Document history - AWS Support

Document history

The following table describes the important changes to the documentation since the last release of the AWS Support service.

  • API version: 2013-04-15

  • Latest documentation update: February 9, 2021

Change Description Date changed
Updated documentation for CloudTrail logging CloudTrail supports logging for console actions when you change your AWS Support plan. For more information, see Logging changes to your AWS Support plan. February 9, 2021
Updated documentation for Trusted Advisor Updated the Get started with AWS Trusted Advisor topic. January 29, 2021
Updated documentation for Trusted Advisor reports Added a Troubleshooting section for using Trusted Advisor reports with other AWS services. December 4, 2020
Added AWS Trusted Advisor support for AWS CloudTrail logging CloudTrail supports logging for a subset of Trusted Advisor console actions. For more information, see Logging AWS Trusted Advisor console actions with AWS CloudTrail. November 23, 2020
Added a change log topic View changes to AWS Trusted Advisor checks and categories in the Change log for AWS Trusted Advisor checks. November 18, 2020
Added support for organizational units You can now create reports for Trusted Advisor checks for organizational units (OUs). For more information, see Create organizational view reports. November 17, 2020
Updated the logging with AWS CloudTrail topic Added an example log entry for a Trusted Advisor API operation. See AWS Trusted Advisor information in CloudTrail logging. October 22, 2020
Added AWS Support quotas Added information about the current quotas and restrictions for AWS Support. See the AWS Support endpoints and quotas in the AWS General Reference. August 4, 2020
Organizational view for AWS Trusted Advisor You can now create reports for Trusted Advisor checks for accounts that are part of AWS Organizations. See Organizational view for AWS Trusted Advisor. July 17, 2020
Security and AWS Support Updated information about security considerations when using AWS Support and Trusted Advisor. See Security in AWS Support May 5, 2020
Security and AWS Support Added information about security considerations when using AWS Support. January 10, 2020
Using Trusted Advisor as a web service Added updated instructions to refresh Trusted Advisor data after getting list of Trusted Advisor checks. November 1, 2018
Using Service-linked roles Added new section. July 11, 2018
Getting Started: Troubleshooting Added troubleshooting links for Route 53 and AWS Certificate Manager. September 1, 2017
Case Management Example: Creating a Case Added a note about the CC box for users who have the Basic support plan. August 1, 2017
Monitoring Trusted Advisor Check Results with CloudWatch Events Added new section. November 18, 2016
Case Management Updated the names of case severity levels. October 27, 2016
Logging AWS Support API Calls with AWS CloudTrail Added new section. April 21, 2016
Getting Started: Troubleshooting Added more troubleshooting links. May 19, 2015
Getting Started: Troubleshooting Added more troubleshooting links. November 18, 2014
Getting Started: Case Management Updated to reflect AWS Service Catalog in the AWS Management Console. October 30, 2014
Programming the Life of an AWS Support Case Added information about new API elements for adding attachments to cases and for omitting case communications when retrieving case history. July 16, 2014
Accessing AWS Support Removed named support contacts as an access method. May 28, 2014
Getting Started Added the Getting Started section. December 13, 2013
Initial publication New AWS Support service released. April 30, 2013