Troubleshooting AWS Transfer Family

This chapter provides troubleshooting information for common issues you might encounter when using AWS Transfer Family. Each section focuses on a specific area of functionality to help you quickly find solutions to your problems.

• For issues with IAM in Transfer Family, see Troubleshooting AWS Transfer Family identity and access.

• For issues with your Transfer Family web apps, see Troubleshooting your web apps.

Topics

• Troubleshoot authentication issues

• Troubleshoot SFTP connectivity and transfer issues

• Troubleshoot custom identity provider issues

• Troubleshoot workflow issues

• Troubleshoot SFTP connector issues

• Troubleshoot EFS issues

• Troubleshoot storage and encryption issues

• Troubleshoot monitoring and alerting issues

• Troubleshoot cross-region transfer issues

• Troubleshoot Web Application Firewall integration issues

• Troubleshoot service-managed user issues

• Troubleshoot AS2 issues