Evaluation actions

The following API actions are available for evaluations:

• ActivateEvaluationForm

• CreateEvaluationForm

• DeactivateEvaluationForm

• DeleteContactEvaluation

• DescribeContactEvaluation

• DeleteEvaluationForm

• DescribeEvaluationForm

• ListContactEvaluations

• ListEvaluationForms

• ListEvaluationFormVersions

• StartContactEvaluation

• SubmitContactEvaluation

• UpdateContactEvaluation

• UpdateEvaluationForm

To create a CloudFormation template for evaluation forms, see the following topic:

• AWS::Connect::EvaluationForm resource in the AWS CloudFormation User Guide

For more information about evaluations, see Evaluate agent performance in the Amazon Connect Administrator Guide.