AWS Support
User Guide (API Version 2013-04-15)

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Document History

The following table describes the important changes to the documentation since the last release of the AWS Support service.

  • API version: 2013-04-15

  • Latest documentation update: November 01, 2018

Change Description Date Changed
Using Trusted Advisor as a Web Service Added updated instructions to refresh Trusted Advisor data after getting list of Trusted Advisor checks. November 01, 2018
Using Service-Linked Roles Added new section. July 11, 2018
Getting Started: Troubleshooting Added troubleshooting links for Route 53 and AWS Certificate Manager. September 1, 2017
Case Management Example: Creating a Case Added a note about the CC box for users who have the Basic support plan. August 1, 2017
Monitoring Trusted Advisor Check Results with CloudWatch Events Added new section. November 18, 2016
Case Management Updated the names of case severity levels. October 27, 2016
Logging AWS Support API Calls with AWS CloudTrail Added new section. April 21, 2016
Getting Started: Troubleshooting Added more troubleshooting links. May 19, 2015
Getting Started: Troubleshooting Added more troubleshooting links. November 18, 2014
Getting Started: Case Management Updated to reflect Support Center in the AWS Management Console. October 30, 2014
Programming the Life of an AWS Support Case Added information about new API elements for adding attachments to cases and for omitting case communications when retrieving case history. July 16, 2014
Accessing AWS Support Removed named support contacts as an access method. May 28, 2014
Getting Started Added the Getting Started section. December 13, 2013
Initial publication New AWS Support service released. April 30, 2013