AWS Support 使用 SDK for Java 2.x 的範例

下列程式碼範例示範如何使用 AWS SDK for Java 2.x 搭配 來執行動作和實作常見案例 AWS Support。

基本概念是程式碼範例，示範如何在服務內執行基本操作。

Actions 是大型程式的程式碼摘錄，必須在內容中執行。雖然 動作會示範如何呼叫個別服務函數，但您可以在其相關案例中查看內容中的動作。

每個範例都包含完整原始程式碼的連結，您可以在其中找到如何在內容中設定和執行程式碼的指示。

開始使用

您好 AWS Support

下列程式碼範例示範如何開始使用 AWS Support。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

import software.amazon.awssdk.regions.Region;
import software.amazon.awssdk.services.support.SupportClient;
import software.amazon.awssdk.services.support.model.Category;
import software.amazon.awssdk.services.support.model.DescribeServicesRequest;
import software.amazon.awssdk.services.support.model.DescribeServicesResponse;
import software.amazon.awssdk.services.support.model.Service;
import software.amazon.awssdk.services.support.model.SupportException;
import java.util.ArrayList;
import java.util.List;

/**
 * Before running this Java (v2) code example, set up your development
 * environment, including your credentials.
 *
 * For more information, see the following documentation topic:
 *
 * https://docs.aws.amazon.com/sdk-for-java/latest/developer-guide/get-started.html
 *
 * In addition, you must have the AWS Business Support Plan to use the AWS
 * Support Java API. For more information, see:
 *
 * https://aws.amazon.com/premiumsupport/plans/
 *
 * This Java example performs the following task:
 *
 * 1. Gets and displays available services.
 *
 *
 * NOTE: To see multiple operations, see SupportScenario.
 */

public class HelloSupport {
    public static void main(String[] args) {
        Region region = Region.US_WEST_2;
        SupportClient supportClient = SupportClient.builder()
                .region(region)
                .build();

        System.out.println("***** Step 1. Get and display available services.");
        displayServices(supportClient);
    }

    // Return a List that contains a Service name and Category name.
    public static void displayServices(SupportClient supportClient) {
        try {
            DescribeServicesRequest servicesRequest = DescribeServicesRequest.builder()
                    .language("en")
                    .build();

            DescribeServicesResponse response = supportClient.describeServices(servicesRequest);
            List<Service> services = response.services();

            System.out.println("Get the first 10 services");
            int index = 1;
            for (Service service : services) {
                if (index == 11)
                    break;

                System.out.println("The Service name is: " + service.name());

                // Display the Categories for this service.
                List<Category> categories = service.categories();
                for (Category cat : categories) {
                    System.out.println("The category name is: " + cat.name());
                }
                index++;
            }

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }
}

• 如需 API 詳細資訊，請參閱 DescribeServices AWS SDK for Java 2.x 參考中的 API。

基本概念

了解基本概念

以下程式碼範例顯示做法：

• 取得並顯示案例可用的服務和嚴重性層級。

• 根據選取的服務、類別和嚴重性層級建立支援案例。

• 取得並顯示當天開啟的案例清單。

• 將附件集和通訊新增至新案例。

• 描述案例的新附件和通訊。

• 解決案例。

• 取得並顯示當天已解決的案例清單。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

執行各種 AWS Support 操作。

import software.amazon.awssdk.core.SdkBytes;
import software.amazon.awssdk.regions.Region;
import software.amazon.awssdk.services.support.SupportClient;
import software.amazon.awssdk.services.support.model.AddAttachmentsToSetResponse;
import software.amazon.awssdk.services.support.model.AddCommunicationToCaseRequest;
import software.amazon.awssdk.services.support.model.AddCommunicationToCaseResponse;
import software.amazon.awssdk.services.support.model.Attachment;
import software.amazon.awssdk.services.support.model.AttachmentDetails;
import software.amazon.awssdk.services.support.model.CaseDetails;
import software.amazon.awssdk.services.support.model.Category;
import software.amazon.awssdk.services.support.model.Communication;
import software.amazon.awssdk.services.support.model.CreateCaseRequest;
import software.amazon.awssdk.services.support.model.CreateCaseResponse;
import software.amazon.awssdk.services.support.model.DescribeAttachmentRequest;
import software.amazon.awssdk.services.support.model.DescribeAttachmentResponse;
import software.amazon.awssdk.services.support.model.DescribeCasesRequest;
import software.amazon.awssdk.services.support.model.DescribeCasesResponse;
import software.amazon.awssdk.services.support.model.DescribeCommunicationsRequest;
import software.amazon.awssdk.services.support.model.DescribeCommunicationsResponse;
import software.amazon.awssdk.services.support.model.DescribeServicesRequest;
import software.amazon.awssdk.services.support.model.DescribeServicesResponse;
import software.amazon.awssdk.services.support.model.DescribeSeverityLevelsRequest;
import software.amazon.awssdk.services.support.model.DescribeSeverityLevelsResponse;
import software.amazon.awssdk.services.support.model.ResolveCaseRequest;
import software.amazon.awssdk.services.support.model.ResolveCaseResponse;
import software.amazon.awssdk.services.support.model.Service;
import software.amazon.awssdk.services.support.model.SeverityLevel;
import software.amazon.awssdk.services.support.model.SupportException;
import software.amazon.awssdk.services.support.model.AddAttachmentsToSetRequest;
import java.io.File;
import java.io.FileInputStream;
import java.io.FileNotFoundException;
import java.io.InputStream;
import java.time.Instant;
import java.time.temporal.ChronoUnit;
import java.util.ArrayList;
import java.util.List;

/**
 * Before running this Java (v2) code example, set up your development
 * environment, including your credentials.
 *
 * For more information, see the following documentation topic:
 *
 * https://docs.aws.amazon.com/sdk-for-java/latest/developer-guide/get-started.html
 *
 * In addition, you must have the AWS Business Support Plan to use the AWS
 * Support Java API. For more information, see:
 *
 * https://aws.amazon.com/premiumsupport/plans/
 *
 * This Java example performs the following tasks:
 *
 * 1. Gets and displays available services.
 * 2. Gets and displays severity levels.
 * 3. Creates a support case by using the selected service, category, and
 * severity level.
 * 4. Gets a list of open cases for the current day.
 * 5. Creates an attachment set with a generated file.
 * 6. Adds a communication with the attachment to the support case.
 * 7. Lists the communications of the support case.
 * 8. Describes the attachment set included with the communication.
 * 9. Resolves the support case.
 * 10. Gets a list of resolved cases for the current day.
 */
public class SupportScenario {

    public static final String DASHES = new String(new char[80]).replace("\0", "-");

    public static void main(String[] args) {
        final String usage = """

                Usage:
                    <fileAttachment>Where:
                    fileAttachment - The file can be a simple saved .txt file to use as an email attachment.\s
                """;

        if (args.length != 1) {
            System.out.println(usage);
            System.exit(1);
        }

        String fileAttachment = args[0];
        Region region = Region.US_WEST_2;
        SupportClient supportClient = SupportClient.builder()
                .region(region)
                .build();

        System.out.println(DASHES);
        System.out.println("***** Welcome to the AWS Support case example scenario.");
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("1. Get and display available services.");
        List<String> sevCatList = displayServices(supportClient);
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("2. Get and display Support severity levels.");
        String sevLevel = displaySevLevels(supportClient);
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("3. Create a support case using the selected service, category, and severity level.");
        String caseId = createSupportCase(supportClient, sevCatList, sevLevel);
        if (caseId.compareTo("") == 0) {
            System.out.println("A support case was not successfully created!");
            System.exit(1);
        } else
            System.out.println("Support case " + caseId + " was successfully created!");
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("4. Get open support cases.");
        getOpenCase(supportClient);
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("5. Create an attachment set with a generated file to add to the case.");
        String attachmentSetId = addAttachment(supportClient, fileAttachment);
        System.out.println("The Attachment Set id value is" + attachmentSetId);
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("6. Add communication with the attachment to the support case.");
        addAttachSupportCase(supportClient, caseId, attachmentSetId);
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("7. List the communications of the support case.");
        String attachId = listCommunications(supportClient, caseId);
        System.out.println("The Attachment id value is" + attachId);
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("8. Describe the attachment set included with the communication.");
        describeAttachment(supportClient, attachId);
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("9. Resolve the support case.");
        resolveSupportCase(supportClient, caseId);
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("10. Get a list of resolved cases for the current day.");
        getResolvedCase(supportClient);
        System.out.println(DASHES);

        System.out.println(DASHES);
        System.out.println("***** This Scenario has successfully completed");
        System.out.println(DASHES);
    }

    public static void getResolvedCase(SupportClient supportClient) {
        try {
            // Specify the start and end time.
            Instant now = Instant.now();
            java.time.LocalDate.now();
            Instant yesterday = now.minus(1, ChronoUnit.DAYS);

            DescribeCasesRequest describeCasesRequest = DescribeCasesRequest.builder()
                    .maxResults(30)
                    .afterTime(yesterday.toString())
                    .beforeTime(now.toString())
                    .includeResolvedCases(true)
                    .build();

            DescribeCasesResponse response = supportClient.describeCases(describeCasesRequest);
            List<CaseDetails> cases = response.cases();
            for (CaseDetails sinCase : cases) {
                if (sinCase.status().compareTo("resolved") == 0)
                    System.out.println("The case status is " + sinCase.status());
            }

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }

    public static void resolveSupportCase(SupportClient supportClient, String caseId) {
        try {
            ResolveCaseRequest caseRequest = ResolveCaseRequest.builder()
                    .caseId(caseId)
                    .build();

            ResolveCaseResponse response = supportClient.resolveCase(caseRequest);
            System.out.println("The status of case " + caseId + " is " + response.finalCaseStatus());

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }

    public static void describeAttachment(SupportClient supportClient, String attachId) {
        try {
            DescribeAttachmentRequest attachmentRequest = DescribeAttachmentRequest.builder()
                    .attachmentId(attachId)
                    .build();

            DescribeAttachmentResponse response = supportClient.describeAttachment(attachmentRequest);
            System.out.println("The name of the file is " + response.attachment().fileName());

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }

    public static String listCommunications(SupportClient supportClient, String caseId) {
        try {
            String attachId = null;
            DescribeCommunicationsRequest communicationsRequest = DescribeCommunicationsRequest.builder()
                    .caseId(caseId)
                    .maxResults(10)
                    .build();

            DescribeCommunicationsResponse response = supportClient.describeCommunications(communicationsRequest);
            List<Communication> communications = response.communications();
            for (Communication comm : communications) {
                System.out.println("the body is: " + comm.body());

                // Get the attachment id value.
                List<AttachmentDetails> attachments = comm.attachmentSet();
                for (AttachmentDetails detail : attachments) {
                    attachId = detail.attachmentId();
                }
            }
            return attachId;

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return "";
    }

    public static void addAttachSupportCase(SupportClient supportClient, String caseId, String attachmentSetId) {
        try {
            AddCommunicationToCaseRequest caseRequest = AddCommunicationToCaseRequest.builder()
                    .caseId(caseId)
                    .attachmentSetId(attachmentSetId)
                    .communicationBody("Please refer to attachment for details.")
                    .build();

            AddCommunicationToCaseResponse response = supportClient.addCommunicationToCase(caseRequest);
            if (response.result())
                System.out.println("You have successfully added a communication to an AWS Support case");
            else
                System.out.println("There was an error adding the communication to an AWS Support case");

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }

    public static String addAttachment(SupportClient supportClient, String fileAttachment) {
        try {
            File myFile = new File(fileAttachment);
            InputStream sourceStream = new FileInputStream(myFile);
            SdkBytes sourceBytes = SdkBytes.fromInputStream(sourceStream);

            Attachment attachment = Attachment.builder()
                    .fileName(myFile.getName())
                    .data(sourceBytes)
                    .build();

            AddAttachmentsToSetRequest setRequest = AddAttachmentsToSetRequest.builder()
                    .attachments(attachment)
                    .build();

            AddAttachmentsToSetResponse response = supportClient.addAttachmentsToSet(setRequest);
            return response.attachmentSetId();

        } catch (SupportException | FileNotFoundException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return "";
    }

    public static void getOpenCase(SupportClient supportClient) {
        try {
            // Specify the start and end time.
            Instant now = Instant.now();
            java.time.LocalDate.now();
            Instant yesterday = now.minus(1, ChronoUnit.DAYS);

            DescribeCasesRequest describeCasesRequest = DescribeCasesRequest.builder()
                    .maxResults(20)
                    .afterTime(yesterday.toString())
                    .beforeTime(now.toString())
                    .build();

            DescribeCasesResponse response = supportClient.describeCases(describeCasesRequest);
            List<CaseDetails> cases = response.cases();
            for (CaseDetails sinCase : cases) {
                System.out.println("The case status is " + sinCase.status());
                System.out.println("The case Id is " + sinCase.caseId());
                System.out.println("The case subject is " + sinCase.subject());
            }

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }

    public static String createSupportCase(SupportClient supportClient, List<String> sevCatList, String sevLevel) {
        try {
            String serviceCode = sevCatList.get(0);
            String caseCat = sevCatList.get(1);
            CreateCaseRequest caseRequest = CreateCaseRequest.builder()
                    .categoryCode(caseCat.toLowerCase())
                    .serviceCode(serviceCode.toLowerCase())
                    .severityCode(sevLevel.toLowerCase())
                    .communicationBody("Test issue with " + serviceCode.toLowerCase())
                    .subject("Test case, please ignore")
                    .language("en")
                    .issueType("technical")
                    .build();

            CreateCaseResponse response = supportClient.createCase(caseRequest);
            return response.caseId();

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return "";
    }

    public static String displaySevLevels(SupportClient supportClient) {
        try {
            DescribeSeverityLevelsRequest severityLevelsRequest = DescribeSeverityLevelsRequest.builder()
                    .language("en")
                    .build();

            DescribeSeverityLevelsResponse response = supportClient.describeSeverityLevels(severityLevelsRequest);
            List<SeverityLevel> severityLevels = response.severityLevels();
            String levelName = null;
            for (SeverityLevel sevLevel : severityLevels) {
                System.out.println("The severity level name is: " + sevLevel.name());
                if (sevLevel.name().compareTo("High") == 0)
                    levelName = sevLevel.name();
            }
            return levelName;

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return "";
    }

    // Return a List that contains a Service name and Category name.
    public static List<String> displayServices(SupportClient supportClient) {
        try {
            DescribeServicesRequest servicesRequest = DescribeServicesRequest.builder()
                    .language("en")
                    .build();

            DescribeServicesResponse response = supportClient.describeServices(servicesRequest);
            String serviceCode = null;
            String catName = null;
            List<String> sevCatList = new ArrayList<>();
            List<Service> services = response.services();

            System.out.println("Get the first 10 services");
            int index = 1;
            for (Service service : services) {
                if (index == 11)
                    break;

                System.out.println("The Service name is: " + service.name());
                if (service.name().compareTo("Account") == 0)
                    serviceCode = service.code();

                // Get the Categories for this service.
                List<Category> categories = service.categories();
                for (Category cat : categories) {
                    System.out.println("The category name is: " + cat.name());
                    if (cat.name().compareTo("Security") == 0)
                        catName = cat.name();
                }
                index++;
            }

            // Push the two values to the list.
            sevCatList.add(serviceCode);
            sevCatList.add(catName);
            return sevCatList;

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return null;
    }
}

• 如需 API 詳細資訊，請參閱 AWS SDK for Java 2.x API 參考中的下列主題。

  • AddAttachmentsToSet

  • AddCommunicationToCase

  • CreateCase

  • DescribeAttachment

  • DescribeCases

  • DescribeCommunications

  • DescribeServices

  • DescribeSeverityLevels

  • ResolveCase

動作

AddAttachmentsToSet

下列程式碼範例示範如何使用 AddAttachmentsToSet。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

    public static String addAttachment(SupportClient supportClient, String fileAttachment) {
        try {
            File myFile = new File(fileAttachment);
            InputStream sourceStream = new FileInputStream(myFile);
            SdkBytes sourceBytes = SdkBytes.fromInputStream(sourceStream);

            Attachment attachment = Attachment.builder()
                    .fileName(myFile.getName())
                    .data(sourceBytes)
                    .build();

            AddAttachmentsToSetRequest setRequest = AddAttachmentsToSetRequest.builder()
                    .attachments(attachment)
                    .build();

            AddAttachmentsToSetResponse response = supportClient.addAttachmentsToSet(setRequest);
            return response.attachmentSetId();

        } catch (SupportException | FileNotFoundException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return "";
    }

• 如需 API 詳細資訊，請參閱 AddAttachmentsToSet AWS SDK for Java 2.x 參考中的 API。

AddCommunicationToCase

下列程式碼範例示範如何使用 AddCommunicationToCase。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

    public static void addAttachSupportCase(SupportClient supportClient, String caseId, String attachmentSetId) {
        try {
            AddCommunicationToCaseRequest caseRequest = AddCommunicationToCaseRequest.builder()
                    .caseId(caseId)
                    .attachmentSetId(attachmentSetId)
                    .communicationBody("Please refer to attachment for details.")
                    .build();

            AddCommunicationToCaseResponse response = supportClient.addCommunicationToCase(caseRequest);
            if (response.result())
                System.out.println("You have successfully added a communication to an AWS Support case");
            else
                System.out.println("There was an error adding the communication to an AWS Support case");

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }

• 如需 API 詳細資訊，請參閱 AddCommunicationToCase AWS SDK for Java 2.x 參考中的 API。

CreateCase

下列程式碼範例示範如何使用 CreateCase。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

    public static String createSupportCase(SupportClient supportClient, List<String> sevCatList, String sevLevel) {
        try {
            String serviceCode = sevCatList.get(0);
            String caseCat = sevCatList.get(1);
            CreateCaseRequest caseRequest = CreateCaseRequest.builder()
                    .categoryCode(caseCat.toLowerCase())
                    .serviceCode(serviceCode.toLowerCase())
                    .severityCode(sevLevel.toLowerCase())
                    .communicationBody("Test issue with " + serviceCode.toLowerCase())
                    .subject("Test case, please ignore")
                    .language("en")
                    .issueType("technical")
                    .build();

            CreateCaseResponse response = supportClient.createCase(caseRequest);
            return response.caseId();

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return "";
    }

• 如需 API 詳細資訊，請參閱 CreateCase AWS SDK for Java 2.x 參考中的 API。

DescribeAttachment

下列程式碼範例示範如何使用 DescribeAttachment。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

    public static void describeAttachment(SupportClient supportClient, String attachId) {
        try {
            DescribeAttachmentRequest attachmentRequest = DescribeAttachmentRequest.builder()
                    .attachmentId(attachId)
                    .build();

            DescribeAttachmentResponse response = supportClient.describeAttachment(attachmentRequest);
            System.out.println("The name of the file is " + response.attachment().fileName());

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }

• 如需 API 詳細資訊，請參閱 DescribeAttachment AWS SDK for Java 2.x 參考中的 API。

DescribeCases

下列程式碼範例示範如何使用 DescribeCases。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

    public static void getOpenCase(SupportClient supportClient) {
        try {
            // Specify the start and end time.
            Instant now = Instant.now();
            java.time.LocalDate.now();
            Instant yesterday = now.minus(1, ChronoUnit.DAYS);

            DescribeCasesRequest describeCasesRequest = DescribeCasesRequest.builder()
                    .maxResults(20)
                    .afterTime(yesterday.toString())
                    .beforeTime(now.toString())
                    .build();

            DescribeCasesResponse response = supportClient.describeCases(describeCasesRequest);
            List<CaseDetails> cases = response.cases();
            for (CaseDetails sinCase : cases) {
                System.out.println("The case status is " + sinCase.status());
                System.out.println("The case Id is " + sinCase.caseId());
                System.out.println("The case subject is " + sinCase.subject());
            }

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }

• 如需 API 詳細資訊，請參閱 DescribeCases AWS SDK for Java 2.x 參考中的 API。

DescribeCommunications

下列程式碼範例示範如何使用 DescribeCommunications。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

    public static String listCommunications(SupportClient supportClient, String caseId) {
        try {
            String attachId = null;
            DescribeCommunicationsRequest communicationsRequest = DescribeCommunicationsRequest.builder()
                    .caseId(caseId)
                    .maxResults(10)
                    .build();

            DescribeCommunicationsResponse response = supportClient.describeCommunications(communicationsRequest);
            List<Communication> communications = response.communications();
            for (Communication comm : communications) {
                System.out.println("the body is: " + comm.body());

                // Get the attachment id value.
                List<AttachmentDetails> attachments = comm.attachmentSet();
                for (AttachmentDetails detail : attachments) {
                    attachId = detail.attachmentId();
                }
            }
            return attachId;

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return "";
    }

• 如需 API 詳細資訊，請參閱 DescribeCommunications AWS SDK for Java 2.x 參考中的 API。

DescribeServices

下列程式碼範例示範如何使用 DescribeServices。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

    // Return a List that contains a Service name and Category name.
    public static List<String> displayServices(SupportClient supportClient) {
        try {
            DescribeServicesRequest servicesRequest = DescribeServicesRequest.builder()
                    .language("en")
                    .build();

            DescribeServicesResponse response = supportClient.describeServices(servicesRequest);
            String serviceCode = null;
            String catName = null;
            List<String> sevCatList = new ArrayList<>();
            List<Service> services = response.services();

            System.out.println("Get the first 10 services");
            int index = 1;
            for (Service service : services) {
                if (index == 11)
                    break;

                System.out.println("The Service name is: " + service.name());
                if (service.name().compareTo("Account") == 0)
                    serviceCode = service.code();

                // Get the Categories for this service.
                List<Category> categories = service.categories();
                for (Category cat : categories) {
                    System.out.println("The category name is: " + cat.name());
                    if (cat.name().compareTo("Security") == 0)
                        catName = cat.name();
                }
                index++;
            }

            // Push the two values to the list.
            sevCatList.add(serviceCode);
            sevCatList.add(catName);
            return sevCatList;

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return null;
    }

• 如需 API 詳細資訊，請參閱 DescribeServices AWS SDK for Java 2.x 參考中的 API。

DescribeSeverityLevels

下列程式碼範例示範如何使用 DescribeSeverityLevels。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

    public static String displaySevLevels(SupportClient supportClient) {
        try {
            DescribeSeverityLevelsRequest severityLevelsRequest = DescribeSeverityLevelsRequest.builder()
                    .language("en")
                    .build();

            DescribeSeverityLevelsResponse response = supportClient.describeSeverityLevels(severityLevelsRequest);
            List<SeverityLevel> severityLevels = response.severityLevels();
            String levelName = null;
            for (SeverityLevel sevLevel : severityLevels) {
                System.out.println("The severity level name is: " + sevLevel.name());
                if (sevLevel.name().compareTo("High") == 0)
                    levelName = sevLevel.name();
            }
            return levelName;

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return "";
    }

• 如需 API 詳細資訊，請參閱 DescribeSeverityLevels AWS SDK for Java 2.x 參考中的 API。

ResolveCase

下列程式碼範例示範如何使用 ResolveCase。

Java 2.x 的 SDK

注意

還有更多 on GitHub。尋找完整範例，並了解如何在 AWS 程式碼範例儲存庫中設定和執行。

    public static void resolveSupportCase(SupportClient supportClient, String caseId) {
        try {
            ResolveCaseRequest caseRequest = ResolveCaseRequest.builder()
                    .caseId(caseId)
                    .build();

            ResolveCaseResponse response = supportClient.resolveCase(caseRequest);
            System.out.println("The status of case " + caseId + " is " + response.finalCaseStatus());

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }

• 如需 API 詳細資訊，請參閱 ResolveCase AWS SDK for Java 2.x 參考中的 API。