Class: Aws::ConnectCases::Client
- Inherits:
-
Seahorse::Client::Base
- Object
- Seahorse::Client::Base
- Aws::ConnectCases::Client
- Includes:
- Aws::ClientStubs
- Defined in:
- gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb
Overview
An API client for ConnectCases. To construct a client, you need to configure a :region
and :credentials
.
client = Aws::ConnectCases::Client.new(
region: region_name,
credentials: credentials,
# ...
)
For details on configuring region and credentials see the developer guide.
See #initialize for a full list of supported configuration options.
Instance Attribute Summary
Attributes inherited from Seahorse::Client::Base
API Operations collapse
-
#batch_get_field(params = {}) ⇒ Types::BatchGetFieldResponse
Returns the description for the list of fields in the request parameters.
-
#batch_put_field_options(params = {}) ⇒ Types::BatchPutFieldOptionsResponse
Creates and updates a set of field options for a single select field in a Cases domain.
-
#create_case(params = {}) ⇒ Types::CreateCaseResponse
Creates a case in the specified Cases domain.
-
#create_domain(params = {}) ⇒ Types::CreateDomainResponse
Creates a domain, which is a container for all case data, such as cases, fields, templates and layouts.
-
#create_field(params = {}) ⇒ Types::CreateFieldResponse
Creates a field in the Cases domain.
-
#create_layout(params = {}) ⇒ Types::CreateLayoutResponse
Creates a layout in the Cases domain.
-
#create_related_item(params = {}) ⇒ Types::CreateRelatedItemResponse
Creates a related item (comments, tasks, and contacts) and associates it with a case.
-
#create_template(params = {}) ⇒ Types::CreateTemplateResponse
Creates a template in the Cases domain.
-
#delete_domain(params = {}) ⇒ Struct
Deletes a Cases domain.
-
#get_case(params = {}) ⇒ Types::GetCaseResponse
Returns information about a specific case if it exists.
-
#get_case_event_configuration(params = {}) ⇒ Types::GetCaseEventConfigurationResponse
Returns the case event publishing configuration.
-
#get_domain(params = {}) ⇒ Types::GetDomainResponse
Returns information about a specific domain if it exists.
-
#get_layout(params = {}) ⇒ Types::GetLayoutResponse
Returns the details for the requested layout.
-
#get_template(params = {}) ⇒ Types::GetTemplateResponse
Returns the details for the requested template.
-
#list_cases_for_contact(params = {}) ⇒ Types::ListCasesForContactResponse
Lists cases for a given contact.
-
#list_domains(params = {}) ⇒ Types::ListDomainsResponse
Lists all cases domains in the Amazon Web Services account.
-
#list_field_options(params = {}) ⇒ Types::ListFieldOptionsResponse
Lists all of the field options for a field identifier in the domain.
-
#list_fields(params = {}) ⇒ Types::ListFieldsResponse
Lists all fields in a Cases domain.
-
#list_layouts(params = {}) ⇒ Types::ListLayoutsResponse
Lists all layouts in the given cases domain.
-
#list_tags_for_resource(params = {}) ⇒ Types::ListTagsForResourceResponse
Lists tags for a resource.
-
#list_templates(params = {}) ⇒ Types::ListTemplatesResponse
Lists all of the templates in a Cases domain.
-
#put_case_event_configuration(params = {}) ⇒ Struct
API for adding case event publishing configuration.
-
#search_cases(params = {}) ⇒ Types::SearchCasesResponse
Searches for cases within their associated Cases domain.
-
#search_related_items(params = {}) ⇒ Types::SearchRelatedItemsResponse
Searches for related items that are associated with a case.
-
#tag_resource(params = {}) ⇒ Struct
Adds tags to a resource.
-
#untag_resource(params = {}) ⇒ Struct
Untags a resource.
-
#update_case(params = {}) ⇒ Struct
Updates the values of fields on a case.
-
#update_field(params = {}) ⇒ Struct
Updates the properties of an existing field.
-
#update_layout(params = {}) ⇒ Struct
Updates the attributes of an existing layout.
-
#update_template(params = {}) ⇒ Struct
Updates the attributes of an existing template.
Instance Method Summary collapse
-
#initialize(options) ⇒ Client
constructor
A new instance of Client.
Methods included from Aws::ClientStubs
#api_requests, #stub_data, #stub_responses
Methods inherited from Seahorse::Client::Base
add_plugin, api, clear_plugins, define, new, #operation_names, plugins, remove_plugin, set_api, set_plugins
Methods included from Seahorse::Client::HandlerBuilder
#handle, #handle_request, #handle_response
Constructor Details
#initialize(options) ⇒ Client
Returns a new instance of Client.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 385 def initialize(*args) super end |
Instance Method Details
#batch_get_field(params = {}) ⇒ Types::BatchGetFieldResponse
Returns the description for the list of fields in the request parameters.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 436 def batch_get_field(params = {}, = {}) req = build_request(:batch_get_field, params) req.send_request() end |
#batch_put_field_options(params = {}) ⇒ Types::BatchPutFieldOptionsResponse
Creates and updates a set of field options for a single select field in a Cases domain.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 482 def (params = {}, = {}) req = build_request(:batch_put_field_options, params) req.send_request() end |
#create_case(params = {}) ⇒ Types::CreateCaseResponse
Creates a case in the specified Cases domain. Case system and custom fields are taken as an array id/value pairs with a declared data types.
<ul> <li> <p> <code>customer_id</code> - You must provide the full customer profile ARN in this format: <code>arn:aws:profile:your AWS Region:your AWS account ID:domains/profiles domain name/profiles/profile ID</code> </p> </li> <li> <p> <code>title</code> </p> </li> </ul> </note>
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 554 def create_case(params = {}, = {}) req = build_request(:create_case, params) req.send_request() end |
#create_domain(params = {}) ⇒ Types::CreateDomainResponse
Creates a domain, which is a container for all case data, such as cases, fields, templates and layouts. Each Amazon Connect instance can be associated with only one Cases domain.
</important>
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 603 def create_domain(params = {}, = {}) req = build_request(:create_domain, params) req.send_request() end |
#create_field(params = {}) ⇒ Types::CreateFieldResponse
Creates a field in the Cases domain. This field is used to define the case object model (that is, defines what data can be captured on cases) in a Cases domain.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 648 def create_field(params = {}, = {}) req = build_request(:create_field, params) req.send_request() end |
#create_layout(params = {}) ⇒ Types::CreateLayoutResponse
Creates a layout in the Cases domain. Layouts define the following configuration in the top section and More Info tab of the Cases user interface:
Fields to display to the users
Field ordering
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 729 def create_layout(params = {}, = {}) req = build_request(:create_layout, params) req.send_request() end |
#create_related_item(params = {}) ⇒ Types::CreateRelatedItemResponse
Creates a related item (comments, tasks, and contacts) and associates it with a case.
contactArn
). All Related Items have their own
internal identifier, the relatedItemArn
. Examples of related items
include comments
and contacts
.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 788 def (params = {}, = {}) req = build_request(:create_related_item, params) req.send_request() end |
#create_template(params = {}) ⇒ Types::CreateTemplateResponse
Creates a template in the Cases domain. This template is used to define the case object model (that is, to define what data can be captured on cases) in a Cases domain. A template must have a unique name within a domain, and it must reference existing field IDs and layout IDs. Additionally, multiple fields with same IDs are not allowed within the same Template. A template can be either Active or Inactive, as indicated by its status. Inactive templates cannot be used to create cases.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 852 def create_template(params = {}, = {}) req = build_request(:create_template, params) req.send_request() end |
#delete_domain(params = {}) ⇒ Struct
Deletes a Cases domain.
<note> <p>After deleting your domain you must disassociate the deleted domain from your Amazon Connect instance with another API call before being able to use Cases again with this Amazon Connect instance. See <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteIntegrationAssociation.html">DeleteIntegrationAssociation</a>.</p> </note>
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 876 def delete_domain(params = {}, = {}) req = build_request(:delete_domain, params) req.send_request() end |
#get_case(params = {}) ⇒ Types::GetCaseResponse
Returns information about a specific case if it exists.
The returned response is a pageable response and is Enumerable. For details on usage see PageableResponse.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 935 def get_case(params = {}, = {}) req = build_request(:get_case, params) req.send_request() end |
#get_case_event_configuration(params = {}) ⇒ Types::GetCaseEventConfigurationResponse
Returns the case event publishing configuration.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 966 def get_case_event_configuration(params = {}, = {}) req = build_request(:get_case_event_configuration, params) req.send_request() end |
#get_domain(params = {}) ⇒ Types::GetDomainResponse
Returns information about a specific domain if it exists.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1005 def get_domain(params = {}, = {}) req = build_request(:get_domain, params) req.send_request() end |
#get_layout(params = {}) ⇒ Types::GetLayoutResponse
Returns the details for the requested layout.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1053 def get_layout(params = {}, = {}) req = build_request(:get_layout, params) req.send_request() end |
#get_template(params = {}) ⇒ Types::GetTemplateResponse
Returns the details for the requested template.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1101 def get_template(params = {}, = {}) req = build_request(:get_template, params) req.send_request() end |
#list_cases_for_contact(params = {}) ⇒ Types::ListCasesForContactResponse
Lists cases for a given contact.
The returned response is a pageable response and is Enumerable. For details on usage see PageableResponse.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1149 def list_cases_for_contact(params = {}, = {}) req = build_request(:list_cases_for_contact, params) req.send_request() end |
#list_domains(params = {}) ⇒ Types::ListDomainsResponse
Lists all cases domains in the Amazon Web Services account. Each list item is a condensed summary object of the domain.
The returned response is a pageable response and is Enumerable. For details on usage see PageableResponse.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1191 def list_domains(params = {}, = {}) req = build_request(:list_domains, params) req.send_request() end |
#list_field_options(params = {}) ⇒ Types::ListFieldOptionsResponse
Lists all of the field options for a field identifier in the domain.
The returned response is a pageable response and is Enumerable. For details on usage see PageableResponse.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1244 def (params = {}, = {}) req = build_request(:list_field_options, params) req.send_request() end |
#list_fields(params = {}) ⇒ Types::ListFieldsResponse
Lists all fields in a Cases domain.
The returned response is a pageable response and is Enumerable. For details on usage see PageableResponse.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1291 def list_fields(params = {}, = {}) req = build_request(:list_fields, params) req.send_request() end |
#list_layouts(params = {}) ⇒ Types::ListLayoutsResponse
Lists all layouts in the given cases domain. Each list item is a condensed summary object of the layout.
The returned response is a pageable response and is Enumerable. For details on usage see PageableResponse.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1337 def list_layouts(params = {}, = {}) req = build_request(:list_layouts, params) req.send_request() end |
#list_tags_for_resource(params = {}) ⇒ Types::ListTagsForResourceResponse
Lists tags for a resource.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1366 def (params = {}, = {}) req = build_request(:list_tags_for_resource, params) req.send_request() end |
#list_templates(params = {}) ⇒ Types::ListTemplatesResponse
Lists all of the templates in a Cases domain. Each list item is a condensed summary object of the template.
The returned response is a pageable response and is Enumerable. For details on usage see PageableResponse.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1417 def list_templates(params = {}, = {}) req = build_request(:list_templates, params) req.send_request() end |
#put_case_event_configuration(params = {}) ⇒ Struct
API for adding case event publishing configuration
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1458 def put_case_event_configuration(params = {}, = {}) req = build_request(:put_case_event_configuration, params) req.send_request() end |
#search_cases(params = {}) ⇒ Types::SearchCasesResponse
Searches for cases within their associated Cases domain. Search results are returned as a paginated list of abridged case documents.
customer_id
you must provide the full customer profile ARN in
this format: arn:aws:profile:your AWS Region:your AWS account
ID:domains/profiles domain name/profiles/profile ID
.
The returned response is a pageable response and is Enumerable. For details on usage see PageableResponse.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1620 def search_cases(params = {}, = {}) req = build_request(:search_cases, params) req.send_request() end |
#search_related_items(params = {}) ⇒ Types::SearchRelatedItemsResponse
Searches for related items that are associated with a case.
The returned response is a pageable response and is Enumerable. For details on usage see PageableResponse.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1695 def (params = {}, = {}) req = build_request(:search_related_items, params) req.send_request() end |
#tag_resource(params = {}) ⇒ Struct
Adds tags to a resource.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1724 def tag_resource(params = {}, = {}) req = build_request(:tag_resource, params) req.send_request() end |
#untag_resource(params = {}) ⇒ Struct
Untags a resource.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1750 def untag_resource(params = {}, = {}) req = build_request(:untag_resource, params) req.send_request() end |
#update_case(params = {}) ⇒ Struct
Updates the values of fields on a case. Fields to be updated are
received as an array of id/value pairs identical to the CreateCase
input .
If the action is successful, the service sends back an HTTP 200 response with an empty HTTP body.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1797 def update_case(params = {}, = {}) req = build_request(:update_case, params) req.send_request() end |
#update_field(params = {}) ⇒ Struct
Updates the properties of an existing field.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1831 def update_field(params = {}, = {}) req = build_request(:update_field, params) req.send_request() end |
#update_layout(params = {}) ⇒ Struct
Updates the attributes of an existing layout.
If the action is successful, the service sends back an HTTP 200 response with an empty HTTP body.
A ValidationException
is returned when you add non-existent
fieldIds
to a layout.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1908 def update_layout(params = {}, = {}) req = build_request(:update_layout, params) req.send_request() end |
#update_template(params = {}) ⇒ Struct
Updates the attributes of an existing template. The template
attributes that can be modified include name
, description
,
layoutConfiguration
, requiredFields
, and status
. At least one of
these attributes must not be null. If a null value is provided for a
given attribute, that attribute is ignored and its current value is
preserved.
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# File 'gems/aws-sdk-connectcases/lib/aws-sdk-connectcases/client.rb', line 1966 def update_template(params = {}, = {}) req = build_request(:update_template, params) req.send_request() end |