The following table describes how Amazon SNS integrates with AWS End User Messaging SMS to enhance customer engagement by sending emails, SMS, voice messages, and push notifications, including the ability to configure two-way SMS for receiving customer messages.
This integration allows you to interact more effectively with your customers across various communication channels.
AWS service | Benefit of using with Amazon SNS |
---|---|
AWS End User Messaging SMS – Helps you engage your customers by sending them email, SMS and voice messages, and push notifications. |
Configure two-way SMS, which allows you to receive messages from your customers. For more information, see Two-way SMS messaging in the AWS End User Messaging SMS User Guide. |