  - withInitiationMethod
```
public Contact withInitiationMethod(String initiationMethod)
```
    Indicates how the contact was initiated.
    
    Parameters:
    
    initiationMethod - Indicates how the contact was initiated.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    ContactInitiationMethod
  - withInitiationMethod
```
public Contact withInitiationMethod(ContactInitiationMethod initiationMethod)
```
    Indicates how the contact was initiated.
    
    Parameters:
    
    initiationMethod - Indicates how the contact was initiated.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    ContactInitiationMethod
  - setName
```
public void setName(String name)
```
    The name of the contact.
    
    Parameters:
    
    name - The name of the contact.
  - getName
```
public String getName()
```
    The name of the contact.
    
    Returns:
    
    The name of the contact.
  - withName
```
public Contact withName(String name)
```
    The name of the contact.
    
    Parameters:
    
    name - The name of the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setDescription
```
public void setDescription(String description)
```
    The description of the contact.
    
    Parameters:
    
    description - The description of the contact.
  - getDescription
```
public String getDescription()
```
    The description of the contact.
    
    Returns:
    
    The description of the contact.
  - withDescription
```
public Contact withDescription(String description)
```
    The description of the contact.
    
    Parameters:
    
    description - The description of the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setChannel
```
public void setChannel(String channel)
```
    How the contact reached your contact center.
    
    Parameters:
    
    channel - How the contact reached your contact center.
    
    See Also:
    
    Channel
  - getChannel
```
public String getChannel()
```
    How the contact reached your contact center.
    
    Returns:
    
    How the contact reached your contact center.
    
    See Also:
    
    Channel
  - withChannel
```
public Contact withChannel(String channel)
```
    How the contact reached your contact center.
    
    Parameters:
    
    channel - How the contact reached your contact center.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    Channel
  - withChannel
```
public Contact withChannel(Channel channel)
```
    How the contact reached your contact center.
    
    Parameters:
    
    channel - How the contact reached your contact center.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    Channel
  - setQueueInfo
```
public void setQueueInfo(QueueInfo queueInfo)
```
    If this contact was queued, this contains information about the queue.
    
    Parameters:
    
    queueInfo - If this contact was queued, this contains information about the queue.
  - getQueueInfo
```
public QueueInfo getQueueInfo()
```
    If this contact was queued, this contains information about the queue.
    
    Returns:
    
    If this contact was queued, this contains information about the queue.
  - withQueueInfo
```
public Contact withQueueInfo(QueueInfo queueInfo)
```
    If this contact was queued, this contains information about the queue.
    
    Parameters:
    
    queueInfo - If this contact was queued, this contains information about the queue.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setAgentInfo
```
public void setAgentInfo(AgentInfo agentInfo)
```
    Information about the agent who accepted the contact.
    
    Parameters:
    
    agentInfo - Information about the agent who accepted the contact.
  - getAgentInfo
```
public AgentInfo getAgentInfo()
```
    Information about the agent who accepted the contact.
    
    Returns:
    
    Information about the agent who accepted the contact.
  - withAgentInfo
```
public Contact withAgentInfo(AgentInfo agentInfo)
```
    Information about the agent who accepted the contact.
    
    Parameters:
    
    agentInfo - Information about the agent who accepted the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setInitiationTimestamp
```
public void setInitiationTimestamp(Date initiationTimestamp)
```
    The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
    
    Parameters:
    
    initiationTimestamp - The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
  - getInitiationTimestamp
```
public Date getInitiationTimestamp()
```
    The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
    
    Returns:
    
    The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
  - withInitiationTimestamp
```
public Contact withInitiationTimestamp(Date initiationTimestamp)
```
    The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
    
    Parameters:
    
    initiationTimestamp - The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setDisconnectTimestamp
```
public void setDisconnectTimestamp(Date disconnectTimestamp)
```
    The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Parameters:
    
    disconnectTimestamp - The timestamp when the customer endpoint disconnected from Amazon Connect.
  - getDisconnectTimestamp
```
public Date getDisconnectTimestamp()
```
    The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Returns:
    
    The timestamp when the customer endpoint disconnected from Amazon Connect.
  - withDisconnectTimestamp
```
public Contact withDisconnectTimestamp(Date disconnectTimestamp)
```
    The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Parameters:
    
    disconnectTimestamp - The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setLastUpdateTimestamp
```
public void setLastUpdateTimestamp(Date lastUpdateTimestamp)
```
    The timestamp when contact was last updated.
    
    Parameters:
    
    lastUpdateTimestamp - The timestamp when contact was last updated.
  - getLastUpdateTimestamp
```
public Date getLastUpdateTimestamp()
```
    The timestamp when contact was last updated.
    
    Returns:
    
    The timestamp when contact was last updated.
  - withLastUpdateTimestamp
```
public Contact withLastUpdateTimestamp(Date lastUpdateTimestamp)
```
    The timestamp when contact was last updated.
    
    Parameters:
    
    lastUpdateTimestamp - The timestamp when contact was last updated.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setLastPausedTimestamp
```
public void setLastPausedTimestamp(Date lastPausedTimestamp)
```
    The timestamp when the contact was last paused.
    
    Parameters:
    
    lastPausedTimestamp - The timestamp when the contact was last paused.
  - getLastPausedTimestamp
```
public Date getLastPausedTimestamp()
```
    The timestamp when the contact was last paused.
    
    Returns:
    
    The timestamp when the contact was last paused.
  - withLastPausedTimestamp
```
public Contact withLastPausedTimestamp(Date lastPausedTimestamp)
```
    The timestamp when the contact was last paused.
    
    Parameters:
    
    lastPausedTimestamp - The timestamp when the contact was last paused.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setLastResumedTimestamp
```
public void setLastResumedTimestamp(Date lastResumedTimestamp)
```
    The timestamp when the contact was last resumed.
    
    Parameters:
    
    lastResumedTimestamp - The timestamp when the contact was last resumed.
  - getLastResumedTimestamp
```
public Date getLastResumedTimestamp()
```
    The timestamp when the contact was last resumed.
    
    Returns:
    
    The timestamp when the contact was last resumed.
  - withLastResumedTimestamp
```
public Contact withLastResumedTimestamp(Date lastResumedTimestamp)
```
    The timestamp when the contact was last resumed.
    
    Parameters:
    
    lastResumedTimestamp - The timestamp when the contact was last resumed.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setTotalPauseCount
```
public void setTotalPauseCount(Integer totalPauseCount)
```
    Total pause count for a contact.
    
    Parameters:
    
    totalPauseCount - Total pause count for a contact.
  - getTotalPauseCount
```
public Integer getTotalPauseCount()
```
    Total pause count for a contact.
    
    Returns:
    
    Total pause count for a contact.
  - withTotalPauseCount
```
public Contact withTotalPauseCount(Integer totalPauseCount)
```
    Total pause count for a contact.
    
    Parameters:
    
    totalPauseCount - Total pause count for a contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setTotalPauseDurationInSeconds
```
public void setTotalPauseDurationInSeconds(Integer totalPauseDurationInSeconds)
```
    Total pause duration for a contact in seconds.
    
    Parameters:
    
    totalPauseDurationInSeconds - Total pause duration for a contact in seconds.
  - getTotalPauseDurationInSeconds
```
public Integer getTotalPauseDurationInSeconds()
```
    Total pause duration for a contact in seconds.
    
    Returns:
    
    Total pause duration for a contact in seconds.
  - withTotalPauseDurationInSeconds
```
public Contact withTotalPauseDurationInSeconds(Integer totalPauseDurationInSeconds)
```
    Total pause duration for a contact in seconds.
    
    Parameters:
    
    totalPauseDurationInSeconds - Total pause duration for a contact in seconds.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setScheduledTimestamp
```
public void setScheduledTimestamp(Date scheduledTimestamp)
```
    The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Parameters:
    
    scheduledTimestamp - The timestamp, in Unix epoch time format, at which to start running the inbound flow.
  - getScheduledTimestamp
```
public Date getScheduledTimestamp()
```
    The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Returns:
    
    The timestamp, in Unix epoch time format, at which to start running the inbound flow.
  - withScheduledTimestamp
```
public Contact withScheduledTimestamp(Date scheduledTimestamp)
```
    The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Parameters:
    
    scheduledTimestamp - The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setRelatedContactId
```
public void setRelatedContactId(String relatedContactId)
```
    The contactId that is related to this contact.
    
    Parameters:
    
    relatedContactId - The contactId that is related to this contact.
  - getRelatedContactId
```
public String getRelatedContactId()
```
    The contactId that is related to this contact.
    
    Returns:
    
    The contactId that is related to this contact.
  - withRelatedContactId
```
public Contact withRelatedContactId(String relatedContactId)
```
    The contactId that is related to this contact.
    
    Parameters:
    
    relatedContactId - The contactId that is related to this contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setWisdomInfo
```
public void setWisdomInfo(WisdomInfo wisdomInfo)
```
    Information about Amazon Connect Wisdom.
    
    Parameters:
    
    wisdomInfo - Information about Amazon Connect Wisdom.
  - getWisdomInfo
```
public WisdomInfo getWisdomInfo()
```
    Information about Amazon Connect Wisdom.
    
    Returns:
    
    Information about Amazon Connect Wisdom.
  - withWisdomInfo
```
public Contact withWisdomInfo(WisdomInfo wisdomInfo)
```
    Information about Amazon Connect Wisdom.
    
    Parameters:
    
    wisdomInfo - Information about Amazon Connect Wisdom.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setQueueTimeAdjustmentSeconds
```
public void setQueueTimeAdjustmentSeconds(Integer queueTimeAdjustmentSeconds)
```
    An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
    
    Parameters:
    
    queueTimeAdjustmentSeconds - An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
  - getQueueTimeAdjustmentSeconds
```
public Integer getQueueTimeAdjustmentSeconds()
```
    An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
    
    Returns:
    
    An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
  - withQueueTimeAdjustmentSeconds
```
public Contact withQueueTimeAdjustmentSeconds(Integer queueTimeAdjustmentSeconds)
```
    An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
    
    Parameters:
    
    queueTimeAdjustmentSeconds - An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setQueuePriority
```
public void setQueuePriority(Long queuePriority)
```
    An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
    
    Parameters:
    
    queuePriority - An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
  - getQueuePriority
```
public Long getQueuePriority()
```
    An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
    
    Returns:
    
    An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
  - withQueuePriority
```
public Contact withQueuePriority(Long queuePriority)
```
    An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
    
    Parameters:
    
    queuePriority - An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - getTags
```
public Map<String,String> getTags()
```
    Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
    
    Returns:
    
    Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
  - setTags
```
public void setTags(Map<String,String> tags)
```
    Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
    
    Parameters:
    
    tags - Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
  - withTags
```
public Contact withTags(Map<String,String> tags)
```
    Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
    
    Parameters:
    
    tags - Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - addTagsEntry
```
public Contact addTagsEntry(String key,
                            String value)
```
    Add a single Tags entry
    
    See Also:
    
    withTags(java.util.Map<java.lang.String, java.lang.String>)
  - clearTagsEntries
```
public Contact clearTagsEntries()
```
    Removes all the entries added into Tags.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setConnectedToSystemTimestamp
```
public void setConnectedToSystemTimestamp(Date connectedToSystemTimestamp)
```
    The timestamp when customer endpoint connected to Amazon Connect.
    
    Parameters:
    
    connectedToSystemTimestamp - The timestamp when customer endpoint connected to Amazon Connect.
  - getConnectedToSystemTimestamp
```
public Date getConnectedToSystemTimestamp()
```
    The timestamp when customer endpoint connected to Amazon Connect.
    
    Returns:
    
    The timestamp when customer endpoint connected to Amazon Connect.
  - withConnectedToSystemTimestamp
```
public Contact withConnectedToSystemTimestamp(Date connectedToSystemTimestamp)
```
    The timestamp when customer endpoint connected to Amazon Connect.
    
    Parameters:
    
    connectedToSystemTimestamp - The timestamp when customer endpoint connected to Amazon Connect.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setRoutingCriteria
```
public void setRoutingCriteria(RoutingCriteria routingCriteria)
```
    Latest routing criteria on the contact.
    
    Parameters:
    
    routingCriteria - Latest routing criteria on the contact.
  - getRoutingCriteria
```
public RoutingCriteria getRoutingCriteria()
```
    Latest routing criteria on the contact.
    
    Returns:
    
    Latest routing criteria on the contact.
  - withRoutingCriteria
```
public Contact withRoutingCriteria(RoutingCriteria routingCriteria)
```
    Latest routing criteria on the contact.
    
    Parameters:
    
    routingCriteria - Latest routing criteria on the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setCustomer
```
public void setCustomer(Customer customer)
```
    Information about the Customer on the contact.
    
    Parameters:
    
    customer - Information about the Customer on the contact.
  - getCustomer
```
public Customer getCustomer()
```
    Information about the Customer on the contact.
    
    Returns:
    
    Information about the Customer on the contact.
  - withCustomer
```
public Contact withCustomer(Customer customer)
```
    Information about the Customer on the contact.
    
    Parameters:
    
    customer - Information about the Customer on the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setCampaign
```
public void setCampaign(Campaign campaign)
```
    Parameters:
    
    campaign -
  - getCampaign
```
public Campaign getCampaign()
```
    Returns:
  - withCampaign
```
public Contact withCampaign(Campaign campaign)
```
    Parameters:
    
    campaign -
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setAnsweringMachineDetectionStatus
```
public void setAnsweringMachineDetectionStatus(String answeringMachineDetectionStatus)
```
    Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
    
    Parameters:
    
    answeringMachineDetectionStatus - Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
    
    See Also:
    
    AnsweringMachineDetectionStatus
  - getAnsweringMachineDetectionStatus
```
public String getAnsweringMachineDetectionStatus()
```
    Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
    
    Returns:
    
    Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
    
    See Also:
    
    AnsweringMachineDetectionStatus
  - withAnsweringMachineDetectionStatus
```
public Contact withAnsweringMachineDetectionStatus(String answeringMachineDetectionStatus)
```
    Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
    
    Parameters:
    
    answeringMachineDetectionStatus - Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    AnsweringMachineDetectionStatus
  - withAnsweringMachineDetectionStatus
```
public Contact withAnsweringMachineDetectionStatus(AnsweringMachineDetectionStatus answeringMachineDetectionStatus)
```
    Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
    
    Parameters:
    
    answeringMachineDetectionStatus - Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    AnsweringMachineDetectionStatus
  - setCustomerVoiceActivity
```
public void setCustomerVoiceActivity(CustomerVoiceActivity customerVoiceActivity)
```
    Information about customer’s voice activity.
    
    Parameters:
    
    customerVoiceActivity - Information about customer’s voice activity.
  - getCustomerVoiceActivity
```
public CustomerVoiceActivity getCustomerVoiceActivity()
```
    Information about customer’s voice activity.
    
    Returns:
    
    Information about customer’s voice activity.
  - withCustomerVoiceActivity
```
public Contact withCustomerVoiceActivity(CustomerVoiceActivity customerVoiceActivity)
```
    Information about customer’s voice activity.
    
    Parameters:
    
    customerVoiceActivity - Information about customer’s voice activity.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setQualityMetrics
```
public void setQualityMetrics(QualityMetrics qualityMetrics)
```
    Information about the quality of the participant's media connection.
    
    Parameters:
    
    qualityMetrics - Information about the quality of the participant's media connection.
  - getQualityMetrics
```
public QualityMetrics getQualityMetrics()
```
    Information about the quality of the participant's media connection.
    
    Returns:
    
    Information about the quality of the participant's media connection.
  - withQualityMetrics
```
public Contact withQualityMetrics(QualityMetrics qualityMetrics)
```
    Information about the quality of the participant's media connection.
    
    Parameters:
    
    qualityMetrics - Information about the quality of the participant's media connection.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setDisconnectDetails
```
public void setDisconnectDetails(DisconnectDetails disconnectDetails)
```
    Information about the call disconnect experience.
    
    Parameters:
    
    disconnectDetails - Information about the call disconnect experience.
  - getDisconnectDetails
```
public DisconnectDetails getDisconnectDetails()
```
    Information about the call disconnect experience.
    
    Returns:
    
    Information about the call disconnect experience.
  - withDisconnectDetails
```
public Contact withDisconnectDetails(DisconnectDetails disconnectDetails)
```
    Information about the call disconnect experience.
    
    Parameters:
    
    disconnectDetails - Information about the call disconnect experience.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - getSegmentAttributes
```
public Map<String,SegmentAttributeValue> getSegmentAttributes()
```
    A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes and can be accessed in flows. Attribute keys can include only alphanumeric, -, and _ characters. This field can be used to show channel subtype. For example, connect:Guide or connect:SMS.
    
    Returns:
    
    A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes and can be accessed in flows. Attribute keys can include only alphanumeric, -, and _ characters. This field can be used to show channel subtype. For example, connect:Guide or connect:SMS.
  - setSegmentAttributes
```
public void setSegmentAttributes(Map<String,SegmentAttributeValue> segmentAttributes)
```
    A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes and can be accessed in flows. Attribute keys can include only alphanumeric, -, and _ characters. This field can be used to show channel subtype. For example, connect:Guide or connect:SMS.
    
    Parameters:
    
    segmentAttributes - A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes and can be accessed in flows. Attribute keys can include only alphanumeric, -, and _ characters. This field can be used to show channel subtype. For example, connect:Guide or connect:SMS.
  - withSegmentAttributes
```
public Contact withSegmentAttributes(Map<String,SegmentAttributeValue> segmentAttributes)
```
    A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes and can be accessed in flows. Attribute keys can include only alphanumeric, -, and _ characters. This field can be used to show channel subtype. For example, connect:Guide or connect:SMS.
    
    Parameters:
    
    segmentAttributes - A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes and can be accessed in flows. Attribute keys can include only alphanumeric, -, and _ characters. This field can be used to show channel subtype. For example, connect:Guide or connect:SMS.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - addSegmentAttributesEntry
```
public Contact addSegmentAttributesEntry(String key,
                                         SegmentAttributeValue value)
```
    Add a single SegmentAttributes entry
    
    See Also:
    
    withSegmentAttributes(java.util.Map<java.lang.String, com.amazonaws.services.connect.model.SegmentAttributeValue>)
  - clearSegmentAttributesEntries
```
public Contact clearSegmentAttributesEntries()
```
    Removes all the entries added into SegmentAttributes.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - toString
```
public String toString()
```
    Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
    
    Overrides:
    
    toString in class Object
    
    Returns:
    
    A string representation of this object.
    
    See Also:
    
    Object.toString()
  - equals
```
public boolean equals(Object obj)
```
    Overrides:
    
    equals in class Object
  - hashCode
```
public int hashCode()
```
    Overrides:
    
    hashCode in class Object
  - clone
```
public Contact clone()
```
    Overrides:
    
    clone in class Object
  - marshall
```
public void marshall(ProtocolMarshaller protocolMarshaller)
```
    Description copied from interface: StructuredPojo
    
    Marshalls this structured data using the given ProtocolMarshaller.
    
    Specified by:
    
    marshall in interface StructuredPojo
    
    Parameters:
    
    protocolMarshaller - Implementation of ProtocolMarshaller used to marshall this object's data.

AWS SDK for Java 1.x API Reference - 1.12.778

Class Contact

Constructor Summary

Method Summary

Methods inherited from class java.lang.Object

Constructor Detail

Contact

Method Detail

setArn

getArn

withArn

setId

getId

withId

setInitialContactId

getInitialContactId

withInitialContactId

setPreviousContactId

getPreviousContactId

withPreviousContactId

setInitiationMethod

getInitiationMethod

withInitiationMethod

withInitiationMethod

setName

getName

withName

setDescription

getDescription

withDescription

setChannel

getChannel

withChannel

withChannel

setQueueInfo

getQueueInfo

withQueueInfo

setAgentInfo

getAgentInfo

withAgentInfo

setInitiationTimestamp

getInitiationTimestamp

withInitiationTimestamp

setDisconnectTimestamp

getDisconnectTimestamp

withDisconnectTimestamp

setLastUpdateTimestamp

getLastUpdateTimestamp

withLastUpdateTimestamp

setLastPausedTimestamp

getLastPausedTimestamp

withLastPausedTimestamp

setLastResumedTimestamp

getLastResumedTimestamp

withLastResumedTimestamp

setTotalPauseCount

getTotalPauseCount

withTotalPauseCount

setTotalPauseDurationInSeconds

getTotalPauseDurationInSeconds

withTotalPauseDurationInSeconds

setScheduledTimestamp

getScheduledTimestamp

withScheduledTimestamp

setRelatedContactId

getRelatedContactId

withRelatedContactId

setWisdomInfo

getWisdomInfo

withWisdomInfo

setQueueTimeAdjustmentSeconds

getQueueTimeAdjustmentSeconds

withQueueTimeAdjustmentSeconds

setQueuePriority

getQueuePriority

withQueuePriority

getTags

setTags

withTags

addTagsEntry