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Updates a predefined attribute for the specified Amazon Connect instance. A predefined attribute is made up of a name and a value.
For the predefined attributes per instance quota, see Amazon Connect quotas.
Use cases
Following are common uses cases for this API:
Update routing proficiency (for example, agent certification) that has predefined values (for example, a list of possible certifications). For more information, see Create predefined attributes for routing contacts to agents.
Update an attribute for business unit name that has a list of predefined business unit names used in your organization. This is a use case where information for a contact varies between transfers or conferences. For more information, see Use contact segment attributes.
Endpoints: See Amazon Connect endpoints and quotas.
For .NET Core this operation is only available in asynchronous form. Please refer to UpdatePredefinedAttributeAsync.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public virtual UpdatePredefinedAttributeResponse UpdatePredefinedAttribute( UpdatePredefinedAttributeRequest request )
Container for the necessary parameters to execute the UpdatePredefinedAttribute service method.
| Exception | Condition |
|---|---|
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET Framework:
Supported in: 4.5 and newer, 3.5