Closing an AWS account - AWS Organizations

Closing an AWS account

This topic applies to only AWS accounts that are managed by the AWS Organizations service

If you are looking for instructions to close your Amazon.com shopping account, see https://www.amazon.com/gp/help/customer/display.html?nodeId=GDK92DNLSGWTV6MP.

If you no longer need a member account in your organization, and want to ensure that no one can accrue charges for it, you can close the account.

Before closing your account, back up any applications and data that you want to retain. All resources and data that were stored in the account are lost and cannot be recovered. For more information, see the KB article "How do I close my Amazon Web Services account?"

Immediately, the account can no longer be used for any AWS activity other than signing in as the root user to view past bills or to contact AWS Support. For more information, see Contacting Customer Support About Your Bill.

Important
  • Accounts that are closed for 90 days or more are no longer eligible for reinstatement. At this point, any resources that were in the account can’t be recovered.

  • Closed accounts are visible in your organization with the "suspended" state. After an account has been deleted for 90 days, it's no longer visible in your organization.

You can close an account only by using the Billing and Cost Management console, not by using the AWS Organizations console or its tools.

To close a management account (formerly known as the "master account"), first delete the organization, and then close it using the steps in the following procedure.

To close an AWS account (console)

Recommended: Before closing your account, back up any applications and data that you want to retain. AWS can't recover or restore your account resources and data after your account is closed.

  1. Sign in as the root user of the account that you want to close, using the email address and password that are associated with the account. If you sign in as an IAM user or role, you can't close an account.

    Note

    By default, member accounts that you create with AWS Organizations don't have a password that's associated with the account's root user. To sign in, you must request a password for the root user. For more information, see Accessing a member account as the root user.

  2. Open the Billing and Cost Management console at https://console.aws.amazon.com/billing/home#/.

  3. On the navigation bar in the upper-right corner, choose your account name (or alias) and then choose My Account.

  4. On the Account Settings page, scroll to the end of the page to the Close Account section. Read and ensure that you understand the text next to the check box.

  5. Select the check box to confirm your understanding of the terms and then choose Close Account.

  6. In the confirmation box, choose Close Account.

After you close an AWS account, you can no longer use it to access AWS services or resources. For the 90 days after you close your account (the "Post-Closure Period"), you will be able to log in to view past bills and access AWS Support. You can contact AWS Support within the Post-Closure Period to reopen the account. For more information, see How do I reopen my closed AWS account? in the Knowledge Center.

Note

For security reasons, AWS never reuses an AWS account ID number after the account is closed. As a result of this security measure, if you happen to leave an ID for a closed account in an IAM policy, an unknown account with the same ID won't have access to your resources. However, we recommend that you remove references to closed accounts, in accordance with the security best practice of granting the least privilege needed to get the job done.