ActionSummary |
Information about an action.
|
AgentContactReference |
Information about the contact
associated to the user.
|
AgentInfo |
Information about the agent who accepted the contact.
|
AgentStatus |
Contains information about an agent status.
|
AgentStatusReference |
Information about the agent's status.
|
AgentStatusSummary |
Summary information for an agent status.
|
AnswerMachineDetectionConfig |
Configuration of the answering machine detection.
|
AssignContactCategoryActionDefinition |
This action must be set if TriggerEventSource is one of the following values:
OnPostCallAnalysisAvailable | OnRealTimeCallAnalysisAvailable |
OnPostChatAnalysisAvailable .
|
AssociateApprovedOriginRequest |
|
AssociateApprovedOriginResult |
|
AssociateBotRequest |
|
AssociateBotResult |
|
AssociateDefaultVocabularyRequest |
|
AssociateDefaultVocabularyResult |
|
AssociateInstanceStorageConfigRequest |
|
AssociateInstanceStorageConfigResult |
|
AssociateLambdaFunctionRequest |
|
AssociateLambdaFunctionResult |
|
AssociateLexBotRequest |
|
AssociateLexBotResult |
|
AssociatePhoneNumberContactFlowRequest |
|
AssociatePhoneNumberContactFlowResult |
|
AssociateQueueQuickConnectsRequest |
|
AssociateQueueQuickConnectsResult |
|
AssociateRoutingProfileQueuesRequest |
|
AssociateRoutingProfileQueuesResult |
|
AssociateSecurityKeyRequest |
|
AssociateSecurityKeyResult |
|
AttachmentReference |
Information about a reference when the referenceType is ATTACHMENT .
|
Attribute |
A toggle for an individual feature at the instance level.
|
AvailableNumberSummary |
Information about available phone numbers.
|
ChatMessage |
A chat message.
|
ChatParticipantRoleConfig |
Configuration information for the chat participant role.
|
ChatStreamingConfiguration |
The streaming configuration, such as the Amazon SNS streaming endpoint.
|
ClaimedPhoneNumberSummary |
Information about a phone number that has been claimed to your Amazon Connect instance or traffic distribution group.
|
ClaimPhoneNumberRequest |
|
ClaimPhoneNumberResult |
|
Contact |
Contains information about a contact.
|
ContactFilter |
Filters user data based on the contact information that is associated to the users.
|
ContactFlow |
Contains information about a flow.
|
ContactFlowModule |
Contains information about a flow module.
|
ContactFlowModuleSummary |
Contains summary information about a flow.
|
ContactFlowSummary |
Contains summary information about a flow.
|
ControlPlaneTagFilter |
An object that can be used to specify Tag conditions inside the SearchFilter .
|
CreateAgentStatusRequest |
|
CreateAgentStatusResult |
|
CreateContactFlowModuleRequest |
|
CreateContactFlowModuleResult |
|
CreateContactFlowRequest |
|
CreateContactFlowResult |
|
CreateHoursOfOperationRequest |
|
CreateHoursOfOperationResult |
|
CreateInstanceRequest |
|
CreateInstanceResult |
|
CreateIntegrationAssociationRequest |
|
CreateIntegrationAssociationResult |
|
CreateQueueRequest |
|
CreateQueueResult |
|
CreateQuickConnectRequest |
|
CreateQuickConnectResult |
|
CreateRoutingProfileRequest |
|
CreateRoutingProfileResult |
|
CreateRuleRequest |
|
CreateRuleResult |
|
CreateSecurityProfileRequest |
|
CreateSecurityProfileResult |
|
CreateTaskTemplateRequest |
|
CreateTaskTemplateResult |
|
CreateTrafficDistributionGroupRequest |
|
CreateTrafficDistributionGroupResult |
|
CreateUseCaseRequest |
|
CreateUseCaseResult |
|
CreateUserHierarchyGroupRequest |
|
CreateUserHierarchyGroupResult |
|
CreateUserRequest |
|
CreateUserResult |
|
CreateVocabularyRequest |
|
CreateVocabularyResult |
|
Credentials |
Contains credentials to use for federation.
|
CurrentMetric |
Contains information about a real-time metric.
|
CurrentMetricData |
Contains the data for a real-time metric.
|
CurrentMetricResult |
Contains information about a set of real-time metrics.
|
CurrentMetricSortCriteria |
The way to sort the resulting response based on metrics.
|
DateReference |
Information about a reference when the referenceType is DATE .
|
DefaultVocabulary |
Contains information about a default vocabulary.
|
DeleteContactFlowModuleRequest |
|
DeleteContactFlowModuleResult |
|
DeleteContactFlowRequest |
|
DeleteContactFlowResult |
|
DeleteHoursOfOperationRequest |
|
DeleteHoursOfOperationResult |
|
DeleteInstanceRequest |
|
DeleteInstanceResult |
|
DeleteIntegrationAssociationRequest |
|
DeleteIntegrationAssociationResult |
|
DeleteQuickConnectRequest |
|
DeleteQuickConnectResult |
|
DeleteRuleRequest |
|
DeleteRuleResult |
|
DeleteSecurityProfileRequest |
|
DeleteSecurityProfileResult |
|
DeleteTaskTemplateRequest |
|
DeleteTaskTemplateResult |
|
DeleteTrafficDistributionGroupRequest |
|
DeleteTrafficDistributionGroupResult |
|
DeleteUseCaseRequest |
|
DeleteUseCaseResult |
|
DeleteUserHierarchyGroupRequest |
|
DeleteUserHierarchyGroupResult |
|
DeleteUserRequest |
|
DeleteUserResult |
|
DeleteVocabularyRequest |
|
DeleteVocabularyResult |
|
DescribeAgentStatusRequest |
|
DescribeAgentStatusResult |
|
DescribeContactFlowModuleRequest |
|
DescribeContactFlowModuleResult |
|
DescribeContactFlowRequest |
|
DescribeContactFlowResult |
|
DescribeContactRequest |
|
DescribeContactResult |
|
DescribeHoursOfOperationRequest |
|
DescribeHoursOfOperationResult |
|
DescribeInstanceAttributeRequest |
|
DescribeInstanceAttributeResult |
|
DescribeInstanceRequest |
|
DescribeInstanceResult |
|
DescribeInstanceStorageConfigRequest |
|
DescribeInstanceStorageConfigResult |
|
DescribePhoneNumberRequest |
|
DescribePhoneNumberResult |
|
DescribeQueueRequest |
|
DescribeQueueResult |
|
DescribeQuickConnectRequest |
|
DescribeQuickConnectResult |
|
DescribeRoutingProfileRequest |
|
DescribeRoutingProfileResult |
|
DescribeRuleRequest |
|
DescribeRuleResult |
|
DescribeSecurityProfileRequest |
|
DescribeSecurityProfileResult |
|
DescribeTrafficDistributionGroupRequest |
|
DescribeTrafficDistributionGroupResult |
|
DescribeUserHierarchyGroupRequest |
|
DescribeUserHierarchyGroupResult |
|
DescribeUserHierarchyStructureRequest |
|
DescribeUserHierarchyStructureResult |
|
DescribeUserRequest |
|
DescribeUserResult |
|
DescribeVocabularyRequest |
|
DescribeVocabularyResult |
|
Dimensions |
Contains information about the dimensions for a set of metrics.
|
DisassociateApprovedOriginRequest |
|
DisassociateApprovedOriginResult |
|
DisassociateBotRequest |
|
DisassociateBotResult |
|
DisassociateInstanceStorageConfigRequest |
|
DisassociateInstanceStorageConfigResult |
|
DisassociateLambdaFunctionRequest |
|
DisassociateLambdaFunctionResult |
|
DisassociateLexBotRequest |
|
DisassociateLexBotResult |
|
DisassociatePhoneNumberContactFlowRequest |
|
DisassociatePhoneNumberContactFlowResult |
|
DisassociateQueueQuickConnectsRequest |
|
DisassociateQueueQuickConnectsResult |
|
DisassociateRoutingProfileQueuesRequest |
|
DisassociateRoutingProfileQueuesResult |
|
DisassociateSecurityKeyRequest |
|
DisassociateSecurityKeyResult |
|
DismissUserContactRequest |
|
DismissUserContactResult |
|
Distribution |
Information about a traffic distribution.
|
EmailReference |
Information about a reference when the referenceType is EMAIL .
|
EncryptionConfig |
The encryption configuration.
|
EventBridgeActionDefinition |
The EventBridge action definition.
|
Filters |
Contains the filter to apply when retrieving metrics.
|
FilterV2 |
Contains the filter to apply when retrieving metrics with the GetMetricDataV2 API.
|
GetContactAttributesRequest |
|
GetContactAttributesResult |
|
GetCurrentMetricDataRequest |
|
GetCurrentMetricDataResult |
|
GetCurrentUserDataRequest |
|
GetCurrentUserDataResult |
|
GetFederationTokenRequest |
|
GetFederationTokenResult |
|
GetMetricDataRequest |
|
GetMetricDataResult |
|
GetMetricDataV2Request |
|
GetMetricDataV2Result |
|
GetTaskTemplateRequest |
|
GetTaskTemplateResult |
|
GetTrafficDistributionRequest |
|
GetTrafficDistributionResult |
|
HierarchyGroup |
Contains information about a hierarchy group.
|
HierarchyGroupCondition |
A leaf node condition which can be used to specify a hierarchy group condition.
|
HierarchyGroupSummary |
Contains summary information about a hierarchy group.
|
HierarchyGroupSummaryReference |
Information about the hierarchy group.
|
HierarchyLevel |
Contains information about a hierarchy level.
|
HierarchyLevelUpdate |
Contains information about the hierarchy level to update.
|
HierarchyPath |
Contains information about the levels of a hierarchy group.
|
HierarchyPathReference |
Information about the levels in the hierarchy group.
|
HierarchyStructure |
Contains information about a hierarchy structure.
|
HierarchyStructureUpdate |
Contains information about the level hierarchy to update.
|
HistoricalMetric |
Contains information about a historical metric.
|
HistoricalMetricData |
Contains the data for a historical metric.
|
HistoricalMetricResult |
Contains information about the historical metrics retrieved.
|
HoursOfOperation |
Information about of the hours of operation.
|
HoursOfOperationConfig |
Contains information about the hours of operation.
|
HoursOfOperationSummary |
Contains summary information about hours of operation for a contact center.
|
HoursOfOperationTimeSlice |
The start time or end time for an hours of operation.
|
Instance |
The Amazon Connect instance.
|
InstanceStatusReason |
Relevant details why the instance was not successfully created.
|
InstanceStorageConfig |
The storage configuration for the instance.
|
InstanceSummary |
Information about the instance.
|
IntegrationAssociationSummary |
Contains summary information about the associated AppIntegrations.
|
InvisibleFieldInfo |
A field that is invisible to an agent.
|
KinesisFirehoseConfig |
Configuration information of a Kinesis Data Firehose delivery stream.
|
KinesisStreamConfig |
Configuration information of a Kinesis data stream.
|
KinesisVideoStreamConfig |
Configuration information of a Kinesis video stream.
|
LexBot |
Configuration information of an Amazon Lex bot.
|
LexBotConfig |
Configuration information of an Amazon Lex or Amazon Lex V2 bot.
|
LexV2Bot |
Configuration information of an Amazon Lex V2 bot.
|
ListAgentStatusesRequest |
|
ListAgentStatusesResult |
|
ListApprovedOriginsRequest |
|
ListApprovedOriginsResult |
|
ListBotsRequest |
|
ListBotsResult |
|
ListContactFlowModulesRequest |
|
ListContactFlowModulesResult |
|
ListContactFlowsRequest |
|
ListContactFlowsResult |
|
ListContactReferencesRequest |
|
ListContactReferencesResult |
|
ListDefaultVocabulariesRequest |
|
ListDefaultVocabulariesResult |
|
ListHoursOfOperationsRequest |
|
ListHoursOfOperationsResult |
|
ListInstanceAttributesRequest |
|
ListInstanceAttributesResult |
|
ListInstancesRequest |
|
ListInstancesResult |
|
ListInstanceStorageConfigsRequest |
|
ListInstanceStorageConfigsResult |
|
ListIntegrationAssociationsRequest |
|
ListIntegrationAssociationsResult |
|
ListLambdaFunctionsRequest |
|
ListLambdaFunctionsResult |
|
ListLexBotsRequest |
|
ListLexBotsResult |
|
ListPhoneNumbersRequest |
|
ListPhoneNumbersResult |
|
ListPhoneNumbersSummary |
Information about phone numbers that have been claimed to your Amazon Connect instance or traffic distribution group.
|
ListPhoneNumbersV2Request |
|
ListPhoneNumbersV2Result |
|
ListPromptsRequest |
|
ListPromptsResult |
|
ListQueueQuickConnectsRequest |
|
ListQueueQuickConnectsResult |
|
ListQueuesRequest |
|
ListQueuesResult |
|
ListQuickConnectsRequest |
|
ListQuickConnectsResult |
|
ListRoutingProfileQueuesRequest |
|
ListRoutingProfileQueuesResult |
|
ListRoutingProfilesRequest |
|
ListRoutingProfilesResult |
|
ListRulesRequest |
|
ListRulesResult |
|
ListSecurityKeysRequest |
|
ListSecurityKeysResult |
|
ListSecurityProfilePermissionsRequest |
|
ListSecurityProfilePermissionsResult |
|
ListSecurityProfilesRequest |
|
ListSecurityProfilesResult |
|
ListTagsForResourceRequest |
|
ListTagsForResourceResult |
|
ListTaskTemplatesRequest |
|
ListTaskTemplatesResult |
|
ListTrafficDistributionGroupsRequest |
|
ListTrafficDistributionGroupsResult |
|
ListUseCasesRequest |
Provides summary information about the use cases for the specified integration association.
|
ListUseCasesResult |
|
ListUserHierarchyGroupsRequest |
|
ListUserHierarchyGroupsResult |
|
ListUsersRequest |
|
ListUsersResult |
|
MediaConcurrency |
Contains information about which channels are supported, and how many contacts an agent can have on a channel
simultaneously.
|
MetricDataV2 |
Contains the name, thresholds, and metric filters.
|
MetricFilterV2 |
Contains information about the filter used when retrieving metrics.
|
MetricResultV2 |
Contains information about the metric results.
|
MetricV2 |
Contains information about the metric.
|
MonitorContactRequest |
|
MonitorContactResult |
|
NotificationRecipientType |
The type of notification recipient.
|
NumberReference |
Information about a reference when the referenceType is NUMBER .
|
OutboundCallerConfig |
The outbound caller ID name, number, and outbound whisper flow.
|
ParticipantDetails |
The customer's details.
|
ParticipantTimerConfiguration |
Configuration information for the timer.
|
ParticipantTimerValue |
The value of the timer.
|
PersistentChat |
Enable persistent chats.
|
PhoneNumberQuickConnectConfig |
Contains information about a phone number for a quick connect.
|
PhoneNumberStatus |
The status of the phone number.
|
PhoneNumberSummary |
Contains summary information about a phone number for a contact center.
|
ProblemDetail |
Information about a problem detail.
|
PromptSummary |
Contains information about the prompt.
|
PropertyValidationExceptionProperty |
Contains information about why a property is not valid.
|
PutUserStatusRequest |
|
PutUserStatusResult |
|
Queue |
Contains information about a queue.
|
QueueInfo |
If this contact was queued, this contains information about the queue.
|
QueueQuickConnectConfig |
Contains information about a queue for a quick connect.
|
QueueReference |
Contains information about a queue resource for which metrics are returned.
|
QueueSearchCriteria |
The search criteria to be used to return queues.
|
QueueSearchFilter |
Filters to be applied to search results.
|
QueueSummary |
Contains summary information about a queue.
|
QuickConnect |
Contains information about a quick connect.
|
QuickConnectConfig |
Contains configuration settings for a quick connect.
|
QuickConnectSummary |
Contains summary information about a quick connect.
|
ReadOnlyFieldInfo |
Indicates a field that is read-only to an agent.
|
Reference |
Well-formed data on a contact, used by agents to complete a contact request.
|
ReferenceSummary |
Contains summary information about a reference.
|
ReleasePhoneNumberRequest |
|
ReleasePhoneNumberResult |
|
ReplicateInstanceRequest |
|
ReplicateInstanceResult |
|
RequiredFieldInfo |
Information about a required field.
|
ResumeContactRecordingRequest |
|
ResumeContactRecordingResult |
|
RoutingProfile |
Contains information about a routing profile.
|
RoutingProfileQueueConfig |
Contains information about the queue and channel for which priority and delay can be set.
|
RoutingProfileQueueConfigSummary |
Contains summary information about a routing profile queue.
|
RoutingProfileQueueReference |
Contains the channel and queue identifier for a routing profile.
|
RoutingProfileReference |
Information about the routing profile assigned to the user.
|
RoutingProfileSearchCriteria |
The search criteria to be used to return routing profiles.
|
RoutingProfileSearchFilter |
Filters to be applied to search results.
|
RoutingProfileSummary |
Contains summary information about a routing profile.
|
Rule |
Information about a rule.
|
RuleAction |
Information about the action to be performed when a rule is triggered.
|
RuleSummary |
A list of ActionTypes associated with a rule.
|
RuleTriggerEventSource |
The name of the event source.
|
S3Config |
Information about the Amazon Simple Storage Service (Amazon S3) storage type.
|
SearchAvailablePhoneNumbersRequest |
|
SearchAvailablePhoneNumbersResult |
|
SearchQueuesRequest |
|
SearchQueuesResult |
|
SearchRoutingProfilesRequest |
|
SearchRoutingProfilesResult |
|
SearchSecurityProfilesRequest |
|
SearchSecurityProfilesResult |
|
SearchUsersRequest |
|
SearchUsersResult |
|
SearchVocabulariesRequest |
|
SearchVocabulariesResult |
|
SecurityKey |
Configuration information of the security key.
|
SecurityProfile |
Contains information about a security profile.
|
SecurityProfileSearchCriteria |
The search criteria to be used to return security profiles.
|
SecurityProfileSearchSummary |
Information about the returned security profiles.
|
SecurityProfilesSearchFilter |
Filters to be applied to search results.
|
SecurityProfileSummary |
Contains information about a security profile.
|
SendNotificationActionDefinition |
Information about the send notification action.
|
StartChatContactRequest |
|
StartChatContactResult |
|
StartContactRecordingRequest |
|
StartContactRecordingResult |
|
StartContactStreamingRequest |
|
StartContactStreamingResult |
|
StartOutboundVoiceContactRequest |
|
StartOutboundVoiceContactResult |
|
StartTaskContactRequest |
|
StartTaskContactResult |
|
StopContactRecordingRequest |
|
StopContactRecordingResult |
|
StopContactRequest |
|
StopContactResult |
|
StopContactStreamingRequest |
|
StopContactStreamingResult |
|
StringCondition |
A leaf node condition which can be used to specify a string condition.
|
StringReference |
Information about a reference when the referenceType is STRING .
|
SuspendContactRecordingRequest |
|
SuspendContactRecordingResult |
|
TagCondition |
A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123 .
|
TagResourceRequest |
|
TagResourceResult |
|
TaskActionDefinition |
Information about the task action.
|
TaskTemplateConstraints |
Describes constraints that apply to the template fields.
|
TaskTemplateDefaultFieldValue |
Describes a default field and its corresponding value.
|
TaskTemplateDefaults |
Describes default values for fields on a template.
|
TaskTemplateField |
Describes a single task template field.
|
TaskTemplateFieldIdentifier |
The identifier of the task template field.
|
TaskTemplateMetadata |
Contains summary information about the task template.
|
TelephonyConfig |
The distribution of traffic between the instance and its replicas.
|
Threshold |
Contains information about the threshold for service level metrics.
|
ThresholdV2 |
Contains information about the threshold for service level metrics.
|
TrafficDistributionGroup |
Information about a traffic distribution group.
|
TrafficDistributionGroupSummary |
Information about traffic distribution groups.
|
TransferContactRequest |
|
TransferContactResult |
|
UntagResourceRequest |
|
UntagResourceResult |
|
UpdateAgentStatusRequest |
|
UpdateAgentStatusResult |
|
UpdateContactAttributesRequest |
|
UpdateContactAttributesResult |
|
UpdateContactFlowContentRequest |
|
UpdateContactFlowContentResult |
|
UpdateContactFlowMetadataRequest |
|
UpdateContactFlowMetadataResult |
|
UpdateContactFlowModuleContentRequest |
|
UpdateContactFlowModuleContentResult |
|
UpdateContactFlowModuleMetadataRequest |
|
UpdateContactFlowModuleMetadataResult |
|
UpdateContactFlowNameRequest |
|
UpdateContactFlowNameResult |
|
UpdateContactRequest |
|
UpdateContactResult |
|
UpdateContactScheduleRequest |
|
UpdateContactScheduleResult |
|
UpdateHoursOfOperationRequest |
|
UpdateHoursOfOperationResult |
|
UpdateInstanceAttributeRequest |
|
UpdateInstanceAttributeResult |
|
UpdateInstanceStorageConfigRequest |
|
UpdateInstanceStorageConfigResult |
|
UpdateParticipantRoleConfigChannelInfo |
Configuration information for the chat participant role.
|
UpdateParticipantRoleConfigRequest |
|
UpdateParticipantRoleConfigResult |
|
UpdatePhoneNumberRequest |
|
UpdatePhoneNumberResult |
|
UpdateQueueHoursOfOperationRequest |
|
UpdateQueueHoursOfOperationResult |
|
UpdateQueueMaxContactsRequest |
|
UpdateQueueMaxContactsResult |
|
UpdateQueueNameRequest |
|
UpdateQueueNameResult |
|
UpdateQueueOutboundCallerConfigRequest |
|
UpdateQueueOutboundCallerConfigResult |
|
UpdateQueueStatusRequest |
|
UpdateQueueStatusResult |
|
UpdateQuickConnectConfigRequest |
|
UpdateQuickConnectConfigResult |
|
UpdateQuickConnectNameRequest |
|
UpdateQuickConnectNameResult |
|
UpdateRoutingProfileConcurrencyRequest |
|
UpdateRoutingProfileConcurrencyResult |
|
UpdateRoutingProfileDefaultOutboundQueueRequest |
|
UpdateRoutingProfileDefaultOutboundQueueResult |
|
UpdateRoutingProfileNameRequest |
|
UpdateRoutingProfileNameResult |
|
UpdateRoutingProfileQueuesRequest |
|
UpdateRoutingProfileQueuesResult |
|
UpdateRuleRequest |
|
UpdateRuleResult |
|
UpdateSecurityProfileRequest |
|
UpdateSecurityProfileResult |
|
UpdateTaskTemplateRequest |
|
UpdateTaskTemplateResult |
|
UpdateTrafficDistributionRequest |
|
UpdateTrafficDistributionResult |
|
UpdateUserHierarchyGroupNameRequest |
|
UpdateUserHierarchyGroupNameResult |
|
UpdateUserHierarchyRequest |
|
UpdateUserHierarchyResult |
|
UpdateUserHierarchyStructureRequest |
|
UpdateUserHierarchyStructureResult |
|
UpdateUserIdentityInfoRequest |
|
UpdateUserIdentityInfoResult |
|
UpdateUserPhoneConfigRequest |
|
UpdateUserPhoneConfigResult |
|
UpdateUserRoutingProfileRequest |
|
UpdateUserRoutingProfileResult |
|
UpdateUserSecurityProfilesRequest |
|
UpdateUserSecurityProfilesResult |
|
UrlReference |
The URL reference.
|
UseCase |
Contains the use case.
|
User |
Contains information about a user account for an Amazon Connect instance.
|
UserData |
Data for a user.
|
UserDataFilters |
A filter for the user data.
|
UserIdentityInfo |
Contains information about the identity of a user.
|
UserIdentityInfoLite |
The user's first name and last name.
|
UserPhoneConfig |
Contains information about the phone configuration settings for a user.
|
UserQuickConnectConfig |
Contains information about the quick connect configuration settings for a user.
|
UserReference |
Information about the user.
|
UserSearchCriteria |
The search criteria to be used to return users.
|
UserSearchFilter |
Filters to be applied to search results.
|
UserSearchSummary |
Information about the returned users.
|
UserSummary |
Contains summary information about a user.
|
Vocabulary |
Contains information about a custom vocabulary.
|
VocabularySummary |
Contains summary information about the custom vocabulary.
|
VoiceRecordingConfiguration |
Contains information about the recording configuration settings.
|
WisdomInfo |
Information about Amazon Connect Wisdom.
|