Changing personal meeting PINs - Amazon Chime

You must be an Amazon Chime system administrator to complete the steps in this guide. If you need help with the Amazon Chime desktop client, web app, or mobile app, see Getting support in the Amazon Chime User Guide.

Changing personal meeting PINs

A personal meeting PIN is a static ID generated when the user registers. The PIN makes it easy for an Amazon Chime user to schedule meetings with other Amazon Chime users. Using a personal meeting PIN means that meeting organizers don't have to remember meeting details for each new meeting that they schedule.

If a user feels that their personal meeting PIN has been compromised, you can reset their PIN and generate a new ID. After you update a personal meeting PIN, the user must update all meetings that were scheduled using the old personal meeting PIN.

To change a personal meeting PIN

  1. Open the Amazon Chime console at https://chime.aws.amazon.com/.

  2. On the Accounts page, select the name of the Amazon Chime account.

  3. In the navigation pane, choose Users.

  4. Search for the user who needs their PIN changed.

  5. To open the User detail page, choose the name of the user.

  6. Choose User actions, Reset personal PIN, Confirm.