Notice: New customer sign-ups and account upgrades are no longer available for Amazon WorkDocs. Learn about migration steps here:
How to migrate data from Amazon WorkDocs
Step 4: Sign in to WorkDocs
The following sets of steps explain how to sign in to WorkDocs on the web and the Android and iOS apps.
Note
The welcome email message from your administrator has the URL, organization, and user name that you use to sign in. You set the password when you registered. For more information, see Step 2: Register. If your Amazon WorkDocs administrator has enabled multi-factor authentication (MFA) for your organization, you are also prompted for a passcode to finish signing in. Your Amazon WorkDocs administrator provides information about how to get your passcode.
If your administrator enables single sign-on, you can use your regular network credentials to sign in to Amazon WorkDocs. However, you may need to take additional steps to allow your browser to support single sign-on. For more information, see Single sign-on for IE and Chrome and Single sign-on for Firefox in the AWS Directory Service Administration Guide.
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To reset your password, choose Forgot password on the sign-in screen. The screen appears in WorkDocs on the web, and the Android and iOS apps. If you need help signing in, contact your administrator.
Signing in to WorkDocs on the web
Open any of the approved browsers and enter the URL provided by your administrator.
To start Amazon WorkDocs for the first time, enter your organization name, your user name, and your password.
Signing in to WorkDocs for Android or iOS
To sign in to any of the apps, enter your organization name, user name, and password.
