Amazon Chime SDK endpoints and quotas

The following are the service endpoints and service quotas for this service. To connect programmatically to an AWS service, you use an endpoint. In addition to the standard AWS endpoints, some AWS services offer FIPS endpoints in selected Regions. For more information, see AWS service endpoints. Service quotas, also referred to as limits, are the maximum number of service resources or operations for your AWS account. For more information, see AWS service quotas.

Contents

• Service endpoints
  • Identity
  • Media pipeline regional endpoints
  • Messaging
  • Voice
  • WebRTC media sessions
  • Legacy
• Service quotas
  • Amazon Chime SDK call analytics quotas
  • Amazon Chime SDK Identity quotas
  • Amazon Chime SDK Media Pipeline quotas
  • Amazon Chime SDK Messaging quotas
  • SIP trunking and voice quotas
  • Amazon Chime SDK WebRTC quotas
  • Legacy quotas

Service endpoints

Identity

Region name	Region	Endpoint	Protocol
US East (N. Virginia)	us-east-1	identity-chime.us-east-1.amazonaws.com identity-chime-fips.us-east-1.amazonaws.com	HTTPS
Europe (Frankfurt)	eu-central-1	identity-chime.eu-central-1.amazonaws.com	HTTPS

Media pipeline regional endpoints

Region name	Region	Endpoint	Protocol
US East (N. Virginia)	us-east-1	media-pipelines-chime.us-east-1.amazonaws.com media-pipelines-chime-fips.us-east-1.amazonaws.com	HTTPS
US West (Oregon)	us-west-2	media-pipelines-chime.us-west-2.amazonaws.com media-pipelines-chime-fips.us-west-2.amazonaws.com	HTTPS
Asia Pacific (Mumbai)	ap-south-1	media-pipelines-chime.ap-south-1.amazonaws.com	HTTPS
Asia Pacific (Seoul)	ap-northeast-2	media-pipelines-chime.ap-northeast-2.amazonaws.com	HTTPS
Asia Pacific (Singapore)	ap-southeast-1	media-pipelines-chime.ap-southeast-1.amazonaws.com	HTTPS
Asia Pacific (Sydney)	ap-southeast-2	media-pipelines-chime.ap-southeast-2.amazonaws.com	HTTPS
Asia Pacific (Tokyo)	ap-northeast-1	media-pipelines-chime.ap-northeast-1.amazonaws.com	HTTPS
Canada (Central)	ca-central-1	media-pipelines-chime.ca-central-1.amazonaws.com	HTTPS
Europe (Frankfurt)	eu-central-1	media-pipelines-chime.eu-central-1.amazonaws.com	HTTPS
Europe (London)	eu-west-2	media-pipelines-chime.eu-west-2.amazonaws.com	HTTPS

Messaging

Region name	Region	Endpoint	Protocol
US East (N. Virginia)	us-east-1	messaging-chime.us-east-1.amazonaws.com messaging-chime-fips.us-east-1.amazonaws.com	HTTPS
Europe (Frankfurt)	eu-central-1	messaging-chime.eu-central-1.amazonaws.com	HTTPS

Voice

Region name	Region	Endpoint	Protocol
US East (N. Virginia)	us-east-1	voice-chime.us-east-1.amazonaws.com voice-chime-fips.us-east-1.amazonaws.com	HTTPS
US West (Oregon)	us-west-2	voice-chime.us-west-2.amazonaws.com voice-chime-fips.us-west-2.amazonaws.com	HTTPS
Asia Pacific (Seoul)	ap-northeast-2	voice-chime.ap-northeast-2.amazonaws.com	HTTPS
Asia Pacific (Singapore)	ap-southeast-1	voice-chime.ap-southeast-1.amazonaws.com	HTTPS
Asia Pacific (Sydney)	ap-southeast-2	voice-chime.ap-southeast-2.amazonaws.com	HTTPS
Asia Pacific (Tokyo)	ap-northeast-1	voice-chime.ap-northeast-1.amazonaws.com	HTTPS
Canada (Central)	ca-central-1	voice-chime.ca-central-1.amazonaws.com voice-chime-fips.ca-central-1.amazonaws.com	HTTPS
Europe (Ireland)	eu-west-1	voice-chime.eu-west-1.amazonaws.com	HTTPS
Europe (Frankfurt)	eu-central-1	voice-chime.eu-central-1.amazonaws.com	HTTPS
Europe (London)	eu-west-2	voice-chime.eu-west-2.amazonaws.com	HTTPS

WebRTC media sessions

Region name	Region	Endpoint	Protocol
US East (N. Virginia)	us-east-1	meetings-chime.us-east-1.amazonaws.com meetings-chime-fips.us-east-1.amazonaws.com	HTTPS
US West (Oregon)	us-west-2	meetings-chime.us-west-2.amazonaws.com meetings-chime-fips.us-west-2.amazonaws.com	HTTPS
Africa (Cape Town)	af-south-1	meetings-chime.af-south-1.amazonaws.com	HTTPS
Asia Pacific (Mumbai)	ap-south-1	meetings-chime.ap-south-1.amazonaws.com	HTTPS
Asia Pacific (Seoul)	ap-northeast-2	meetings-chime.ap-northeast-2.amazonaws.com	HTTPS
Asia Pacific (Singapore)	ap-southeast-1	meetings-chime.ap-southeast-1.amazonaws.com	HTTPS
Asia Pacific (Sydney)	ap-southeast-2	meetings-chime.ap-southeast-2.amazonaws.com	HTTPS
Asia Pacific (Tokyo)	ap-northeast-1	meetings-chime.ap-northeast-1.amazonaws.com	HTTPS
Canada (Central)	ca-central-1	meetings-chime.ca-central-1.amazonaws.com meetings-chime-fips.ca-central-1.amazonaws.com	HTTPS
Europe (Frankfurt)	eu-central-1	meetings-chime.eu-central-1.amazonaws.com	HTTPS
Europe (London)	eu-west-2	meetings-chime.eu-west-2.amazonaws.com	HTTPS
Israel (Tel Aviv)	il-central-1	meetings-chime.il-central-1.amazonaws.com	HTTPS
AWS GovCloud (US-East)	us-gov-east-1	meetings-chime.us-gov-east-1.amazonaws.com meetings-chime-fips.us-gov-east-1.amazonaws.com	HTTPS
AWS GovCloud (US-West)	us-gov-west-1	meetings-chime.us-gov-west-1.amazonaws.com meetings-chime-fips.us-gov-west-1.amazonaws.com	HTTPS

Legacy

Region name	Region	Endpoint	Protocol
US East (N. Virginia)	us-east-1	service.chime.amazonaws.com service-fips.chime.amazonaws.com	HTTPS

Service quotas

The tables in the following sections list and describe the quotas for the Amazon Chime SDK services.

Note

Service quotas are per AWS Region. If adjustable, quotas only change for the requested Region.

Topics

• Amazon Chime SDK call analytics quotas
• Amazon Chime SDK Identity quotas
• Amazon Chime SDK Media Pipeline quotas
• Amazon Chime SDK Messaging quotas
• SIP trunking and voice quotas
• Amazon Chime SDK WebRTC quotas
• Legacy quotas

Amazon Chime SDK call analytics quotas

Amazon Chime SDK call analytics has the following quotas.

Resource	Default limit	Adjustable	Description
Amazon Chime SDK call analytics - Maximum configurations	100	Yes	Maximum number of call analytics configurations per Region for the specified account.
Amazon Chime SDK call analytics - Maximum pipelines	20	Yes	Maximum number of call analytics media processing pipelines per Region for the specified account.
Amazon Chime SDK call analytics - Maximum voice profile domains	3	Yes	Voice analytics voice profile domains per Region for the specified account. Customers can create voice profile domains to collect a set of related voice IDs for voice analytics.
Amazon Chime SDK call analytics - Voice profiles per voice profile domain	20	Yes	Maximum number of voice analytics voice profiles per voice profile domain.
Amazon Chime SDK call analytics - Maximum voice analytics tasks	25	Yes	Maximum number of active voice analytics tasks per Region to perform speaker search and voice tone analysis.
Amazon Chime SDK call analytics - Voice profile domain API rate	0	Yes	The maximum TPS for all voice profile domain API requests.
Amazon Chime SDK call analytics - Voice profile API rate	0	Yes	The maximum TPS for all voice profile API requests.
Amazon Chime SDK call analytics - Speaker search API rate	0	Yes	The maximum TPS for all speaker search API requests.
Amazon Chime SDK call analytics - Voice tone analysis API rate	0	Yes	The maximum TPS for all voice tone analysis API requests.
Amazon Chime SDK call analytics - API rate	5	Yes	The maximum call analytics configuration management API requests per second for this account in the current Region.

Note

• If you exceed the quota for any Region, you receive a Resource Limit Exceeded exception. You can use the Service Quotas page in the AWS console to request an increase, or you can contact your customer support representative.

• Several of the call analytics APIs create resources and API requests for other AWS services. Those additional resources count against your account's quotas. If you request a quota or transactions-per-second increase from call analytics, you must also request increases for those other AWS services. Otherwise, your requests may be throttled and fail.

Amazon Chime SDK Identity quotas

The following quotas apply for managing AppInstances, AppInstanceUsers and AppInstanceEndpoints for the Amazon Chime SDK Identity APIs. The quotas apply on a per API basis.

Amazon Chime SDK Identity has the following resource quotas:

Name	Default	Adjustable	Description
Amazon Chime SDK Identity - Maximum AppInstances per AWS Account	100	Yes	The maximum number of AppInstances you can create in an AWS Account.
Amazon Chime SDK Identity - Maximum AppInstanceUsers per AppInstance	100,000	Yes	The maximum number of AppInstanceUsers you can create in an AppInstance
Amazon Chime SDK Identity - Maximum AppInstanceUserAdmins per AppInstance	100	Yes	The maximum number of AppInstanceUserAdmins you can create in an AppInstance.
Amazon Chime SDK Identity - Maximum AppInstanceUserEndpoints per AppInstanceUser	10	Yes	The maximum number of AppInstanceUserEndpoints you can create for an AppInstanceUser

The following limits apply to the Amazon Chime SDK Identity APIs for managing AppInstances, AppInstanceUsers, and AppInstanceEndpoints on a per-API basis.

Name	Default	Adjustable	Description
Amazon Chime SDK Identity - Rate of CreateAppInstance, UpdateAppInstance, and DeleteAppInstance requests	5 requests per second per AppInstance	Yes	The maximum requests per second at which you can simultaneously create, update and delete AppInstances in your AWS account
Amazon Chime SDK Identity - Rate of CreateAppInstanceUser, UpdateAppInstanceUser, and DeleteAppInstanceUser requests	10 requests per second per AppInstance	Yes	The maximum requests per second at which you can simultaneously create, update and delete AppInstanceUsers in your AWS account
Amazon Chime SDK Identity - Rate of DescribeAppInstance requests	20 requests per second per AppInstance	Yes	The maximum requests per second at which you can invoke the DescribeAppInstance API for a specific AppInstance
Amazon Chime SDK Identity - Rate of DescribeAppInstanceUser requests	20 requests per second per AppInstanceUser	Yes	The maximum requests per second at which you can invoke the DescribeAppInstanceUser API for a specific AppInstanceUser
Amazon Chime SDK Identity - Rate of ListAppInstances requests	10 requests per second per AWS Account	Yes	The maximum requests per second at which you can invoke the ListAppInstances API for your AWS Account
Amazon Chime SDK Identity - Rate of ListAppInstanceUsers requests	10 requests per second per AppInstanceUser	Yes	The maximum requests per second at which you can invoke the ListAppInstanceUsers API for a specific AppInstance
Amazon Chime SDK Identity - Total requests per second per AWS Account	50 requests per second per AWS account	Yes	The maximum requests per second at which you can simultaneously invoke the Chime SDK Identity APIs in your AWS account

Amazon Chime SDK Media Pipeline quotas

Amazon Chime SDK Media Pipelines have the following quotas.

Name	Default	Adjustable	Description
Amazon Chime SDK media pipeline - API rate	10	Yes	The maximum rate of all SDK media pipeline API requests that you can send in this account in the current Region.
Amazon Chime SDK media pipeline - Maximum pipelines	US East (N. Virginia): 100 All others: 10	Yes	The maximum number of concurrent media pipelines that you can run for this account. Excludes media insights pipelines.
Amazon Chime SDK media pipeline - Maximum Amazon Kinesis Video Stream pools	10	Yes	The maximum number of Amazon Kinesis Video Stream (KVS) pools that you can create. A pool contains multiple KVS streams. The total number of KVS streams that can be created is governed by the KVS service quota: Number of video streams.
Amazon Chime SDK media pipeline - Amazon Kinesis Video Stream pool API rate	5	Yes	The maximum number of requests per second that you make to each of the following APIs: CreateMediaPipelineKinesisVideoStreamPool, UpdateMediaPipelineKinesisVideoStreamPool, and DeleteMediaPipelineKinesisVideoStreamPool.

Amazon Chime SDK Messaging quotas

Amazon Chime SDK Messaging has the following quotas.

Name	Default	Adjustable
Amazon Chime SDK Messaging - Maximum concurrent active connections per AppInstanceUser	10	Yes
Amazon Chime SDK Messaging - Maximum ChannelFlows per AppInstance	100	Yes
Amazon Chime SDK Messaging - Maximum ChannelMemberships per Channel	10,000	Yes
Amazon Chime SDK Messaging - Maximum ChannelProcessors per ChannelFlow	1	Yes
Amazon Chime SDK Messaging - Maximum Channels per AppInstance	10,000,000	Yes
Amazon Chime SDK Messaging - Maximum ChannelModerators per Channel	1,000	Yes
Amazon Chime SDK Messaging - Maximum ChannelProcessors per ChannelFlow	1	Yes
Amazon Chime SDK Messaging - Maximum CHANNEL_DETAILS events for prefetch	50	Yes
Amazon Chime SDK Messaging - Maximum ChannelMessages in CHANNEL_DETAILS events for prefetch	20	Yes
Amazon Chime SDK Messaging - Maximum ChannelMemberships in CHANNEL_DETAILS events for prefetch	30	Yes
Amazon Chime SDK Messaging - Maximum Elastic Channels per AppInstance*	1	Yes
Amazon Chime SDK Messaging - Maximum SubChannels per Elastic Channel*	100	Yes
Amazon Chime SDK Messaging - Maximum ChannelMemberships per SubChannel*	1,000	Yes Note The product of MaximumSubChannelsPerElasticChannel and MaximumChannelMembershipsPerSubChannel cannot exceed 1-million after a limit increase.
Amazon Chime SDK Messaging – Maximum ChannelMemberships per AppInstanceUser	20,000	Yes

*Only available in the US East (N. Virginia) Region.

Note

Customers with large chat channels often qualify for volume discounts on pricing. Contact your account manager for more details.

In addition to the quotas listed above, Amazon Chime SDK Messaging has the following API rates.

Name	Default	Adjustable	Description
Amazon Chime SDK Messaging - Rate of CreateChannel, UpdateChannel, DeleteChannel requests	15 requests per second per AppInstance	Yes	The maximum requests per second at which you can simultaneously create, update, or delete Channels for a specific AppInstance
Amazon Chime SDK Messaging - Rate of ListChannels requests	10 requests per second per AppInstance	Yes	The maximum rate at which you can invoke the ListChannels API for a specific AppInstance
Amazon Chime SDK Messaging - Rate of DescribeChannel requests	20 requests per second per Channel	Yes	The maximum rate at which you can invoke the DescribeChannel API for a specific AppInstance
Amazon Chime SDK Messaging - Rate of CreateChannelMembership, DeleteChannelMembership, CreateChannelBan, DeleteChannelBan, CreateChannelModerator, DeleteChannelModerator requests	us-east-1: 15 requests per second per Channel, 30 requests per second per Elastic Channel eu-central-1: 10 requests per second per Channel	Yes	The maximum requests per second at which you can simultaneously create, update, or delete Channel memberships, bans, and moderators for a specific channel
Amazon Chime SDK Messaging - Rate of ListChannelMemberships, ListChannelBans, ListChannelModerators requests	15 requests per second per Channel and Elastic Channel	Yes	The maximum requests per second at which you can simultaneously list Channel memberships, bans, and moderators for a specific channel
Amazon Chime SDK Messaging - Rate of SendChannelMessage, UpdateChannelMessage, RedactChannelMessage, DeleteChannelMessage requests	us-east-1: 30 requests per second per Channel or per SubChannel . eu-central-1: 10 requests per second per channel	Yes	The maximum requests per second at which you can simultaneously create, update, redact, or delete ChannelMessages for a specific Channel or SubChannel . This includes calls to the ChannelFlowCallback API to update messages.
Amazon Chime SDK Messaging - Rate of ListChannelMessages requests	30 requests per second per Channel or per SubChannel	Yes	The maximum requests per second at which you can invoke ListChannelMessages for a specific Channel or SubChannel.
Amazon Chime SDK Messaging - Rate of GetChannelMessage requests	30 requests per second per Channel or per sub-channel	Yes	The maximum requests per second at which you can invoke GetChannelMessage for a specific Channel or SubChannel.
Amazon Chime SDK Messaging - Rate of ListChannelMembershipsForAppInstanceUser, ListChannelsModeratedByAppInstanceUser requests	15 requests per second per AppInstanceUser	Yes	The maximum requests per second at which you can simultaneously invoke the ListChannelMembershipsForAppInstanceUser and ListChannelsModeratedByAppInstanceUser APIs for a specific AppInstance
Amazon Chime SDK Messaging - Rate of ListSubChannels requests	15 requests per second per elastic channel	Yes	The maximum requests per second at which you can invoke the ListSubChannels API for a specific Elastic Channel

Amazon Chime SDK Messaging also has the following general API rates.

Name	Default	Adjustable	Description
Amazon Chime SDK Messaging - Rate of API requests per ChimeBearer	us-east-1: 10 requests per second per AppInstanceUser eu-central-1: 5 requests per second per AppInstanceUser	Yes	The maximum requests per second at which a specific ChimeBearer can simultaneously invoke the Messaging APIs. This limit prevents a single AppInstanceUser from consuming all of the throughput for operations on a single Channel in an AppInstance. You can request limit increases for specific AppInstanceUsers.
Amazon Chime SDK Messaging - Rate of Batch API requests	1 request per second per resource	No	The maximum requests per second at which each Batch API, such as BatchCreateChannelMembership, can be invoked
Amazon Chime SDK Messaging - Rate of websocket connect requests per AppInstanceUser	1 request per second per AppInstanceUser	No	The maximum requests per second at which an AppInstanceUser can establish a new websocket connection, even for different sessions

SIP trunking and voice quotas

Amazon Chime SDK SIP trunking and voice have the following quotas.

Name	Default	Adjustable	Description
Amazon Chime SDK SIP trunking and voice - provisioned phone numbers	5	Yes	The maximum number of provisioned phone numbers you can have in this account
Amazon Chime SDK SIP trunking and voice - Voice Connectors	3	Yes	The maximum number of Voice Connectors you can have in the current AWS Region
Amazon Chime SDK SIP trunking and voice - Voice Connector groups	3	Yes	The maximum number of Voice Connector groups you can have in this account.
Amazon Chime SDK SIP trunking and voice - Voice Connectors per Voice Connector group	3	Yes	The maximum number of Voice Connectors you can have in any Voice Connector group
Amazon Chime SDK SIP trunking and voice - calls per second (CPS)	1	Yes	The maximum calls per second (CPS) allowed on each Voice Connector in the current AWS Region
Amazon Chime SDK SIP trunking and voice - SIP media applications	30	Yes	The maximum number of SIP media applications you can have in the current AWS Region
Amazon Chime SDK SIP trunking and voice - SIP media applications per SIP rule	25	Yes	The maximum number of SIP media applications you can have in a SIP rule in the current AWS Region
Amazon Chime SDK SIP trunking and voice - CreateSipMediaApplicationCall API rate limit	1	Yes	The maximum number of requests to the CreateSipMediaApplicationCall API per second allowed in the current AWS Region.
Amazon Chime SDK SIP trunking and voice - UpdateSipMediaApplicationCall API rate limit	5	Yes	The maximum number of requests to the UpdateSipMediaApplicationCall API per second allowed in the current AWS Region.
Amazon Chime SDK SIP trunking and voice - StartBotConversation Amazon Lex bots	0	Yes	The maximum number of Amazon Lex bots you can use with the PSTN Audio StartBotConversation action in the current AWS Region.

Amazon Chime SDK WebRTC quotas

Amazon Chime SDK Meetings WebRTC media sessions have the following quotas.

Name	Default	Adjustable
Amazon Chime SDK Meetings – Concurrent meeting limit	250	Yes
Amazon Chime SDK meetings - Attendees per meeting	250	No
Amazon Chime SDK meetings - Replica meetings per primary meeting	4	Yes For more information, refer to the Chime SDK Meetings - replica meetings per primary meeting page in the Service Quotas console.
Amazon Chime SDK meetings - Concurrent video streams published per meeting	25	Yes. For more information, refer to the Chime SDK Meetings - maximum concurrent video streams published per meeting page in the Service Quotas console.
Amazon Chime SDK meetings - Concurrent video streams subscribed per attendee	25	No
Amazon Chime SDK meetings - BatchCreateAttendees API rate in requests per second	10	Yes. Adjusts automatically when concurrent meeting limit is adjusted.
Amazon Chime SDK meetings - CreateAttendee API rate in requests per second	10	Yes. Adjusts automatically when concurrent meeting limit is adjusted.
Amazon Chime SDK meetings - CreateMeeting API rate in requests per second	10	Yes. Adjusts automatically when concurrent meeting limit is adjusted.
Amazon Chime SDK meetings - CreateMeetingWithAttendees API rate in requests per second	10	Yes. Adjusts automatically when concurrent meeting limit is adjusted.
Amazon Chime SDK meetings - DeleteAttendee API rate in requests per second	10	Yes. Adjusts automatically when concurrent meeting limit is adjusted.
Amazon Chime SDK meetings - DeleteMeeting API rate in requests per second	10	Yes. Adjusts automatically when concurrent meeting limit is adjusted.
Amazon Chime SDK meetings - GetMeeting API rate in requests per second	10	Yes. Adjusts automatically when concurrent meeting limit is adjusted.
Amazon Chime SDK meetings - ListAttendees API rate in requests per second	10	Yes. Adjusts automatically when concurrent meeting limit is adjusted.

Legacy quotas

The following quotas only apply to legacy endpoints.

Name	Default	Adjustable	Description
Amazon Chime SDK media pipeline - Maximum pipelines	10	No	The maximum rate of all media pipeline API requests that you can send in this account in the current Region. This quota is for the Amazon Chime namespace.
Amazon Chime – Total active media pipelines per account	100	No	The total number of active media pipelines per account in a Region. This quota is for the Amazon Chime namespace.
Amazon Chime SDK Media Pipelines – Rate limit for al media pipeline API requests in transactions per second	10	Yes	The maximum rate of all SDK media pipeline API requests that you can send in this account in the current Region This quota is for the Amazon Chime namespace.
Amazon Chime SDK Media Pipeline - Media capture API burst limit	10	No	The maximum number of media capture pipeline requests that you can send in one burst. This quota is for the Amazon Chime namespace. This quota is for the Amazon Chime namespace.
Amazon Chime SDK Media Pipeline - API rate limit	10	Yes	The maximum rate of all SDK media pipeline API requests that you can send in this account in the current Region. This quota is for the Amazon Chime namespace.