AWS Tools for Windows PowerShell
Command Reference

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Synopsis

Calls the Amazon Connect Service UpdateContactAttributes API operation.

Syntax

Update-CONNContactAttribute
-InitialContactId <String>
-Attribute <Hashtable>
-InstanceId <String>
-Select <String>
-PassThru <SwitchParameter>
-Force <SwitchParameter>
-ClientConfig <AmazonConnectConfig>

Description

Creates or updates user-defined contact attributes associated with the specified contact. You can create or update user-defined attributes for both ongoing and completed contacts. For example, while the call is active, you can update the customer's name or the reason the customer called. You can add notes about steps that the agent took during the call that display to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or to identify abusive callers. Contact attributes are available in Amazon Connect for 24 months, and are then deleted. For information about contact record retention and the maximum size of the contact record attributes section, see Feature specifications in the Amazon Connect Administrator Guide.

Parameters

-Attribute <Hashtable>
The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact attributes.You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:
  • Remove unnecessary attributes by setting their values to empty.
  • If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see Flow block: Set contact attributes in the Amazon Connect Administrator Guide.
Required?True
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesAttributes
-ClientConfig <AmazonConnectConfig>
Amazon.PowerShell.Cmdlets.CONN.AmazonConnectClientCmdlet.ClientConfig
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-Force <SwitchParameter>
This parameter overrides confirmation prompts to force the cmdlet to continue its operation. This parameter should always be used with caution.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-InitialContactId <String>
The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
Required?True
Position?1
Accept pipeline input?True (ByValue, ByPropertyName)
-InstanceId <String>
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
Required?True
Position?Named
Accept pipeline input?True (ByPropertyName)
-PassThru <SwitchParameter>
Changes the cmdlet behavior to return the value passed to the InitialContactId parameter. The -PassThru parameter is deprecated, use -Select '^InitialContactId' instead. This parameter will be removed in a future version.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-Select <String>
Use the -Select parameter to control the cmdlet output. The cmdlet doesn't have a return value by default. Specifying -Select '*' will result in the cmdlet returning the whole service response (Amazon.Connect.Model.UpdateContactAttributesResponse). Specifying -Select '^ParameterName' will result in the cmdlet returning the selected cmdlet parameter value.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)

Common Credential and Region Parameters

-AccessKey <String>
The AWS access key for the user account. This can be a temporary access key if the corresponding session token is supplied to the -SessionToken parameter.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesAK
-Credential <AWSCredentials>
An AWSCredentials object instance containing access and secret key information, and optionally a token for session-based credentials.
Required?False
Position?Named
Accept pipeline input?True (ByValue, ByPropertyName)
-EndpointUrl <String>
The endpoint to make the call against.Note: This parameter is primarily for internal AWS use and is not required/should not be specified for normal usage. The cmdlets normally determine which endpoint to call based on the region specified to the -Region parameter or set as default in the shell (via Set-DefaultAWSRegion). Only specify this parameter if you must direct the call to a specific custom endpoint.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
-NetworkCredential <PSCredential>
Used with SAML-based authentication when ProfileName references a SAML role profile. Contains the network credentials to be supplied during authentication with the configured identity provider's endpoint. This parameter is not required if the user's default network identity can or should be used during authentication.
Required?False
Position?Named
Accept pipeline input?True (ByValue, ByPropertyName)
-ProfileLocation <String>
Used to specify the name and location of the ini-format credential file (shared with the AWS CLI and other AWS SDKs)If this optional parameter is omitted this cmdlet will search the encrypted credential file used by the AWS SDK for .NET and AWS Toolkit for Visual Studio first. If the profile is not found then the cmdlet will search in the ini-format credential file at the default location: (user's home directory)\.aws\credentials.If this parameter is specified then this cmdlet will only search the ini-format credential file at the location given.As the current folder can vary in a shell or during script execution it is advised that you use specify a fully qualified path instead of a relative path.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesAWSProfilesLocation, ProfilesLocation
-ProfileName <String>
The user-defined name of an AWS credentials or SAML-based role profile containing credential information. The profile is expected to be found in the secure credential file shared with the AWS SDK for .NET and AWS Toolkit for Visual Studio. You can also specify the name of a profile stored in the .ini-format credential file used with the AWS CLI and other AWS SDKs.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesStoredCredentials, AWSProfileName
-Region <Object>
The system name of an AWS region or an AWSRegion instance. This governs the endpoint that will be used when calling service operations. Note that the AWS resources referenced in a call are usually region-specific.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesRegionToCall
-SecretKey <String>
The AWS secret key for the user account. This can be a temporary secret key if the corresponding session token is supplied to the -SessionToken parameter.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesSK, SecretAccessKey
-SessionToken <String>
The session token if the access and secret keys are temporary session-based credentials.
Required?False
Position?Named
Accept pipeline input?True (ByPropertyName)
AliasesST

Outputs

None or Amazon.Connect.Model.UpdateContactAttributesResponse
This cmdlet does not generate any output.The service response (type Amazon.Connect.Model.UpdateContactAttributesResponse) can be referenced from properties attached to the cmdlet entry in the $AWSHistory stack.
Administrator Guide
User Guide
Service API Reference
AWS Tools for PowerShell User Guide

Supported Version

AWS Tools for PowerShell: 2.x.y.z