Document history - AWS Support

Document history

The following table describes the important changes to the documentation since the last release of the AWS Support service.

  • API version: 2013-04-15

  • Latest documentation update: November 24, 2021

The following table describes important updates to the AWS Support and AWS Trusted Advisor documentation, beginning in May 10, 2021. You can subscribe to the RSS feed to receive notifications about the updates.

Change Description Date

Updated documentation

If you have an Enterprise On-Ramp Support plan, you have access to all Trusted Advisor checks and the AWS Support API.

November 24, 2021

Updated documentation for Trusted Advisor

Trusted Advisor added two new checks for Amazon Comprehend. For more information, see the AWS Trusted Advisor check reference.

September 29, 2021

Updated documentation for Trusted Advisor

The check name for Amazon Elasticsearch Reserved Instance Optimization is renamed to Amazon OpenSearch Service Reserved Instance Optimization. For more information, see Change log for AWS Trusted Advisor checks.

September 8, 2021

Updated documentation for Trusted Advisor checks

Added a reference topic for all Trusted Advisor checks. For more information, see AWS Trusted Advisor check reference.

September 1, 2021

Updated documentation for Trusted Advisor managed policies

Updated documentation for the Trusted Advisor managed policies. For more information, see AWS managed policies for AWS Support and AWS Trusted Advisor.

August 10, 2021

Updated documentation for Trusted Advisor

Updated documentation for the Trusted Advisor console. For more information, see Get started with AWS Trusted Advisor.

July 16, 2021

Updated documentation for creating AWS Support cases

Added documentation about how to create a related support case for cases that are permanently closed. For more information, see Reopening a closed case and Creating a related case.

June 8, 2021

Updated documentation for Trusted Advisor

Trusted Advisor added two new checks for Amazon Elastic Block Store (Amazon EBS) volume storage. For more information, see Change log for AWS Trusted Advisor checks.

June 8, 2021

Updated documentation

The following topics are updated:

May 12, 2021

Earlier updates

Change Description Date
Updated documentation for Trusted Advisor Added documentation to filter, refresh, and download check results. For more information, see the following sections: March 16, 2021
Updated documentation about AWS managed policies Added information about the AWSSupportServiceRolePolicy AWS managed policy. For more information, see Using service-linked roles for AWS Support. March 16, 2021
Added checks for AWS Lambda Added four AWS Trusted Advisor checks for Lambda in the Change log for AWS Trusted Advisor checks. March 8, 2021
Updated service limit checks for Amazon Elastic Block Store Updated five AWS Trusted Advisor checks for Amazon EBS in the Change log for AWS Trusted Advisor checks. March 5, 2021
Updated documentation for CloudTrail logging CloudTrail supports logging for console actions when you change your AWS Support plan. For more information, see Logging changes to your AWS Support plan. February 9, 2021
Updated documentation for Trusted Advisor Updated the Get started with AWS Trusted Advisor topic. January 29, 2021
Updated documentation for Trusted Advisor reports Added a Troubleshooting section for using Trusted Advisor reports with other AWS services. December 4, 2020
Added AWS Trusted Advisor support for AWS CloudTrail logging CloudTrail supports logging for a subset of Trusted Advisor console actions. For more information, see Logging AWS Trusted Advisor console actions with AWS CloudTrail. November 23, 2020
Added a change log topic View changes to AWS Trusted Advisor checks and categories in the Change log for AWS Trusted Advisor checks. November 18, 2020
Added support for organizational units You can now create reports for Trusted Advisor checks for organizational units (OUs). For more information, see Create organizational view reports. November 17, 2020
Updated the logging with AWS CloudTrail topic Added an example log entry for a Trusted Advisor API operation. See AWS Trusted Advisor information in CloudTrail logging. October 22, 2020
Added AWS Support quotas Added information about the current quotas and restrictions for AWS Support. See the AWS Support endpoints and quotas in the AWS General Reference. August 4, 2020
Organizational view for AWS Trusted Advisor You can now create reports for Trusted Advisor checks for accounts that are part of AWS Organizations. See Organizational view for AWS Trusted Advisor. July 17, 2020
Security and AWS Support Updated information about security considerations when using AWS Support and Trusted Advisor. See Security in AWS Support May 5, 2020
Security and AWS Support Added information about security considerations when using AWS Support. January 10, 2020
Using Trusted Advisor as a web service Added updated instructions to refresh Trusted Advisor data after getting list of Trusted Advisor checks. November 1, 2018
Using Service-linked roles Added new section. July 11, 2018
Getting Started: Troubleshooting Added troubleshooting links for Route 53 and AWS Certificate Manager. September 1, 2017
Case Management Example: Creating a Case Added a note about the CC box for users who have the Basic support plan. August 1, 2017
Monitoring Trusted Advisor Check Results with CloudWatch Events Added new section. November 18, 2016
Case Management Updated the names of case severity levels. October 27, 2016
Logging AWS Support Calls with AWS CloudTrail Added new section. April 21, 2016
Getting Started: Troubleshooting Added more troubleshooting links. May 19, 2015
Getting Started: Troubleshooting Added more troubleshooting links. November 18, 2014
Getting Started: Case Management Updated to reflect AWS Service Catalog in the AWS Management Console. October 30, 2014
Programming the Life of an AWS Support Case Added information about new API elements for adding attachments to cases and for omitting case communications when retrieving case history. July 16, 2014
Accessing AWS Support Removed named support contacts as an access method. May 28, 2014
Getting Started Added the Getting Started section. December 13, 2013
Initial publication New AWS Support service released. April 30, 2013