@Generated(value="com.amazonaws:aws-java-sdk-code-generator") public class ContactSearchSummary extends Object implements Serializable, Cloneable, StructuredPojo
Information of returned contact.
Constructor and Description |
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ContactSearchSummary() |
Modifier and Type | Method and Description |
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ContactSearchSummary |
clone() |
boolean |
equals(Object obj) |
ContactSearchSummaryAgentInfo |
getAgentInfo()
Information about the agent who accepted the contact.
|
String |
getArn()
The Amazon Resource Name (ARN) of the contact.
|
String |
getChannel()
How the contact reached your contact center.
|
Date |
getDisconnectTimestamp()
The timestamp when the customer endpoint disconnected from Amazon Connect.
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String |
getId()
The identifier of the contact summary.
|
String |
getInitialContactId()
If this contact is related to other contacts, this is the ID of the initial contact.
|
String |
getInitiationMethod()
Indicates how the contact was initiated.
|
Date |
getInitiationTimestamp()
The date and time this contact was initiated, in UTC time.
|
String |
getPreviousContactId()
If this contact is not the first contact, this is the ID of the previous contact.
|
ContactSearchSummaryQueueInfo |
getQueueInfo()
If this contact was queued, this contains information about the queue.
|
Date |
getScheduledTimestamp()
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
|
int |
hashCode() |
void |
marshall(ProtocolMarshaller protocolMarshaller)
Marshalls this structured data using the given
ProtocolMarshaller . |
void |
setAgentInfo(ContactSearchSummaryAgentInfo agentInfo)
Information about the agent who accepted the contact.
|
void |
setArn(String arn)
The Amazon Resource Name (ARN) of the contact.
|
void |
setChannel(String channel)
How the contact reached your contact center.
|
void |
setDisconnectTimestamp(Date disconnectTimestamp)
The timestamp when the customer endpoint disconnected from Amazon Connect.
|
void |
setId(String id)
The identifier of the contact summary.
|
void |
setInitialContactId(String initialContactId)
If this contact is related to other contacts, this is the ID of the initial contact.
|
void |
setInitiationMethod(String initiationMethod)
Indicates how the contact was initiated.
|
void |
setInitiationTimestamp(Date initiationTimestamp)
The date and time this contact was initiated, in UTC time.
|
void |
setPreviousContactId(String previousContactId)
If this contact is not the first contact, this is the ID of the previous contact.
|
void |
setQueueInfo(ContactSearchSummaryQueueInfo queueInfo)
If this contact was queued, this contains information about the queue.
|
void |
setScheduledTimestamp(Date scheduledTimestamp)
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
|
String |
toString()
Returns a string representation of this object.
|
ContactSearchSummary |
withAgentInfo(ContactSearchSummaryAgentInfo agentInfo)
Information about the agent who accepted the contact.
|
ContactSearchSummary |
withArn(String arn)
The Amazon Resource Name (ARN) of the contact.
|
ContactSearchSummary |
withChannel(Channel channel)
How the contact reached your contact center.
|
ContactSearchSummary |
withChannel(String channel)
How the contact reached your contact center.
|
ContactSearchSummary |
withDisconnectTimestamp(Date disconnectTimestamp)
The timestamp when the customer endpoint disconnected from Amazon Connect.
|
ContactSearchSummary |
withId(String id)
The identifier of the contact summary.
|
ContactSearchSummary |
withInitialContactId(String initialContactId)
If this contact is related to other contacts, this is the ID of the initial contact.
|
ContactSearchSummary |
withInitiationMethod(ContactInitiationMethod initiationMethod)
Indicates how the contact was initiated.
|
ContactSearchSummary |
withInitiationMethod(String initiationMethod)
Indicates how the contact was initiated.
|
ContactSearchSummary |
withInitiationTimestamp(Date initiationTimestamp)
The date and time this contact was initiated, in UTC time.
|
ContactSearchSummary |
withPreviousContactId(String previousContactId)
If this contact is not the first contact, this is the ID of the previous contact.
|
ContactSearchSummary |
withQueueInfo(ContactSearchSummaryQueueInfo queueInfo)
If this contact was queued, this contains information about the queue.
|
ContactSearchSummary |
withScheduledTimestamp(Date scheduledTimestamp)
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
|
public void setArn(String arn)
The Amazon Resource Name (ARN) of the contact.
arn
- The Amazon Resource Name (ARN) of the contact.public String getArn()
The Amazon Resource Name (ARN) of the contact.
public ContactSearchSummary withArn(String arn)
The Amazon Resource Name (ARN) of the contact.
arn
- The Amazon Resource Name (ARN) of the contact.public void setId(String id)
The identifier of the contact summary.
id
- The identifier of the contact summary.public String getId()
The identifier of the contact summary.
public ContactSearchSummary withId(String id)
The identifier of the contact summary.
id
- The identifier of the contact summary.public void setInitialContactId(String initialContactId)
If this contact is related to other contacts, this is the ID of the initial contact.
initialContactId
- If this contact is related to other contacts, this is the ID of the initial contact.public String getInitialContactId()
If this contact is related to other contacts, this is the ID of the initial contact.
public ContactSearchSummary withInitialContactId(String initialContactId)
If this contact is related to other contacts, this is the ID of the initial contact.
initialContactId
- If this contact is related to other contacts, this is the ID of the initial contact.public void setPreviousContactId(String previousContactId)
If this contact is not the first contact, this is the ID of the previous contact.
previousContactId
- If this contact is not the first contact, this is the ID of the previous contact.public String getPreviousContactId()
If this contact is not the first contact, this is the ID of the previous contact.
public ContactSearchSummary withPreviousContactId(String previousContactId)
If this contact is not the first contact, this is the ID of the previous contact.
previousContactId
- If this contact is not the first contact, this is the ID of the previous contact.public void setInitiationMethod(String initiationMethod)
Indicates how the contact was initiated.
initiationMethod
- Indicates how the contact was initiated.ContactInitiationMethod
public String getInitiationMethod()
Indicates how the contact was initiated.
ContactInitiationMethod
public ContactSearchSummary withInitiationMethod(String initiationMethod)
Indicates how the contact was initiated.
initiationMethod
- Indicates how the contact was initiated.ContactInitiationMethod
public ContactSearchSummary withInitiationMethod(ContactInitiationMethod initiationMethod)
Indicates how the contact was initiated.
initiationMethod
- Indicates how the contact was initiated.ContactInitiationMethod
public void setChannel(String channel)
How the contact reached your contact center.
channel
- How the contact reached your contact center.Channel
public String getChannel()
How the contact reached your contact center.
Channel
public ContactSearchSummary withChannel(String channel)
How the contact reached your contact center.
channel
- How the contact reached your contact center.Channel
public ContactSearchSummary withChannel(Channel channel)
How the contact reached your contact center.
channel
- How the contact reached your contact center.Channel
public void setQueueInfo(ContactSearchSummaryQueueInfo queueInfo)
If this contact was queued, this contains information about the queue.
queueInfo
- If this contact was queued, this contains information about the queue.public ContactSearchSummaryQueueInfo getQueueInfo()
If this contact was queued, this contains information about the queue.
public ContactSearchSummary withQueueInfo(ContactSearchSummaryQueueInfo queueInfo)
If this contact was queued, this contains information about the queue.
queueInfo
- If this contact was queued, this contains information about the queue.public void setAgentInfo(ContactSearchSummaryAgentInfo agentInfo)
Information about the agent who accepted the contact.
agentInfo
- Information about the agent who accepted the contact.public ContactSearchSummaryAgentInfo getAgentInfo()
Information about the agent who accepted the contact.
public ContactSearchSummary withAgentInfo(ContactSearchSummaryAgentInfo agentInfo)
Information about the agent who accepted the contact.
agentInfo
- Information about the agent who accepted the contact.public void setInitiationTimestamp(Date initiationTimestamp)
The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the contact
arrived. For OUTBOUND
, this is when the agent began dialing. For CALLBACK
, this is when
the callback contact was created. For TRANSFER
and QUEUE_TRANSFER
, this is when the
transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND
, this is
when the agent started dialing the external participant. For MONITOR
, this is when the supervisor
started listening to a contact.
initiationTimestamp
- The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the
contact arrived. For OUTBOUND
, this is when the agent began dialing. For
CALLBACK
, this is when the callback contact was created. For TRANSFER
and
QUEUE_TRANSFER
, this is when the transfer was initiated. For API, this is when the request
arrived. For EXTERNAL_OUTBOUND
, this is when the agent started dialing the external
participant. For MONITOR
, this is when the supervisor started listening to a contact.public Date getInitiationTimestamp()
The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the contact
arrived. For OUTBOUND
, this is when the agent began dialing. For CALLBACK
, this is when
the callback contact was created. For TRANSFER
and QUEUE_TRANSFER
, this is when the
transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND
, this is
when the agent started dialing the external participant. For MONITOR
, this is when the supervisor
started listening to a contact.
INBOUND
, this is when the
contact arrived. For OUTBOUND
, this is when the agent began dialing. For
CALLBACK
, this is when the callback contact was created. For TRANSFER
and
QUEUE_TRANSFER
, this is when the transfer was initiated. For API, this is when the request
arrived. For EXTERNAL_OUTBOUND
, this is when the agent started dialing the external
participant. For MONITOR
, this is when the supervisor started listening to a contact.public ContactSearchSummary withInitiationTimestamp(Date initiationTimestamp)
The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the contact
arrived. For OUTBOUND
, this is when the agent began dialing. For CALLBACK
, this is when
the callback contact was created. For TRANSFER
and QUEUE_TRANSFER
, this is when the
transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND
, this is
when the agent started dialing the external participant. For MONITOR
, this is when the supervisor
started listening to a contact.
initiationTimestamp
- The date and time this contact was initiated, in UTC time. For INBOUND
, this is when the
contact arrived. For OUTBOUND
, this is when the agent began dialing. For
CALLBACK
, this is when the callback contact was created. For TRANSFER
and
QUEUE_TRANSFER
, this is when the transfer was initiated. For API, this is when the request
arrived. For EXTERNAL_OUTBOUND
, this is when the agent started dialing the external
participant. For MONITOR
, this is when the supervisor started listening to a contact.public void setDisconnectTimestamp(Date disconnectTimestamp)
The timestamp when the customer endpoint disconnected from Amazon Connect.
disconnectTimestamp
- The timestamp when the customer endpoint disconnected from Amazon Connect.public Date getDisconnectTimestamp()
The timestamp when the customer endpoint disconnected from Amazon Connect.
public ContactSearchSummary withDisconnectTimestamp(Date disconnectTimestamp)
The timestamp when the customer endpoint disconnected from Amazon Connect.
disconnectTimestamp
- The timestamp when the customer endpoint disconnected from Amazon Connect.public void setScheduledTimestamp(Date scheduledTimestamp)
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
scheduledTimestamp
- The timestamp, in Unix epoch time format, at which to start running the inbound flow.public Date getScheduledTimestamp()
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
public ContactSearchSummary withScheduledTimestamp(Date scheduledTimestamp)
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
scheduledTimestamp
- The timestamp, in Unix epoch time format, at which to start running the inbound flow.public String toString()
toString
in class Object
Object.toString()
public ContactSearchSummary clone()
public void marshall(ProtocolMarshaller protocolMarshaller)
StructuredPojo
ProtocolMarshaller
.marshall
in interface StructuredPojo
protocolMarshaller
- Implementation of ProtocolMarshaller
used to marshall this object's data.