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AWS Amazon Connect 的托管策略
要向用户、组和角色添加权限,与自己编写策略相比,使用 AWS 托管策略更为有效。创建IAM客户托管策略以仅向您的团队提供他们所需的权限需要时间和专业知识。要快速入门,您可以使用 AWS 托管策略。这些政策涵盖常见用例,可在您的 AWS 账户中使用。有关 AWS 托管策略的更多信息,请参阅《IAM用户指南》中的AWS 托管策略。
AWS 服务维护和更新 AWS 托管策略。您无法更改 AWS 托管策略中的权限。服务偶尔会向 AWS 托管策略添加其他权限以支持新功能。此类更新会影响附加策略的所有身份(用户、组和角色)。当推出新功能或有新操作可用时,服务最有可能更新 AWS 托管策略。服务不会从 AWS 托管策略中移除权限,因此策略更新不会破坏您的现有权限。
此外,还 AWS 支持跨多个服务的工作职能的托管策略。例如, ReadOnlyAccess AWS 托管策略提供对所有 AWS 服务和资源的只读访问权限。当服务启动一项新功能时, AWS 会为新操作和资源添加只读权限。有关工作职能策略的列表和说明,请参阅《IAM用户指南》中的工作职能AWS 托管策略。
AWS 托管策略: AmazonConnect_ FullAccess
要允许对 Amazon Connect 进行完全读/写权限,您必须为IAM用户、群组或角色附加两项策略。附加 AmazonConnect_FullAccess
策略和包含以下内容的自定义策略:
自定义策略
{ "Version": "2012-10-17", "Statement": [ { "Sid": "AttachAnyPolicyToAmazonConnectRole", "Effect": "Allow", "Action": "iam:PutRolePolicy", "Resource": "arn:aws:iam::*:role/aws-service-role/connect.amazonaws.com/AWSServiceRoleForAmazonConnect*" } ] }
AmazonConnect_ FullAccess 政策
{ "Version": "2012-10-17", "Statement": [ { "Effect": "Allow", "Action": [ "connect:*", "ds:CreateAlias", "ds:AuthorizeApplication", "ds:CreateIdentityPoolDirectory", "ds:DeleteDirectory", "ds:DescribeDirectories", "ds:UnauthorizeApplication", "firehose:DescribeDeliveryStream", "firehose:ListDeliveryStreams", "kinesis:DescribeStream", "kinesis:ListStreams", "kms:DescribeKey", "kms:ListAliases", "lex:GetBots", "lex:ListBots", "lex:ListBotAliases", "logs:CreateLogGroup", "s3:GetBucketLocation", "s3:ListAllMyBuckets", "lambda:ListFunctions", "ds:CheckAlias", "profile:ListAccountIntegrations", "profile:GetDomain", "profile:ListDomains", "profile:GetProfileObjectType", "profile:ListProfileObjectTypeTemplates" ], "Resource": "*" }, { "Effect": "Allow", "Action": [ "profile:AddProfileKey", "profile:CreateDomain", "profile:CreateProfile", "profile:DeleteDomain", "profile:DeleteIntegration", "profile:DeleteProfile", "profile:DeleteProfileKey", "profile:DeleteProfileObject", "profile:DeleteProfileObjectType", "profile:GetIntegration", "profile:GetMatches", "profile:GetProfileObjectType", "profile:ListIntegrations", "profile:ListProfileObjects", "profile:ListProfileObjectTypes", "profile:ListTagsForResource", "profile:MergeProfiles", "profile:PutIntegration", "profile:PutProfileObject", "profile:PutProfileObjectType", "profile:SearchProfiles", "profile:TagResource", "profile:UntagResource", "profile:UpdateDomain", "profile:UpdateProfile" ], "Resource": "arn:aws:profile:*:*:domains/amazon-connect-*" }, { "Effect": "Allow", "Action": [ "s3:CreateBucket", "s3:GetBucketAcl" ], "Resource": "arn:aws:s3:::amazon-connect-*" }, { "Effect": "Allow", "Action": [ "servicequotas:GetServiceQuota" ], "Resource": "arn:aws:servicequotas:*:*:connect/*" }, { "Effect": "Allow", "Action": "iam:CreateServiceLinkedRole", "Resource": "*", "Condition": { "StringEquals": { "iam:AWSServiceName": "connect.amazonaws.com" } } }, { "Effect": "Allow", "Action": "iam:DeleteServiceLinkedRole", "Resource": "arn:aws:iam::*:role/aws-service-role/connect.amazonaws.com/AWSServiceRoleForAmazonConnect*" }, { "Effect": "Allow", "Action": "iam:CreateServiceLinkedRole", "Resource": "arn:aws:iam::*:role/aws-service-role/profile.amazonaws.com/*", "Condition": { "StringEquals": { "iam:AWSServiceName": "profile.amazonaws.com" } } } ] }
要允许用户创建实例,请确保他们具有 AmazonConnect_FullAccess
策略授予的权限。
当您使用 AmazonConnect_FullAccess
策略时,请注意以下几点:
-
iam:PutRolePolicy
允许获得该策略的用户将账户中的任何资源配置为使用 Amazon Connect 实例。由于它授予非常广泛的权限,因此仅在必要时才进行分配。相反,创建具有必要资源访问权限的服务相关角色,并允许用户将服务相关角色传递给 Amazon Connect(由AmazonConnect_FullAccess
策略授予)。 -
要使用您选择的名称创建 Amazon S3 存储桶,或者在 Amazon Connect 管理网站上创建或更新实例时使用现有存储桶,则需要额外的权限。如果您为通话录音、聊天记录、通话记录和其他数据选择默认存储位置,则系统会在这些对象的名称前面加上 “amazon-connect-”。
-
aws/connect KMS 密钥可用作默认加密选项。要使用自定义加密密钥,请为用户分配其他KMS权限。
-
为用户分配额外权限,以便将 Amazon Polly、直播媒体流、数据流和 Lex 机器人等其他 AWS 资源附加到他们的 Amazon Connect 实例。
有关更多信息和详细权限,请参阅使用自定义IAM策略管理 Amazon Connect 管理网站访问权限所需的权限。
AWS 托管策略: AmazonConnectReadOnlyAccess
要允许只读访问权限,您只需要附加AmazonConnectReadOnlyAccess
策略:
{ "Version": "2012-10-17", "Statement": [ { "Sid": "AllowConnectReadOnly", "Effect": "Allow", "Action": [ "connect:Get*", "connect:Describe*", "connect:List*", "ds:DescribeDirectories" ], "Resource": "*" }, { "Sid": "DenyConnectEmergencyAccess", "Effect": "Deny", "Action": "connect:AdminGetEmergencyAccessToken", "Resource": "*" } ] }
AWS 托管策略: AmazonConnectServiceLinkedRolePolicy
AmazonConnectServiceLinkedRolePolicy
角色权限策略允许 Amazon Connect 对指定的资源完成以下操作。当您在中启用其他功能 Amazon Connect时,将为AWSServiceRoleForAmazonConnect服务相关角色添加访问与这些功能关联的资源的额外权限:
{ "Version": "2012-10-17", "Statement": [ { "Sid": "AllowConnectActions", "Effect": "Allow", "Action": [ "connect:*" ], "Resource": [ "*" ] }, { "Sid": "AllowDeleteSLR", "Effect": "Allow", "Action": [ "iam:DeleteRole" ], "Resource": "arn:aws:iam::*:role/aws-service-role/connect.amazonaws.com/AWSServiceRoleForAmazonConnect_*" }, { "Sid": "AllowS3ObjectForConnectBucket", "Effect": "Allow", "Action": [ "s3:GetObject", "s3:GetObjectAcl", "s3:PutObject", "s3:PutObjectAcl", "s3:DeleteObject" ], "Resource": [ "arn:aws:s3:::amazon-connect-*/*" ] }, { "Sid": "AllowGetBucketMetadataForConnectBucket", "Effect": "Allow", "Action": [ "s3:GetBucketLocation", "s3:GetBucketAcl" ], "Resource": [ "arn:aws:s3:::amazon-connect-*" ] }, { "Sid": "AllowConnectLogGroupAccess", "Effect": "Allow", "Action": [ "logs:CreateLogStream", "logs:DescribeLogStreams", "logs:PutLogEvents" ], "Resource": [ "arn:aws:logs:*:*:log-group:/aws/connect/*:*" ] }, { "Sid": "AllowListLexBotAccess", "Effect": "Allow", "Action": [ "lex:ListBots", "lex:ListBotAliases" ], "Resource": "*" }, { "Sid": "AllowCustomerProfilesForConnectDomain", "Effect": "Allow", "Action": [ "profile:SearchProfiles", "profile:CreateProfile", "profile:UpdateProfile", "profile:AddProfileKey", "profile:ListProfileObjectTypes", "profile:ListCalculatedAttributeDefinitions", "profile:ListCalculatedAttributesForProfile", "profile:GetDomain", "profile:ListIntegrations" ], "Resource": "arn:aws:profile:*:*:domains/amazon-connect-*" }, { "Sid": "AllowReadPermissionForCustomerProfileObjects", "Effect": "Allow", "Action": [ "profile:ListProfileObjects", "profile:GetProfileObjectType" ], "Resource": [ "arn:aws:profile:*:*:domains/amazon-connect-*/object-types/*" ] }, { "Sid": "AllowListIntegrationForCustomerProfile", "Effect": "Allow", "Action": [ "profile:ListAccountIntegrations" ], "Resource": "*" }, { "Sid": "AllowReadForCustomerProfileObjectTemplates", "Effect": "Allow", "Action": [ "profile:ListProfileObjectTypeTemplates", "profile:GetProfileObjectTypeTemplate" ], "Resource": "arn:aws:profile:*:*:/templates*" }, { "Sid": "AllowWisdomForConnectEnabledTaggedResources", "Effect": "Allow", "Action": [ "wisdom:CreateContent", "wisdom:DeleteContent", "wisdom:CreateKnowledgeBase", "wisdom:GetAssistant", "wisdom:GetKnowledgeBase", "wisdom:GetContent", "wisdom:GetRecommendations", "wisdom:GetSession", "wisdom:NotifyRecommendationsReceived", "wisdom:QueryAssistant", "wisdom:StartContentUpload", "wisdom:UpdateContent", "wisdom:UntagResource", "wisdom:TagResource", "wisdom:CreateSession", "wisdom:CreateQuickResponse", "wisdom:GetQuickResponse", "wisdom:SearchQuickResponses", "wisdom:StartImportJob", "wisdom:GetImportJob", "wisdom:ListImportJobs", "wisdom:ListQuickResponses", "wisdom:UpdateQuickResponse", "wisdom:DeleteQuickResponse", "wisdom:PutFeedback", "wisdom:ListContentAssociations" ], "Resource": "*", "Condition": { "StringEquals": { "aws:ResourceTag/AmazonConnectEnabled": "True" } } }, { "Sid": "AllowListOperationForWisdom", "Effect": "Allow", "Action": [ "wisdom:ListAssistants", "wisdom:ListKnowledgeBases" ], "Resource": "*" }, { "Sid": "AllowCustomerProfilesCalculatedAttributesForConnectDomain", "Effect": "Allow", "Action": [ "profile:GetCalculatedAttributeForProfile", "profile:CreateCalculatedAttributeDefinition", "profile:DeleteCalculatedAttributeDefinition", "profile:GetCalculatedAttributeDefinition", "profile:UpdateCalculatedAttributeDefinition" ], "Resource": [ "arn:aws:profile:*:*:domains/amazon-connect-*/calculated-attributes/*" ] }, { "Sid": "AllowPutMetricsForConnectNamespace", "Effect": "Allow", "Action": "cloudwatch:PutMetricData", "Resource": "*", "Condition": { "StringEquals": { "cloudwatch:namespace": "AWS/Connect" } } }, { "Sid": "AllowSMSVoiceOperationsForConnect", "Effect": "Allow", "Action": [ "sms-voice:SendTextMessage", "sms-voice:DescribePhoneNumbers" ], "Resource": "arn:aws:sms-voice:*:*:phone-number/*", "Condition": { "StringEquals": { "aws:ResourceAccount": "${aws:PrincipalAccount}" } } }, { "Sid": "AllowCognitoForConnectEnabledTaggedResources", "Effect": "Allow", "Action": [ "cognito-idp:DescribeUserPool", "cognito-idp:ListUserPoolClients" ], "Resource": "arn:aws:cognito-idp:*:*:userpool/*", "Condition": { "StringEquals": { "aws:ResourceTag/AmazonConnectEnabled": "True" } } }, { "Sid": "AllowWritePermissionForCustomerProfileObjects", "Effect": "Allow", "Action": [ "profile:PutProfileObject" ], "Resource": [ "arn:aws:profile:*:*:domains/amazon-connect-*/object-types/*" ] } ] }
AWS 托管策略: AmazonConnectCampaignsServiceLinkedRolePolicy
AmazonConnectCampaignsServiceLinkedRolePolicy
角色权限策略允许 Amazon Connect 出站活动在指定资源上完成以下操作。
{ "Version": "2012-10-17", "Statement": [ { "Effect": "Allow", "Action": [ "connect-campaigns:ListCampaigns" ], "Resource" : "*" }, { "Effect": "Allow", "Action": [ "connect:BatchPutContact", "connect:StopContact" ], "Resource": "arn:aws:connect:*:*:instance/*" ] }
AWS 托管策略: AmazonConnectVoiceIDFullAccess
要允许针对 Amazon Connect Voice ID 的完全访问权限,您必须为用户、组或角色附加两项策略。附加AmazonConnectVoiceIDFullAccess
策略和以下自定义策略内容,以便通过 Amazon Connect 管理员网站访问语音 ID:
{ "Version": "2012-10-17", "Statement": [ { "Sid": "AttachAnyPolicyToAmazonConnectRole", "Effect": "Allow", "Action": "iam:PutRolePolicy", "Resource": "arn:aws:iam::*:role/aws-service-role/connect.amazonaws.com/AWSServiceRoleForAmazonConnect*" }, { "Effect": "Allow", "Action": [ "connect:CreateIntegrationAssociation", "connect:DeleteIntegrationAssociation", "connect:ListIntegrationAssociations" ], "Resource": "*" }, { "Effect": "Allow", "Action": [ "events:DeleteRule", "events:PutRule", "events:PutTargets", "events:RemoveTargets" ], "Resource": "*", "Condition": { "StringEquals": { "events:ManagedBy": "connect.amazonaws.com" } } } ] }
手动策略配置以下内容:
-
iam:PutRolePolicy
允许获得该策略的用户将账户中的任何资源配置为使用 Amazon Connect 实例。由于它授予非常广泛的权限,因此仅在必要时才进行分配。 -
要将语音识别域与 Amazon Connect 实例关联,您需要额外的 Amazon Connect 和亚马逊 EventBridge 权限。您需要权限才能调用 Amazon Connect APIs 来创建、删除和列出集成关联。您需要 EventBridge 权限才能创建和删除用于提供与语音 ID 相关的联系人记录的 EventBridge 规则。
由于没有默认加密选项,因此要将您的客户托管密钥与您的 Amazon Connect 语音识别一起使用,密钥策略中必须允许以下API操作。此外,还必须在相关密钥上添加这些权限。它们未包含在托管策略中。
-
kms:Decrypt
用于访问或存储加密数据。 -
kms:CreateGrant
– 当创建或更新域时,用于为 Voice ID 域创建对客户托管密钥的授权。该授权控制对指定KMS密钥的访问权限,该密钥允许访问授权 Amazon Connect 语音 ID 所需的操作。有关使用授权的更多信息,请参阅《AWS Key Management Service 开发人员指南》中的使用授权。 -
kms:DescribeKey
— 创建或更新域时,允许确定您提供的 ARN fo KMS r 密钥。
有关创建域和KMS密钥的更多信息,请参阅启用 Voice ID和静态加密。
AWS 托管策略: CustomerProfilesServiceLinkedRolePolicy
要允许 Amazon Connect 客户档案向您的 AWS 账户发布 CloudWatch 指标,您必须附上CustomerProfilesServiceLinkedRolePolicy
托管政策:
{ "Version": "2012-10-17", "Statement": [ { "Effect": "Allow", "Action": [ "cloudwatch:PutMetricData" ], "Resource": "", "Condition": { "StringEquals": { "cloudwatch:namespace": "AWS/CustomerProfiles" } } }, { "Effect": "Allow", "Action": [ "iam:DeleteRole" ], "Resource": "arn:aws:iam:::role/aws-service-role/profile.amazonaws.com/AWSServiceRoleForProfile_*" } ] }
AWS 托管策略: AmazonConnectSynchronizationServiceRolePolicy
AmazonConnectSynchronizationServiceRolePolicy
权限策略允许 Amazon Connect 托管同步对指定资源完成以下读取、写入、更新和删除操作。随着为更多资源启用资源同步,AWSServiceRoleForAmazonConnectSynchronization服务相关角色将获得访问这些资源的额外权限。
AmazonConnectSynchronizationServiceRolePolicy
权限策略分组为以下权限集。
-
connect
– 用于同步 Connect 配置和资源的 Connect 权限。 -
cloudwatch
— 发布您账户中某个实例的 Amazon Connect 使用指标的 CloudWatch 权限。
{ "Version": "2012-10-17", "Statement": [ { "Sid": "AllowConnectActions", "Effect": "Allow", "Action": [ "connect:CreateUser*", "connect:UpdateUser*", "connect:DeleteUser*", "connect:DescribeUser*", "connect:ListUser*", "connect:CreateRoutingProfile", "connect:UpdateRoutingProfile*", "connect:DeleteRoutingProfile", "connect:DescribeRoutingProfile", "connect:ListRoutingProfile*", "connect:CreateAgentStatus", "connect:UpdateAgentStatus", "connect:DescribeAgentStatus", "connect:ListAgentStatuses", "connect:CreateQuickConnect", "connect:UpdateQuickConnect*", "connect:DeleteQuickConnect", "connect:DescribeQuickConnect", "connect:ListQuickConnects", "connect:CreateHoursOfOperation", "connect:UpdateHoursOfOperation", "connect:DeleteHoursOfOperation", "connect:DescribeHoursOfOperation", "connect:ListHoursOfOperations", "connect:CreateQueue", "connect:UpdateQueue*", "connect:DeleteQueue", "connect:DescribeQueue", "connect:ListQueue*", "connect:CreatePrompt", "connect:UpdatePrompt", "connect:DeletePrompt", "connect:DescribePrompt", "connect:ListPrompts", "connect:GetPromptFile", "connect:CreateSecurityProfile", "connect:UpdateSecurityProfile", "connect:DeleteSecurityProfile", "connect:DescribeSecurityProfile", "connect:ListSecurityProfile*", "connect:CreateContactFlow*", "connect:UpdateContactFlow*", "connect:DeleteContactFlow*", "connect:DescribeContactFlow*", "connect:ListContactFlow*", "connect:BatchGetFlowAssociation", "connect:CreatePredefinedAttribute", "connect:UpdatePredefinedAttribute", "connect:DeletePredefinedAttribute", "connect:DescribePredefinedAttribute", "connect:ListPredefinedAttributes", "connect:ListTagsForResource", "connect:TagResource", "connect:UntagResource", "connect:ListTrafficDistributionGroups", "connect:ListPhoneNumbersV2", "connect:UpdatePhoneNumber", "connect:DescribePhoneNumber", "connect:AssociatePhoneNumberContactFlow", "connect:DisassociatePhoneNumberContactFlow", "connect:AssociateRoutingProfileQueues", "connect:DisassociateQueueQuickConnects", "connect:AssociateQueueQuickConnects", "connect:DisassociateUserProficiencies", "connect:AssociateUserProficiencies", "connect:DisassociateRoutingProfileQueues", "connect:CreateAuthenticationProfile", "connect:UpdateAuthenticationProfile", "connect:DescribeAuthenticationProfile", "connect:ListAuthenticationProfiles" ], "Resource": "*" }, { "Sid": "AllowPutMetricsForConnectNamespace", "Effect": "Allow", "Action": "cloudwatch:PutMetricData", "Resource": "*", "Condition": { "StringEquals": { "cloudwatch:namespace": "AWS/Connect" } } } ] }
Amazon Connect 更新 AWS 了托管策略
查看自该服务开始跟踪这些更改以来,Amazon Connect AWS 托管政策更新的详细信息。要获得有关此页面变更的自动提醒,请订RSS阅该Amazon Connect 文档历史记录页面上的订阅源。
更改 | 描述 | 日期 |
---|---|---|
在托管同步的服务相关角色托管策略中添加了以下操作:
|
2024年7月5日 | |
AmazonConnectReadOnlyAccess— 已重命名操作 |
AmazonConnectReadOnlyAccess 由于 Amazon Connect 操作已重命名为,托管策略已更新 |
2024年6月15日 |
AmazonConnectServiceLinkedRolePolicy— 增加了针对 Amazon Cognito 用户池和 Amazon Connect 客户资料的操作 |
在服务相关角色策略中添加了以下 Amazon Cognito 用户池操作,允许对具有资源标签的 Cognito 用户池用户池资源进行选择读取操作。
在服务相关角色策略中添加了以下 Amazon Connect 客户档案操作,以允许将数据放入与 Connect 相邻的服务 “客户档案”:
|
2024 年 5 月 23 日 |
AmazonConnectServiceLinkedRolePolicy— 在 Connect 中为亚马逊 Q 添加了操作 |
在 Amazon Q in Connect 知识库中,允许对带有资源标签
|
2024 年 5 月 20 日 |
AmazonConnectServiceLinkedRolePolicy— 为亚马逊 Pinpoint 添加了操作 |
在服务相关角色策略中添加了以下操作,以使用 Amazon Pinpoint 电话号码 Amazon Connect 允许发送:SMS
|
2023 年 11 月 17 日 |
AmazonConnectServiceLinkedRolePolicy— 在 Connect 中为亚马逊 Q 添加了操作 |
在 Amazon Q in Connect 知识库中,允许对带有资源标签
|
2023 年 11 月 15 日 |
AmazonConnectCampaignsServiceLinkedRolePolicy— 为添加了操作 Amazon Connect |
Amazon Connect 添加了检索出站广告系列的新操作:
|
2023 年 11 月 8 日 |
AmazonConnectSynchronizationServiceRolePolicy— 添加了新的 AWS 托管策略 |
已为托管式同步添加新的服务相关角色托管策略。 该策略提供读取、创建、更新和删除 Amazon Connect 资源的权限,并用于跨 AWS 区域自动同步 AWS 资源。 |
2023 年 11 月 3 日 |
AmazonConnectServiceLinkedRolePolicy— 为客户档案添加了操作 |
添加了以下操作来管理 Amazon Connect 客户档案服务关联角色:
|
2023 年 10 月 30 日 |
AmazonConnectServiceLinkedRolePolicy— 在 Connect 中为亚马逊 Q 添加了操作 |
在 Amazon Q in Connect 知识库中,允许对带有资源标签
|
2023 年 10 月 25 日 |
AmazonConnectServiceLinkedRolePolicy— 为客户档案添加了操作 |
添加了以下操作来管理 Amazon Connect 客户档案服务关联角色:
|
2023 年 10 月 6 日 |
AmazonConnectServiceLinkedRolePolicy— 在 Connect 中为亚马逊 Q 添加了操作 |
在 Amazon Q in Connect 知识库和助理中,允许对带有资源标签
允许对所有 Amazon Q in Connect 资源执行以下
|
2023 年 9 月 29 日 |
CustomerProfilesServiceLinkedRolePolicy— 已添加 CustomerProfilesServiceLinkedRolePolicy |
新的托管策略。 |
2023 年 3 月 7 日 |
AmazonConnect_ FullAccess — 增加了管理 Amazon Connect 客户档案服务关联角色的权限 |
已添加以下操作来管理 Amazon Connect Customer Profiles 服务相关角色。
|
2023 年 1 月 26 日 |
AmazonConnectServiceLinkedRolePolicy— 为亚马逊添加了操作 CloudWatch |
已添加以下操作,以将实例的 Amazon Connect 使用情况指标发布到您的账户。
|
2022 年 2 月 22 日 |
AmazonConnect_ FullAccess — 增加了管理 Amazon Connect 客户资料域的权限 |
已添加用于管理为新 Amazon Connect 实例创建的 Amazon Connect Customer Profiles 域的所有权限。
允许对名称前缀为
|
2021 年 11 月 12 日 |
AmazonConnectServiceLinkedRolePolicy— 为 Amazon Connect 客户档案添加了操作 |
已添加以下操作,以便 Amazon Connect 流和座席体验可以与您的默认 Customer Profiles 域中的配置文件进行交互:
已添加以下操作,以便 Amazon Connect 流和座席体验可以与您的默认 Customer Profiles 域中的配置文件对象进行交互:
已添加以下操作,以便 Amazon Connect 流和座席体验可以确定是否已为您的 Amazon Connect 实例启用了 Customer Profiles:
|
2021 年 11 月 12 日 |
AmazonConnectVoiceIDFullAccess— 添加了新的 AWS 托管策略 |
添加了新的 AWS 托管策略,这样您就可以将用户设置为使用 Amazon Connect 语音识别码。 本政策提供通过 AWS 控制台或其他方式对 Amazon Connect 语音识别的完全访问权限。SDK |
2021 年 9 月 27 日 |
AmazonConnectCampaignsServiceLinkedRolePolicy— 添加了新的服务相关角色策略 |
已为出站活动添加新的服务相关角色策略。 该策略提供检索所有出站活动的权限。 |
2021 年 9 月 27 日 |
AmazonConnectServiceLinkedRolePolicy— 为 Amazon Lex 添加了操作 |
已为跨所有区域的账户中创建的所有自动程序添加以下操作。添加了这些操作是为了支持与 Amazon Lex 的集成。
|
2021 年 6 月 15 日 |
AmazonConnect_ FullAccess — 为 Amazon Lex 添加了操作 |
已为跨所有区域的账户中创建的所有自动程序添加以下操作。添加了这些操作是为了支持与 Amazon Lex 的集成。
|
2021 年 6 月 15 日 |
Amazon Connect 开始跟踪更改 |
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