Class: Aws::Connect::Types::CreateRoutingProfileRequest
- Inherits:
-
Struct
- Object
- Struct
- Aws::Connect::Types::CreateRoutingProfileRequest
- Defined in:
- gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb
Overview
Constant Summary collapse
- SENSITIVE =
[]
Instance Attribute Summary collapse
-
#agent_availability_timer ⇒ String
Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
-
#default_outbound_queue_id ⇒ String
The default outbound queue for the routing profile.
-
#description ⇒ String
Description of the routing profile.
-
#instance_id ⇒ String
The identifier of the Amazon Connect instance.
-
#media_concurrencies ⇒ Array<Types::MediaConcurrency>
The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
-
#name ⇒ String
The name of the routing profile.
-
#queue_configs ⇒ Array<Types::RoutingProfileQueueConfig>
The inbound queues associated with the routing profile.
-
#tags ⇒ Hash<String,String>
The tags used to organize, track, or control access for this resource.
Instance Attribute Details
#agent_availability_timer ⇒ String
Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 3193 class CreateRoutingProfileRequest < Struct.new( :instance_id, :name, :description, :default_outbound_queue_id, :queue_configs, :media_concurrencies, :tags, :agent_availability_timer) SENSITIVE = [] include Aws::Structure end |
#default_outbound_queue_id ⇒ String
The default outbound queue for the routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 3193 class CreateRoutingProfileRequest < Struct.new( :instance_id, :name, :description, :default_outbound_queue_id, :queue_configs, :media_concurrencies, :tags, :agent_availability_timer) SENSITIVE = [] include Aws::Structure end |
#description ⇒ String
Description of the routing profile. Must not be more than 250 characters.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 3193 class CreateRoutingProfileRequest < Struct.new( :instance_id, :name, :description, :default_outbound_queue_id, :queue_configs, :media_concurrencies, :tags, :agent_availability_timer) SENSITIVE = [] include Aws::Structure end |
#instance_id ⇒ String
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 3193 class CreateRoutingProfileRequest < Struct.new( :instance_id, :name, :description, :default_outbound_queue_id, :queue_configs, :media_concurrencies, :tags, :agent_availability_timer) SENSITIVE = [] include Aws::Structure end |
#media_concurrencies ⇒ Array<Types::MediaConcurrency>
The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 3193 class CreateRoutingProfileRequest < Struct.new( :instance_id, :name, :description, :default_outbound_queue_id, :queue_configs, :media_concurrencies, :tags, :agent_availability_timer) SENSITIVE = [] include Aws::Structure end |
#name ⇒ String
The name of the routing profile. Must not be more than 127 characters.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 3193 class CreateRoutingProfileRequest < Struct.new( :instance_id, :name, :description, :default_outbound_queue_id, :queue_configs, :media_concurrencies, :tags, :agent_availability_timer) SENSITIVE = [] include Aws::Structure end |
#queue_configs ⇒ Array<Types::RoutingProfileQueueConfig>
The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.
The limit of 10 array members applies to the maximum number of
RoutingProfileQueueConfig
objects that can be passed during a
CreateRoutingProfile API request. It is different from the quota of
50 queues per routing profile per instance that is listed in Amazon
Connect service quotas.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 3193 class CreateRoutingProfileRequest < Struct.new( :instance_id, :name, :description, :default_outbound_queue_id, :queue_configs, :media_concurrencies, :tags, :agent_availability_timer) SENSITIVE = [] include Aws::Structure end |
#tags ⇒ Hash<String,String>
The tags used to organize, track, or control access for this resource. For example, \{ "Tags": {"key1":"value1", "key2":"value2"\} \}.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 3193 class CreateRoutingProfileRequest < Struct.new( :instance_id, :name, :description, :default_outbound_queue_id, :queue_configs, :media_concurrencies, :tags, :agent_availability_timer) SENSITIVE = [] include Aws::Structure end |