Use the following topics to help you resolve credentials issues with the Snowball Edge device.
Unable to locate AWS CLI
credentials for Snowball Edge
If you're communicating with the AWS Snowball Edge device through the Amazon S3
interface using the AWS CLI, you might encounter an error message that says
Unable to locate credentials. You can configure credentials by
running "aws configure".
Action to take
Configure the AWS credentials that the AWS CLI uses to run commands for you. For more information, see Configuring the AWS CLI in the AWS Command Line Interface User Guide.
Troubleshooting Snowball Edge error message: Check Your Secret
Access Key and Signing
When using the Amazon S3 interface to transfer data to a Snowball Edge, you might encounter the following error message.
An error occurred (SignatureDoesNotMatch) when calling the CreateMultipartUpload operation: The request signature we calculated does not match the signature you provided.
Check your AWS secret access key and signing method. For more details go to:
http://docs.aws.amazon.com/AmazonS3/latest/dev/RESTAuthentication.html#ConstructingTheAuthenticationHeader
Action to take
Get your credentials from the Snowball Edge client. For more information, see Getting credentials for a Snowball Edge.
