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Amazon Q Business does not use customer data for service improvement or for improving its underlying large language models (LLMs). Also, none of the data you include in your Teams conversations will be indexed into your company's Amazon Q Business instance. For more information, see Amazon Q Business Service improvement.
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The Amazon Q Business Teams app will have access to the same knowledge available in the corresponding Amazon Q Business web experience.
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To reset, start new conversation, using the /new_conversation command.
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When you upload a file, the Amazon Q bot for Teams will only be able to respond from the file (and general knowledge if your Amazon Q admin has enabled it). Start a new chat if you want to return to getting answers from company knowledge.
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Closing the Amazon Q Business bot for Teams side panel will end the current conversation. Users can review past conversations in Teams or all conversations from all channels (Teams, browser extensions, etc.) in your Amazon Q Business web experience. You can access all the history of previous conversations including, the names of the attachments in those conversations.
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All conversations in Amazon Q Business are deleted after 30 days of inactivity. Teams may store conversations for longer depending on your company's Teams conversation history rules.
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Amazon Q may provide inaccurate responses at times. For more information, see Hallucination in the topic Key concepts of Amazon Q Business.
