com.amazonaws.services.connect.model

Class CreateRoutingProfileRequest

java.lang.Object

com.amazonaws.AmazonWebServiceRequest

com.amazonaws.services.connect.model.CreateRoutingProfileRequest

All Implemented Interfaces:

HandlerContextAware, ReadLimitInfo, Serializable, Cloneable

@Generated(value="com.amazonaws:aws-java-sdk-code-generator")
public class CreateRoutingProfileRequest
extends AmazonWebServiceRequest
implements Serializable, Cloneable

See Also:

AWS API Documentation, Serialized Form

Field Summary

Fields inherited from class com.amazonaws.AmazonWebServiceRequest

NOOP

Constructor Summary

Constructors

Constructor and Description
CreateRoutingProfileRequest()

Method Summary

Modifier and Type	Method and Description
CreateRoutingProfileRequest	addTagsEntry(String key, String value) Add a single Tags entry
CreateRoutingProfileRequest	clearTagsEntries() Removes all the entries added into Tags.
CreateRoutingProfileRequest	clone() Creates a shallow clone of this object for all fields except the handler context.
boolean	equals(Object obj)
String	getAgentAvailabilityTimer() Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
String	getDefaultOutboundQueueId() The default outbound queue for the routing profile.
String	getDescription() Description of the routing profile.
String	getInstanceId() The identifier of the Amazon Connect instance.
List<MediaConcurrency>	getMediaConcurrencies() The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
String	getName() The name of the routing profile.
List<RoutingProfileQueueConfig>	getQueueConfigs() The inbound queues associated with the routing profile.
Map<String,String>	getTags() The tags used to organize, track, or control access for this resource.
int	hashCode()
void	setAgentAvailabilityTimer(String agentAvailabilityTimer) Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
void	setDefaultOutboundQueueId(String defaultOutboundQueueId) The default outbound queue for the routing profile.
void	setDescription(String description) Description of the routing profile.
void	setInstanceId(String instanceId) The identifier of the Amazon Connect instance.
void	setMediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies) The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
void	setName(String name) The name of the routing profile.
void	setQueueConfigs(Collection<RoutingProfileQueueConfig> queueConfigs) The inbound queues associated with the routing profile.
void	setTags(Map<String,String> tags) The tags used to organize, track, or control access for this resource.
String	toString() Returns a string representation of this object.
CreateRoutingProfileRequest	withAgentAvailabilityTimer(AgentAvailabilityTimer agentAvailabilityTimer) Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
CreateRoutingProfileRequest	withAgentAvailabilityTimer(String agentAvailabilityTimer) Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
CreateRoutingProfileRequest	withDefaultOutboundQueueId(String defaultOutboundQueueId) The default outbound queue for the routing profile.
CreateRoutingProfileRequest	withDescription(String description) Description of the routing profile.
CreateRoutingProfileRequest	withInstanceId(String instanceId) The identifier of the Amazon Connect instance.
CreateRoutingProfileRequest	withMediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies) The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
CreateRoutingProfileRequest	withMediaConcurrencies(MediaConcurrency... mediaConcurrencies) The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
CreateRoutingProfileRequest	withName(String name) The name of the routing profile.
CreateRoutingProfileRequest	withQueueConfigs(Collection<RoutingProfileQueueConfig> queueConfigs) The inbound queues associated with the routing profile.
CreateRoutingProfileRequest	withQueueConfigs(RoutingProfileQueueConfig... queueConfigs) The inbound queues associated with the routing profile.
CreateRoutingProfileRequest	withTags(Map<String,String> tags) The tags used to organize, track, or control access for this resource.

Methods inherited from class com.amazonaws.AmazonWebServiceRequest

addHandlerContext, getCloneRoot, getCloneSource, getCustomQueryParameters, getCustomRequestHeaders, getGeneralProgressListener, getHandlerContext, getReadLimit, getRequestClientOptions, getRequestCredentials, getRequestCredentialsProvider, getRequestMetricCollector, getSdkClientExecutionTimeout, getSdkRequestTimeout, putCustomQueryParameter, putCustomRequestHeader, setGeneralProgressListener, setRequestCredentials, setRequestCredentialsProvider, setRequestMetricCollector, setSdkClientExecutionTimeout, setSdkRequestTimeout, withGeneralProgressListener, withRequestCredentialsProvider, withRequestMetricCollector, withSdkClientExecutionTimeout, withSdkRequestTimeout

Methods inherited from class java.lang.Object

getClass, notify, notifyAll, wait, wait, wait

Constructor Detail

CreateRoutingProfileRequest

public CreateRoutingProfileRequest()

Method Detail

setInstanceId

public void setInstanceId(String instanceId)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Parameters:

instanceId - The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

getInstanceId

public String getInstanceId()

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Returns:

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

withInstanceId

public CreateRoutingProfileRequest withInstanceId(String instanceId)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Parameters:

instanceId - The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Returns:

Returns a reference to this object so that method calls can be chained together.

setName

public void setName(String name)

The name of the routing profile. Must not be more than 127 characters.

Parameters:

name - The name of the routing profile. Must not be more than 127 characters.

getName

public String getName()

The name of the routing profile. Must not be more than 127 characters.

Returns:

The name of the routing profile. Must not be more than 127 characters.

withName

public CreateRoutingProfileRequest withName(String name)

The name of the routing profile. Must not be more than 127 characters.

Parameters:

name - The name of the routing profile. Must not be more than 127 characters.

Returns:

Returns a reference to this object so that method calls can be chained together.

setDescription

public void setDescription(String description)

Description of the routing profile. Must not be more than 250 characters.

Parameters:

description - Description of the routing profile. Must not be more than 250 characters.

getDescription

public String getDescription()

Description of the routing profile. Must not be more than 250 characters.

Returns:

Description of the routing profile. Must not be more than 250 characters.

withDescription

public CreateRoutingProfileRequest withDescription(String description)

Description of the routing profile. Must not be more than 250 characters.

Parameters:

description - Description of the routing profile. Must not be more than 250 characters.

Returns:

Returns a reference to this object so that method calls can be chained together.

setDefaultOutboundQueueId

public void setDefaultOutboundQueueId(String defaultOutboundQueueId)

The default outbound queue for the routing profile.

Parameters:

defaultOutboundQueueId - The default outbound queue for the routing profile.

getDefaultOutboundQueueId

public String getDefaultOutboundQueueId()

The default outbound queue for the routing profile.

Returns:

The default outbound queue for the routing profile.

withDefaultOutboundQueueId

public CreateRoutingProfileRequest withDefaultOutboundQueueId(String defaultOutboundQueueId)

The default outbound queue for the routing profile.

Parameters:

defaultOutboundQueueId - The default outbound queue for the routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

getQueueConfigs

public List<RoutingProfileQueueConfig> getQueueConfigs()

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

Returns:

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

setQueueConfigs

public void setQueueConfigs(Collection<RoutingProfileQueueConfig> queueConfigs)

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

Parameters:

queueConfigs - The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

withQueueConfigs

public CreateRoutingProfileRequest withQueueConfigs(RoutingProfileQueueConfig... queueConfigs)

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

NOTE: This method appends the values to the existing list (if any). Use setQueueConfigs(java.util.Collection) or withQueueConfigs(java.util.Collection) if you want to override the existing values.

Parameters:

queueConfigs - The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

Returns:

Returns a reference to this object so that method calls can be chained together.

withQueueConfigs

public CreateRoutingProfileRequest withQueueConfigs(Collection<RoutingProfileQueueConfig> queueConfigs)

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

Parameters:

queueConfigs - The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

Returns:

Returns a reference to this object so that method calls can be chained together.

getMediaConcurrencies

public List<MediaConcurrency> getMediaConcurrencies()

The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Returns:

The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

setMediaConcurrencies

public void setMediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies)

The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Parameters:

mediaConcurrencies - The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

withMediaConcurrencies

public CreateRoutingProfileRequest withMediaConcurrencies(MediaConcurrency... mediaConcurrencies)

The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

NOTE: This method appends the values to the existing list (if any). Use setMediaConcurrencies(java.util.Collection) or withMediaConcurrencies(java.util.Collection) if you want to override the existing values.

Parameters:

mediaConcurrencies - The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

withMediaConcurrencies

public CreateRoutingProfileRequest withMediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies)

The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Parameters:

mediaConcurrencies - The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

getTags

public Map<String,String> getTags()

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

Returns:

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

setTags

public void setTags(Map<String,String> tags)

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

Parameters:

tags - The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

withTags

public CreateRoutingProfileRequest withTags(Map<String,String> tags)

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

Parameters:

tags - The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

Returns:

Returns a reference to this object so that method calls can be chained together.

addTagsEntry

public CreateRoutingProfileRequest addTagsEntry(String key,
                                                String value)

Add a single Tags entry

See Also:

withTags(java.util.Map<java.lang.String, java.lang.String>)

clearTagsEntries

public CreateRoutingProfileRequest clearTagsEntries()

Removes all the entries added into Tags.

Returns:

Returns a reference to this object so that method calls can be chained together.

setAgentAvailabilityTimer

public void setAgentAvailabilityTimer(String agentAvailabilityTimer)

Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Parameters:

agentAvailabilityTimer - Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

See Also:

AgentAvailabilityTimer

getAgentAvailabilityTimer

public String getAgentAvailabilityTimer()

Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Returns:

Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

See Also:

AgentAvailabilityTimer

withAgentAvailabilityTimer

public CreateRoutingProfileRequest withAgentAvailabilityTimer(String agentAvailabilityTimer)

Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Parameters:

agentAvailabilityTimer - Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

AgentAvailabilityTimer

withAgentAvailabilityTimer

public CreateRoutingProfileRequest withAgentAvailabilityTimer(AgentAvailabilityTimer agentAvailabilityTimer)

Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Parameters:

agentAvailabilityTimer - Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

AgentAvailabilityTimer

toString

public String toString()

Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.

Overrides:

toString in class Object

Returns:

A string representation of this object.

See Also:

Object.toString()

equals

public boolean equals(Object obj)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

clone

public CreateRoutingProfileRequest clone()

Description copied from class: AmazonWebServiceRequest

Creates a shallow clone of this object for all fields except the handler context. Explicitly does not clone the deep structure of the other fields in the message.

Overrides:

clone in class AmazonWebServiceRequest

See Also:

Object.clone()