@Generated(value="com.amazonaws:aws-java-sdk-code-generator") public class AbstractAmazonConnectAsync extends AbstractAmazonConnect implements AmazonConnectAsync
AmazonConnectAsync. Convenient method forms pass through to the corresponding
overload that takes a request object and an AsyncHandler, which throws an
UnsupportedOperationException.ENDPOINT_PREFIXassociateApprovedOrigin, associateBot, associateInstanceStorageConfig, associateLambdaFunction, associateLexBot, associateQueueQuickConnects, associateRoutingProfileQueues, associateSecurityKey, createAgentStatus, createContactFlow, createContactFlowModule, createHoursOfOperation, createInstance, createIntegrationAssociation, createQueue, createQuickConnect, createRoutingProfile, createSecurityProfile, createUseCase, createUser, createUserHierarchyGroup, deleteContactFlow, deleteContactFlowModule, deleteHoursOfOperation, deleteInstance, deleteIntegrationAssociation, deleteQuickConnect, deleteSecurityProfile, deleteUseCase, deleteUser, deleteUserHierarchyGroup, describeAgentStatus, describeContact, describeContactFlow, describeContactFlowModule, describeHoursOfOperation, describeInstance, describeInstanceAttribute, describeInstanceStorageConfig, describeQueue, describeQuickConnect, describeRoutingProfile, describeSecurityProfile, describeUser, describeUserHierarchyGroup, describeUserHierarchyStructure, disassociateApprovedOrigin, disassociateBot, disassociateInstanceStorageConfig, disassociateLambdaFunction, disassociateLexBot, disassociateQueueQuickConnects, disassociateRoutingProfileQueues, disassociateSecurityKey, getCachedResponseMetadata, getContactAttributes, getCurrentMetricData, getFederationToken, getMetricData, listAgentStatuses, listApprovedOrigins, listBots, listContactFlowModules, listContactFlows, listContactReferences, listHoursOfOperations, listInstanceAttributes, listInstances, listInstanceStorageConfigs, listIntegrationAssociations, listLambdaFunctions, listLexBots, listPhoneNumbers, listPrompts, listQueueQuickConnects, listQueues, listQuickConnects, listRoutingProfileQueues, listRoutingProfiles, listSecurityKeys, listSecurityProfilePermissions, listSecurityProfiles, listTagsForResource, listUseCases, listUserHierarchyGroups, listUsers, resumeContactRecording, shutdown, startChatContact, startContactRecording, startContactStreaming, startOutboundVoiceContact, startTaskContact, stopContact, stopContactRecording, stopContactStreaming, suspendContactRecording, tagResource, untagResource, updateAgentStatus, updateContact, updateContactAttributes, updateContactFlowContent, updateContactFlowMetadata, updateContactFlowModuleContent, updateContactFlowModuleMetadata, updateContactFlowName, updateContactSchedule, updateHoursOfOperation, updateInstanceAttribute, updateInstanceStorageConfig, updateQueueHoursOfOperation, updateQueueMaxContacts, updateQueueName, updateQueueOutboundCallerConfig, updateQueueStatus, updateQuickConnectConfig, updateQuickConnectName, updateRoutingProfileConcurrency, updateRoutingProfileDefaultOutboundQueue, updateRoutingProfileName, updateRoutingProfileQueues, updateSecurityProfile, updateUserHierarchy, updateUserHierarchyGroupName, updateUserHierarchyStructure, updateUserIdentityInfo, updateUserPhoneConfig, updateUserRoutingProfile, updateUserSecurityProfilesequals, getClass, hashCode, notify, notifyAll, toString, wait, wait, waitassociateApprovedOrigin, associateBot, associateInstanceStorageConfig, associateLambdaFunction, associateLexBot, associateQueueQuickConnects, associateRoutingProfileQueues, associateSecurityKey, createAgentStatus, createContactFlow, createContactFlowModule, createHoursOfOperation, createInstance, createIntegrationAssociation, createQueue, createQuickConnect, createRoutingProfile, createSecurityProfile, createUseCase, createUser, createUserHierarchyGroup, deleteContactFlow, deleteContactFlowModule, deleteHoursOfOperation, deleteInstance, deleteIntegrationAssociation, deleteQuickConnect, deleteSecurityProfile, deleteUseCase, deleteUser, deleteUserHierarchyGroup, describeAgentStatus, describeContact, describeContactFlow, describeContactFlowModule, describeHoursOfOperation, describeInstance, describeInstanceAttribute, describeInstanceStorageConfig, describeQueue, describeQuickConnect, describeRoutingProfile, describeSecurityProfile, describeUser, describeUserHierarchyGroup, describeUserHierarchyStructure, disassociateApprovedOrigin, disassociateBot, disassociateInstanceStorageConfig, disassociateLambdaFunction, disassociateLexBot, disassociateQueueQuickConnects, disassociateRoutingProfileQueues, disassociateSecurityKey, getCachedResponseMetadata, getContactAttributes, getCurrentMetricData, getFederationToken, getMetricData, listAgentStatuses, listApprovedOrigins, listBots, listContactFlowModules, listContactFlows, listContactReferences, listHoursOfOperations, listInstanceAttributes, listInstances, listInstanceStorageConfigs, listIntegrationAssociations, listLambdaFunctions, listLexBots, listPhoneNumbers, listPrompts, listQueueQuickConnects, listQueues, listQuickConnects, listRoutingProfileQueues, listRoutingProfiles, listSecurityKeys, listSecurityProfilePermissions, listSecurityProfiles, listTagsForResource, listUseCases, listUserHierarchyGroups, listUsers, resumeContactRecording, shutdown, startChatContact, startContactRecording, startContactStreaming, startOutboundVoiceContact, startTaskContact, stopContact, stopContactRecording, stopContactStreaming, suspendContactRecording, tagResource, untagResource, updateAgentStatus, updateContact, updateContactAttributes, updateContactFlowContent, updateContactFlowMetadata, updateContactFlowModuleContent, updateContactFlowModuleMetadata, updateContactFlowName, updateContactSchedule, updateHoursOfOperation, updateInstanceAttribute, updateInstanceStorageConfig, updateQueueHoursOfOperation, updateQueueMaxContacts, updateQueueName, updateQueueOutboundCallerConfig, updateQueueStatus, updateQuickConnectConfig, updateQuickConnectName, updateRoutingProfileConcurrency, updateRoutingProfileDefaultOutboundQueue, updateRoutingProfileName, updateRoutingProfileQueues, updateSecurityProfile, updateUserHierarchy, updateUserHierarchyGroupName, updateUserHierarchyStructure, updateUserIdentityInfo, updateUserPhoneConfig, updateUserRoutingProfile, updateUserSecurityProfilespublic Future<AssociateApprovedOriginResult> associateApprovedOriginAsync(AssociateApprovedOriginRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates an approved origin to an Amazon Connect instance.
associateApprovedOriginAsync in interface AmazonConnectAsyncpublic Future<AssociateApprovedOriginResult> associateApprovedOriginAsync(AssociateApprovedOriginRequest request, AsyncHandler<AssociateApprovedOriginRequest,AssociateApprovedOriginResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates an approved origin to an Amazon Connect instance.
associateApprovedOriginAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateBotResult> associateBotAsync(AssociateBotRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot.
associateBotAsync in interface AmazonConnectAsyncpublic Future<AssociateBotResult> associateBotAsync(AssociateBotRequest request, AsyncHandler<AssociateBotRequest,AssociateBotResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot.
associateBotAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateInstanceStorageConfigResult> associateInstanceStorageConfigAsync(AssociateInstanceStorageConfigRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts.
This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association.
associateInstanceStorageConfigAsync in interface AmazonConnectAsyncpublic Future<AssociateInstanceStorageConfigResult> associateInstanceStorageConfigAsync(AssociateInstanceStorageConfigRequest request, AsyncHandler<AssociateInstanceStorageConfigRequest,AssociateInstanceStorageConfigResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts.
This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association.
associateInstanceStorageConfigAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateLambdaFunctionResult> associateLambdaFunctionAsync(AssociateLambdaFunctionRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Lambda function.
associateLambdaFunctionAsync in interface AmazonConnectAsyncpublic Future<AssociateLambdaFunctionResult> associateLambdaFunctionAsync(AssociateLambdaFunctionRequest request, AsyncHandler<AssociateLambdaFunctionRequest,AssociateLambdaFunctionResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Lambda function.
associateLambdaFunctionAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateLexBotResult> associateLexBotAsync(AssociateLexBotRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex bot.
associateLexBotAsync in interface AmazonConnectAsyncpublic Future<AssociateLexBotResult> associateLexBotAsync(AssociateLexBotRequest request, AsyncHandler<AssociateLexBotRequest,AssociateLexBotResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex bot.
associateLexBotAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateQueueQuickConnectsResult> associateQueueQuickConnectsAsync(AssociateQueueQuickConnectsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a set of quick connects with a queue.
associateQueueQuickConnectsAsync in interface AmazonConnectAsyncpublic Future<AssociateQueueQuickConnectsResult> associateQueueQuickConnectsAsync(AssociateQueueQuickConnectsRequest request, AsyncHandler<AssociateQueueQuickConnectsRequest,AssociateQueueQuickConnectsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a set of quick connects with a queue.
associateQueueQuickConnectsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateRoutingProfileQueuesResult> associateRoutingProfileQueuesAsync(AssociateRoutingProfileQueuesRequest request)
AmazonConnectAsyncAssociates a set of queues with a routing profile.
associateRoutingProfileQueuesAsync in interface AmazonConnectAsyncpublic Future<AssociateRoutingProfileQueuesResult> associateRoutingProfileQueuesAsync(AssociateRoutingProfileQueuesRequest request, AsyncHandler<AssociateRoutingProfileQueuesRequest,AssociateRoutingProfileQueuesResult> asyncHandler)
AmazonConnectAsyncAssociates a set of queues with a routing profile.
associateRoutingProfileQueuesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateSecurityKeyResult> associateSecurityKeyAsync(AssociateSecurityKeyRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a security key to the instance.
associateSecurityKeyAsync in interface AmazonConnectAsyncpublic Future<AssociateSecurityKeyResult> associateSecurityKeyAsync(AssociateSecurityKeyRequest request, AsyncHandler<AssociateSecurityKeyRequest,AssociateSecurityKeyResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a security key to the instance.
associateSecurityKeyAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateAgentStatusResult> createAgentStatusAsync(CreateAgentStatusRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates an agent status for the specified Amazon Connect instance.
createAgentStatusAsync in interface AmazonConnectAsyncpublic Future<CreateAgentStatusResult> createAgentStatusAsync(CreateAgentStatusRequest request, AsyncHandler<CreateAgentStatusRequest,CreateAgentStatusResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates an agent status for the specified Amazon Connect instance.
createAgentStatusAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateContactFlowResult> createContactFlowAsync(CreateContactFlowRequest request)
AmazonConnectAsyncCreates a contact flow for the specified Amazon Connect instance.
You can also create and update contact flows using the Amazon Connect Flow language.
createContactFlowAsync in interface AmazonConnectAsyncpublic Future<CreateContactFlowResult> createContactFlowAsync(CreateContactFlowRequest request, AsyncHandler<CreateContactFlowRequest,CreateContactFlowResult> asyncHandler)
AmazonConnectAsyncCreates a contact flow for the specified Amazon Connect instance.
You can also create and update contact flows using the Amazon Connect Flow language.
createContactFlowAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateContactFlowModuleResult> createContactFlowModuleAsync(CreateContactFlowModuleRequest request)
AmazonConnectAsyncCreates a contact flow module for the specified Amazon Connect instance.
createContactFlowModuleAsync in interface AmazonConnectAsyncpublic Future<CreateContactFlowModuleResult> createContactFlowModuleAsync(CreateContactFlowModuleRequest request, AsyncHandler<CreateContactFlowModuleRequest,CreateContactFlowModuleResult> asyncHandler)
AmazonConnectAsyncCreates a contact flow module for the specified Amazon Connect instance.
createContactFlowModuleAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateHoursOfOperationResult> createHoursOfOperationAsync(CreateHoursOfOperationRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates hours of operation.
createHoursOfOperationAsync in interface AmazonConnectAsyncpublic Future<CreateHoursOfOperationResult> createHoursOfOperationAsync(CreateHoursOfOperationRequest request, AsyncHandler<CreateHoursOfOperationRequest,CreateHoursOfOperationResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates hours of operation.
createHoursOfOperationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateInstanceResult> createInstanceAsync(CreateInstanceRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
createInstanceAsync in interface AmazonConnectAsyncpublic Future<CreateInstanceResult> createInstanceAsync(CreateInstanceRequest request, AsyncHandler<CreateInstanceRequest,CreateInstanceResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
createInstanceAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateIntegrationAssociationResult> createIntegrationAssociationAsync(CreateIntegrationAssociationRequest request)
AmazonConnectAsyncCreates an AWS resource association with an Amazon Connect instance.
createIntegrationAssociationAsync in interface AmazonConnectAsyncpublic Future<CreateIntegrationAssociationResult> createIntegrationAssociationAsync(CreateIntegrationAssociationRequest request, AsyncHandler<CreateIntegrationAssociationRequest,CreateIntegrationAssociationResult> asyncHandler)
AmazonConnectAsyncCreates an AWS resource association with an Amazon Connect instance.
createIntegrationAssociationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateQueueResult> createQueueAsync(CreateQueueRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates a new queue for the specified Amazon Connect instance.
createQueueAsync in interface AmazonConnectAsyncpublic Future<CreateQueueResult> createQueueAsync(CreateQueueRequest request, AsyncHandler<CreateQueueRequest,CreateQueueResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates a new queue for the specified Amazon Connect instance.
createQueueAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateQuickConnectResult> createQuickConnectAsync(CreateQuickConnectRequest request)
AmazonConnectAsyncCreates a quick connect for the specified Amazon Connect instance.
createQuickConnectAsync in interface AmazonConnectAsyncpublic Future<CreateQuickConnectResult> createQuickConnectAsync(CreateQuickConnectRequest request, AsyncHandler<CreateQuickConnectRequest,CreateQuickConnectResult> asyncHandler)
AmazonConnectAsyncCreates a quick connect for the specified Amazon Connect instance.
createQuickConnectAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateRoutingProfileResult> createRoutingProfileAsync(CreateRoutingProfileRequest request)
AmazonConnectAsyncCreates a new routing profile.
createRoutingProfileAsync in interface AmazonConnectAsyncpublic Future<CreateRoutingProfileResult> createRoutingProfileAsync(CreateRoutingProfileRequest request, AsyncHandler<CreateRoutingProfileRequest,CreateRoutingProfileResult> asyncHandler)
AmazonConnectAsyncCreates a new routing profile.
createRoutingProfileAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateSecurityProfileResult> createSecurityProfileAsync(CreateSecurityProfileRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates a security profile.
createSecurityProfileAsync in interface AmazonConnectAsyncpublic Future<CreateSecurityProfileResult> createSecurityProfileAsync(CreateSecurityProfileRequest request, AsyncHandler<CreateSecurityProfileRequest,CreateSecurityProfileResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates a security profile.
createSecurityProfileAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateUseCaseResult> createUseCaseAsync(CreateUseCaseRequest request)
AmazonConnectAsyncCreates a use case for an integration association.
createUseCaseAsync in interface AmazonConnectAsyncpublic Future<CreateUseCaseResult> createUseCaseAsync(CreateUseCaseRequest request, AsyncHandler<CreateUseCaseRequest,CreateUseCaseResult> asyncHandler)
AmazonConnectAsyncCreates a use case for an integration association.
createUseCaseAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateUserResult> createUserAsync(CreateUserRequest request)
AmazonConnectAsyncCreates a user account for the specified Amazon Connect instance.
For information about how to create user accounts using the Amazon Connect console, see Add Users in the Amazon Connect Administrator Guide.
createUserAsync in interface AmazonConnectAsyncpublic Future<CreateUserResult> createUserAsync(CreateUserRequest request, AsyncHandler<CreateUserRequest,CreateUserResult> asyncHandler)
AmazonConnectAsyncCreates a user account for the specified Amazon Connect instance.
For information about how to create user accounts using the Amazon Connect console, see Add Users in the Amazon Connect Administrator Guide.
createUserAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateUserHierarchyGroupResult> createUserHierarchyGroupAsync(CreateUserHierarchyGroupRequest request)
AmazonConnectAsyncCreates a new user hierarchy group.
createUserHierarchyGroupAsync in interface AmazonConnectAsyncpublic Future<CreateUserHierarchyGroupResult> createUserHierarchyGroupAsync(CreateUserHierarchyGroupRequest request, AsyncHandler<CreateUserHierarchyGroupRequest,CreateUserHierarchyGroupResult> asyncHandler)
AmazonConnectAsyncCreates a new user hierarchy group.
createUserHierarchyGroupAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteContactFlowResult> deleteContactFlowAsync(DeleteContactFlowRequest request)
AmazonConnectAsyncDeletes a contact flow for the specified Amazon Connect instance.
deleteContactFlowAsync in interface AmazonConnectAsyncpublic Future<DeleteContactFlowResult> deleteContactFlowAsync(DeleteContactFlowRequest request, AsyncHandler<DeleteContactFlowRequest,DeleteContactFlowResult> asyncHandler)
AmazonConnectAsyncDeletes a contact flow for the specified Amazon Connect instance.
deleteContactFlowAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteContactFlowModuleResult> deleteContactFlowModuleAsync(DeleteContactFlowModuleRequest request)
AmazonConnectAsyncDeletes the specified contact flow module.
deleteContactFlowModuleAsync in interface AmazonConnectAsyncpublic Future<DeleteContactFlowModuleResult> deleteContactFlowModuleAsync(DeleteContactFlowModuleRequest request, AsyncHandler<DeleteContactFlowModuleRequest,DeleteContactFlowModuleResult> asyncHandler)
AmazonConnectAsyncDeletes the specified contact flow module.
deleteContactFlowModuleAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteHoursOfOperationResult> deleteHoursOfOperationAsync(DeleteHoursOfOperationRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Deletes an hours of operation.
deleteHoursOfOperationAsync in interface AmazonConnectAsyncpublic Future<DeleteHoursOfOperationResult> deleteHoursOfOperationAsync(DeleteHoursOfOperationRequest request, AsyncHandler<DeleteHoursOfOperationRequest,DeleteHoursOfOperationResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Deletes an hours of operation.
deleteHoursOfOperationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteInstanceResult> deleteInstanceAsync(DeleteInstanceRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Deletes the Amazon Connect instance.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
deleteInstanceAsync in interface AmazonConnectAsyncpublic Future<DeleteInstanceResult> deleteInstanceAsync(DeleteInstanceRequest request, AsyncHandler<DeleteInstanceRequest,DeleteInstanceResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Deletes the Amazon Connect instance.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
deleteInstanceAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteIntegrationAssociationResult> deleteIntegrationAssociationAsync(DeleteIntegrationAssociationRequest request)
AmazonConnectAsyncDeletes an AWS resource association from an Amazon Connect instance. The association must not have any use cases associated with it.
deleteIntegrationAssociationAsync in interface AmazonConnectAsyncpublic Future<DeleteIntegrationAssociationResult> deleteIntegrationAssociationAsync(DeleteIntegrationAssociationRequest request, AsyncHandler<DeleteIntegrationAssociationRequest,DeleteIntegrationAssociationResult> asyncHandler)
AmazonConnectAsyncDeletes an AWS resource association from an Amazon Connect instance. The association must not have any use cases associated with it.
deleteIntegrationAssociationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteQuickConnectResult> deleteQuickConnectAsync(DeleteQuickConnectRequest request)
AmazonConnectAsyncDeletes a quick connect.
deleteQuickConnectAsync in interface AmazonConnectAsyncpublic Future<DeleteQuickConnectResult> deleteQuickConnectAsync(DeleteQuickConnectRequest request, AsyncHandler<DeleteQuickConnectRequest,DeleteQuickConnectResult> asyncHandler)
AmazonConnectAsyncDeletes a quick connect.
deleteQuickConnectAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteSecurityProfileResult> deleteSecurityProfileAsync(DeleteSecurityProfileRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Deletes a security profile.
deleteSecurityProfileAsync in interface AmazonConnectAsyncpublic Future<DeleteSecurityProfileResult> deleteSecurityProfileAsync(DeleteSecurityProfileRequest request, AsyncHandler<DeleteSecurityProfileRequest,DeleteSecurityProfileResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Deletes a security profile.
deleteSecurityProfileAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteUseCaseResult> deleteUseCaseAsync(DeleteUseCaseRequest request)
AmazonConnectAsyncDeletes a use case from an integration association.
deleteUseCaseAsync in interface AmazonConnectAsyncpublic Future<DeleteUseCaseResult> deleteUseCaseAsync(DeleteUseCaseRequest request, AsyncHandler<DeleteUseCaseRequest,DeleteUseCaseResult> asyncHandler)
AmazonConnectAsyncDeletes a use case from an integration association.
deleteUseCaseAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteUserResult> deleteUserAsync(DeleteUserRequest request)
AmazonConnectAsyncDeletes a user account from the specified Amazon Connect instance.
For information about what happens to a user's data when their account is deleted, see Delete Users from Your Amazon Connect Instance in the Amazon Connect Administrator Guide.
deleteUserAsync in interface AmazonConnectAsyncpublic Future<DeleteUserResult> deleteUserAsync(DeleteUserRequest request, AsyncHandler<DeleteUserRequest,DeleteUserResult> asyncHandler)
AmazonConnectAsyncDeletes a user account from the specified Amazon Connect instance.
For information about what happens to a user's data when their account is deleted, see Delete Users from Your Amazon Connect Instance in the Amazon Connect Administrator Guide.
deleteUserAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteUserHierarchyGroupResult> deleteUserHierarchyGroupAsync(DeleteUserHierarchyGroupRequest request)
AmazonConnectAsyncDeletes an existing user hierarchy group. It must not be associated with any agents or have any active child groups.
deleteUserHierarchyGroupAsync in interface AmazonConnectAsyncpublic Future<DeleteUserHierarchyGroupResult> deleteUserHierarchyGroupAsync(DeleteUserHierarchyGroupRequest request, AsyncHandler<DeleteUserHierarchyGroupRequest,DeleteUserHierarchyGroupResult> asyncHandler)
AmazonConnectAsyncDeletes an existing user hierarchy group. It must not be associated with any agents or have any active child groups.
deleteUserHierarchyGroupAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeAgentStatusResult> describeAgentStatusAsync(DescribeAgentStatusRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes an agent status.
describeAgentStatusAsync in interface AmazonConnectAsyncpublic Future<DescribeAgentStatusResult> describeAgentStatusAsync(DescribeAgentStatusRequest request, AsyncHandler<DescribeAgentStatusRequest,DescribeAgentStatusResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes an agent status.
describeAgentStatusAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeContactResult> describeContactAsync(DescribeContactRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes the specified contact.
Contact information remains available in Amazon Connect for 24 months, and then it is deleted.
describeContactAsync in interface AmazonConnectAsyncpublic Future<DescribeContactResult> describeContactAsync(DescribeContactRequest request, AsyncHandler<DescribeContactRequest,DescribeContactResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes the specified contact.
Contact information remains available in Amazon Connect for 24 months, and then it is deleted.
describeContactAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeContactFlowResult> describeContactFlowAsync(DescribeContactFlowRequest request)
AmazonConnectAsyncDescribes the specified contact flow.
You can also create and update contact flows using the Amazon Connect Flow language.
describeContactFlowAsync in interface AmazonConnectAsyncpublic Future<DescribeContactFlowResult> describeContactFlowAsync(DescribeContactFlowRequest request, AsyncHandler<DescribeContactFlowRequest,DescribeContactFlowResult> asyncHandler)
AmazonConnectAsyncDescribes the specified contact flow.
You can also create and update contact flows using the Amazon Connect Flow language.
describeContactFlowAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeContactFlowModuleResult> describeContactFlowModuleAsync(DescribeContactFlowModuleRequest request)
AmazonConnectAsyncDescribes the specified contact flow module.
describeContactFlowModuleAsync in interface AmazonConnectAsyncpublic Future<DescribeContactFlowModuleResult> describeContactFlowModuleAsync(DescribeContactFlowModuleRequest request, AsyncHandler<DescribeContactFlowModuleRequest,DescribeContactFlowModuleResult> asyncHandler)
AmazonConnectAsyncDescribes the specified contact flow module.
describeContactFlowModuleAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeHoursOfOperationResult> describeHoursOfOperationAsync(DescribeHoursOfOperationRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes the hours of operation.
describeHoursOfOperationAsync in interface AmazonConnectAsyncpublic Future<DescribeHoursOfOperationResult> describeHoursOfOperationAsync(DescribeHoursOfOperationRequest request, AsyncHandler<DescribeHoursOfOperationRequest,DescribeHoursOfOperationResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes the hours of operation.
describeHoursOfOperationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeInstanceResult> describeInstanceAsync(DescribeInstanceRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns the current state of the specified instance identifier. It tracks the instance while it is being created and returns an error status, if applicable.
If an instance is not created successfully, the instance status reason field returns details relevant to the reason. The instance in a failed state is returned only for 24 hours after the CreateInstance API was invoked.
describeInstanceAsync in interface AmazonConnectAsyncpublic Future<DescribeInstanceResult> describeInstanceAsync(DescribeInstanceRequest request, AsyncHandler<DescribeInstanceRequest,DescribeInstanceResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns the current state of the specified instance identifier. It tracks the instance while it is being created and returns an error status, if applicable.
If an instance is not created successfully, the instance status reason field returns details relevant to the reason. The instance in a failed state is returned only for 24 hours after the CreateInstance API was invoked.
describeInstanceAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeInstanceAttributeResult> describeInstanceAttributeAsync(DescribeInstanceAttributeRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes the specified instance attribute.
describeInstanceAttributeAsync in interface AmazonConnectAsyncpublic Future<DescribeInstanceAttributeResult> describeInstanceAttributeAsync(DescribeInstanceAttributeRequest request, AsyncHandler<DescribeInstanceAttributeRequest,DescribeInstanceAttributeResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes the specified instance attribute.
describeInstanceAttributeAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeInstanceStorageConfigResult> describeInstanceStorageConfigAsync(DescribeInstanceStorageConfigRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Retrieves the current storage configurations for the specified resource type, association ID, and instance ID.
describeInstanceStorageConfigAsync in interface AmazonConnectAsyncpublic Future<DescribeInstanceStorageConfigResult> describeInstanceStorageConfigAsync(DescribeInstanceStorageConfigRequest request, AsyncHandler<DescribeInstanceStorageConfigRequest,DescribeInstanceStorageConfigResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Retrieves the current storage configurations for the specified resource type, association ID, and instance ID.
describeInstanceStorageConfigAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeQueueResult> describeQueueAsync(DescribeQueueRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes the specified queue.
describeQueueAsync in interface AmazonConnectAsyncpublic Future<DescribeQueueResult> describeQueueAsync(DescribeQueueRequest request, AsyncHandler<DescribeQueueRequest,DescribeQueueResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Describes the specified queue.
describeQueueAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeQuickConnectResult> describeQuickConnectAsync(DescribeQuickConnectRequest request)
AmazonConnectAsyncDescribes the quick connect.
describeQuickConnectAsync in interface AmazonConnectAsyncpublic Future<DescribeQuickConnectResult> describeQuickConnectAsync(DescribeQuickConnectRequest request, AsyncHandler<DescribeQuickConnectRequest,DescribeQuickConnectResult> asyncHandler)
AmazonConnectAsyncDescribes the quick connect.
describeQuickConnectAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeRoutingProfileResult> describeRoutingProfileAsync(DescribeRoutingProfileRequest request)
AmazonConnectAsyncDescribes the specified routing profile.
describeRoutingProfileAsync in interface AmazonConnectAsyncpublic Future<DescribeRoutingProfileResult> describeRoutingProfileAsync(DescribeRoutingProfileRequest request, AsyncHandler<DescribeRoutingProfileRequest,DescribeRoutingProfileResult> asyncHandler)
AmazonConnectAsyncDescribes the specified routing profile.
describeRoutingProfileAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeSecurityProfileResult> describeSecurityProfileAsync(DescribeSecurityProfileRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Gets basic information about the security profle.
describeSecurityProfileAsync in interface AmazonConnectAsyncpublic Future<DescribeSecurityProfileResult> describeSecurityProfileAsync(DescribeSecurityProfileRequest request, AsyncHandler<DescribeSecurityProfileRequest,DescribeSecurityProfileResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Gets basic information about the security profle.
describeSecurityProfileAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeUserResult> describeUserAsync(DescribeUserRequest request)
AmazonConnectAsyncDescribes the specified user account. You can find the instance ID in the console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.
describeUserAsync in interface AmazonConnectAsyncpublic Future<DescribeUserResult> describeUserAsync(DescribeUserRequest request, AsyncHandler<DescribeUserRequest,DescribeUserResult> asyncHandler)
AmazonConnectAsyncDescribes the specified user account. You can find the instance ID in the console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.
describeUserAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeUserHierarchyGroupResult> describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest request)
AmazonConnectAsyncDescribes the specified hierarchy group.
describeUserHierarchyGroupAsync in interface AmazonConnectAsyncpublic Future<DescribeUserHierarchyGroupResult> describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest request, AsyncHandler<DescribeUserHierarchyGroupRequest,DescribeUserHierarchyGroupResult> asyncHandler)
AmazonConnectAsyncDescribes the specified hierarchy group.
describeUserHierarchyGroupAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DescribeUserHierarchyStructureResult> describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest request)
AmazonConnectAsyncDescribes the hierarchy structure of the specified Amazon Connect instance.
describeUserHierarchyStructureAsync in interface AmazonConnectAsyncpublic Future<DescribeUserHierarchyStructureResult> describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest request, AsyncHandler<DescribeUserHierarchyStructureRequest,DescribeUserHierarchyStructureResult> asyncHandler)
AmazonConnectAsyncDescribes the hierarchy structure of the specified Amazon Connect instance.
describeUserHierarchyStructureAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DisassociateApprovedOriginResult> disassociateApprovedOriginAsync(DisassociateApprovedOriginRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Revokes access to integrated applications from Amazon Connect.
disassociateApprovedOriginAsync in interface AmazonConnectAsyncpublic Future<DisassociateApprovedOriginResult> disassociateApprovedOriginAsync(DisassociateApprovedOriginRequest request, AsyncHandler<DisassociateApprovedOriginRequest,DisassociateApprovedOriginResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Revokes access to integrated applications from Amazon Connect.
disassociateApprovedOriginAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DisassociateBotResult> disassociateBotAsync(DisassociateBotRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Revokes authorization from the specified instance to access the specified Amazon Lex or Amazon Lex V2 bot.
disassociateBotAsync in interface AmazonConnectAsyncpublic Future<DisassociateBotResult> disassociateBotAsync(DisassociateBotRequest request, AsyncHandler<DisassociateBotRequest,DisassociateBotResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Revokes authorization from the specified instance to access the specified Amazon Lex or Amazon Lex V2 bot.
disassociateBotAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DisassociateInstanceStorageConfigResult> disassociateInstanceStorageConfigAsync(DisassociateInstanceStorageConfigRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Removes the storage type configurations for the specified resource type and association ID.
disassociateInstanceStorageConfigAsync in interface AmazonConnectAsyncpublic Future<DisassociateInstanceStorageConfigResult> disassociateInstanceStorageConfigAsync(DisassociateInstanceStorageConfigRequest request, AsyncHandler<DisassociateInstanceStorageConfigRequest,DisassociateInstanceStorageConfigResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Removes the storage type configurations for the specified resource type and association ID.
disassociateInstanceStorageConfigAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DisassociateLambdaFunctionResult> disassociateLambdaFunctionAsync(DisassociateLambdaFunctionRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Remove the Lambda function from the dropdown options available in the relevant contact flow blocks.
disassociateLambdaFunctionAsync in interface AmazonConnectAsyncpublic Future<DisassociateLambdaFunctionResult> disassociateLambdaFunctionAsync(DisassociateLambdaFunctionRequest request, AsyncHandler<DisassociateLambdaFunctionRequest,DisassociateLambdaFunctionResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Remove the Lambda function from the dropdown options available in the relevant contact flow blocks.
disassociateLambdaFunctionAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DisassociateLexBotResult> disassociateLexBotAsync(DisassociateLexBotRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Revokes authorization from the specified instance to access the specified Amazon Lex bot.
disassociateLexBotAsync in interface AmazonConnectAsyncpublic Future<DisassociateLexBotResult> disassociateLexBotAsync(DisassociateLexBotRequest request, AsyncHandler<DisassociateLexBotRequest,DisassociateLexBotResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Revokes authorization from the specified instance to access the specified Amazon Lex bot.
disassociateLexBotAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DisassociateQueueQuickConnectsResult> disassociateQueueQuickConnectsAsync(DisassociateQueueQuickConnectsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Disassociates a set of quick connects from a queue.
disassociateQueueQuickConnectsAsync in interface AmazonConnectAsyncpublic Future<DisassociateQueueQuickConnectsResult> disassociateQueueQuickConnectsAsync(DisassociateQueueQuickConnectsRequest request, AsyncHandler<DisassociateQueueQuickConnectsRequest,DisassociateQueueQuickConnectsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Disassociates a set of quick connects from a queue.
disassociateQueueQuickConnectsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DisassociateRoutingProfileQueuesResult> disassociateRoutingProfileQueuesAsync(DisassociateRoutingProfileQueuesRequest request)
AmazonConnectAsyncDisassociates a set of queues from a routing profile.
disassociateRoutingProfileQueuesAsync in interface AmazonConnectAsyncpublic Future<DisassociateRoutingProfileQueuesResult> disassociateRoutingProfileQueuesAsync(DisassociateRoutingProfileQueuesRequest request, AsyncHandler<DisassociateRoutingProfileQueuesRequest,DisassociateRoutingProfileQueuesResult> asyncHandler)
AmazonConnectAsyncDisassociates a set of queues from a routing profile.
disassociateRoutingProfileQueuesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DisassociateSecurityKeyResult> disassociateSecurityKeyAsync(DisassociateSecurityKeyRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Deletes the specified security key.
disassociateSecurityKeyAsync in interface AmazonConnectAsyncpublic Future<DisassociateSecurityKeyResult> disassociateSecurityKeyAsync(DisassociateSecurityKeyRequest request, AsyncHandler<DisassociateSecurityKeyRequest,DisassociateSecurityKeyResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Deletes the specified security key.
disassociateSecurityKeyAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<GetContactAttributesResult> getContactAttributesAsync(GetContactAttributesRequest request)
AmazonConnectAsyncRetrieves the contact attributes for the specified contact.
getContactAttributesAsync in interface AmazonConnectAsyncpublic Future<GetContactAttributesResult> getContactAttributesAsync(GetContactAttributesRequest request, AsyncHandler<GetContactAttributesRequest,GetContactAttributesResult> asyncHandler)
AmazonConnectAsyncRetrieves the contact attributes for the specified contact.
getContactAttributesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<GetCurrentMetricDataResult> getCurrentMetricDataAsync(GetCurrentMetricDataRequest request)
AmazonConnectAsyncGets the real-time metric data from the specified Amazon Connect instance.
For a description of each metric, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.
getCurrentMetricDataAsync in interface AmazonConnectAsyncpublic Future<GetCurrentMetricDataResult> getCurrentMetricDataAsync(GetCurrentMetricDataRequest request, AsyncHandler<GetCurrentMetricDataRequest,GetCurrentMetricDataResult> asyncHandler)
AmazonConnectAsyncGets the real-time metric data from the specified Amazon Connect instance.
For a description of each metric, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.
getCurrentMetricDataAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<GetFederationTokenResult> getFederationTokenAsync(GetFederationTokenRequest request)
AmazonConnectAsyncRetrieves a token for federation.
This API doesn't support root users. If you try to invoke GetFederationToken with root credentials, an error message similar to the following one appears:
Provided identity: Principal: .... User: .... cannot be used for federation with Amazon Connect
getFederationTokenAsync in interface AmazonConnectAsyncpublic Future<GetFederationTokenResult> getFederationTokenAsync(GetFederationTokenRequest request, AsyncHandler<GetFederationTokenRequest,GetFederationTokenResult> asyncHandler)
AmazonConnectAsyncRetrieves a token for federation.
This API doesn't support root users. If you try to invoke GetFederationToken with root credentials, an error message similar to the following one appears:
Provided identity: Principal: .... User: .... cannot be used for federation with Amazon Connect
getFederationTokenAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<GetMetricDataResult> getMetricDataAsync(GetMetricDataRequest request)
AmazonConnectAsyncGets historical metric data from the specified Amazon Connect instance.
For a description of each historical metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
getMetricDataAsync in interface AmazonConnectAsyncpublic Future<GetMetricDataResult> getMetricDataAsync(GetMetricDataRequest request, AsyncHandler<GetMetricDataRequest,GetMetricDataResult> asyncHandler)
AmazonConnectAsyncGets historical metric data from the specified Amazon Connect instance.
For a description of each historical metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
getMetricDataAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListAgentStatusesResult> listAgentStatusesAsync(ListAgentStatusesRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Lists agent statuses.
listAgentStatusesAsync in interface AmazonConnectAsyncpublic Future<ListAgentStatusesResult> listAgentStatusesAsync(ListAgentStatusesRequest request, AsyncHandler<ListAgentStatusesRequest,ListAgentStatusesResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Lists agent statuses.
listAgentStatusesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListApprovedOriginsResult> listApprovedOriginsAsync(ListApprovedOriginsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all approved origins associated with the instance.
listApprovedOriginsAsync in interface AmazonConnectAsyncpublic Future<ListApprovedOriginsResult> listApprovedOriginsAsync(ListApprovedOriginsRequest request, AsyncHandler<ListApprovedOriginsRequest,ListApprovedOriginsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all approved origins associated with the instance.
listApprovedOriginsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListBotsResult> listBotsAsync(ListBotsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
For the specified version of Amazon Lex, returns a paginated list of all the Amazon Lex bots currently associated with the instance.
listBotsAsync in interface AmazonConnectAsyncpublic Future<ListBotsResult> listBotsAsync(ListBotsRequest request, AsyncHandler<ListBotsRequest,ListBotsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
For the specified version of Amazon Lex, returns a paginated list of all the Amazon Lex bots currently associated with the instance.
listBotsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListContactFlowModulesResult> listContactFlowModulesAsync(ListContactFlowModulesRequest request)
AmazonConnectAsyncProvides information about the contact flow modules for the specified Amazon Connect instance.
listContactFlowModulesAsync in interface AmazonConnectAsyncpublic Future<ListContactFlowModulesResult> listContactFlowModulesAsync(ListContactFlowModulesRequest request, AsyncHandler<ListContactFlowModulesRequest,ListContactFlowModulesResult> asyncHandler)
AmazonConnectAsyncProvides information about the contact flow modules for the specified Amazon Connect instance.
listContactFlowModulesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListContactFlowsResult> listContactFlowsAsync(ListContactFlowsRequest request)
AmazonConnectAsyncProvides information about the contact flows for the specified Amazon Connect instance.
You can also create and update contact flows using the Amazon Connect Flow language.
For more information about contact flows, see Contact Flows in the Amazon Connect Administrator Guide.
listContactFlowsAsync in interface AmazonConnectAsyncpublic Future<ListContactFlowsResult> listContactFlowsAsync(ListContactFlowsRequest request, AsyncHandler<ListContactFlowsRequest,ListContactFlowsResult> asyncHandler)
AmazonConnectAsyncProvides information about the contact flows for the specified Amazon Connect instance.
You can also create and update contact flows using the Amazon Connect Flow language.
For more information about contact flows, see Contact Flows in the Amazon Connect Administrator Guide.
listContactFlowsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListContactReferencesResult> listContactReferencesAsync(ListContactReferencesRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
For the specified referenceTypes, returns a list of references associated with the contact.
listContactReferencesAsync in interface AmazonConnectAsyncpublic Future<ListContactReferencesResult> listContactReferencesAsync(ListContactReferencesRequest request, AsyncHandler<ListContactReferencesRequest,ListContactReferencesResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
For the specified referenceTypes, returns a list of references associated with the contact.
listContactReferencesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListHoursOfOperationsResult> listHoursOfOperationsAsync(ListHoursOfOperationsRequest request)
AmazonConnectAsyncProvides information about the hours of operation for the specified Amazon Connect instance.
For more information about hours of operation, see Set the Hours of Operation for a Queue in the Amazon Connect Administrator Guide.
listHoursOfOperationsAsync in interface AmazonConnectAsyncpublic Future<ListHoursOfOperationsResult> listHoursOfOperationsAsync(ListHoursOfOperationsRequest request, AsyncHandler<ListHoursOfOperationsRequest,ListHoursOfOperationsResult> asyncHandler)
AmazonConnectAsyncProvides information about the hours of operation for the specified Amazon Connect instance.
For more information about hours of operation, see Set the Hours of Operation for a Queue in the Amazon Connect Administrator Guide.
listHoursOfOperationsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListInstanceAttributesResult> listInstanceAttributesAsync(ListInstanceAttributesRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all attribute types for the given instance.
listInstanceAttributesAsync in interface AmazonConnectAsyncpublic Future<ListInstanceAttributesResult> listInstanceAttributesAsync(ListInstanceAttributesRequest request, AsyncHandler<ListInstanceAttributesRequest,ListInstanceAttributesResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all attribute types for the given instance.
listInstanceAttributesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListInstanceStorageConfigsResult> listInstanceStorageConfigsAsync(ListInstanceStorageConfigsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of storage configs for the identified instance and resource type.
listInstanceStorageConfigsAsync in interface AmazonConnectAsyncpublic Future<ListInstanceStorageConfigsResult> listInstanceStorageConfigsAsync(ListInstanceStorageConfigsRequest request, AsyncHandler<ListInstanceStorageConfigsRequest,ListInstanceStorageConfigsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of storage configs for the identified instance and resource type.
listInstanceStorageConfigsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListInstancesResult> listInstancesAsync(ListInstancesRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Return a list of instances which are in active state, creation-in-progress state, and failed state. Instances that aren't successfully created (they are in a failed state) are returned only for 24 hours after the CreateInstance API was invoked.
listInstancesAsync in interface AmazonConnectAsyncpublic Future<ListInstancesResult> listInstancesAsync(ListInstancesRequest request, AsyncHandler<ListInstancesRequest,ListInstancesResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Return a list of instances which are in active state, creation-in-progress state, and failed state. Instances that aren't successfully created (they are in a failed state) are returned only for 24 hours after the CreateInstance API was invoked.
listInstancesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListIntegrationAssociationsResult> listIntegrationAssociationsAsync(ListIntegrationAssociationsRequest request)
AmazonConnectAsyncProvides summary information about the AWS resource associations for the specified Amazon Connect instance.
listIntegrationAssociationsAsync in interface AmazonConnectAsyncpublic Future<ListIntegrationAssociationsResult> listIntegrationAssociationsAsync(ListIntegrationAssociationsRequest request, AsyncHandler<ListIntegrationAssociationsRequest,ListIntegrationAssociationsResult> asyncHandler)
AmazonConnectAsyncProvides summary information about the AWS resource associations for the specified Amazon Connect instance.
listIntegrationAssociationsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListLambdaFunctionsResult> listLambdaFunctionsAsync(ListLambdaFunctionsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all Lambda functions that display in the dropdown options in the relevant contact flow blocks.
listLambdaFunctionsAsync in interface AmazonConnectAsyncpublic Future<ListLambdaFunctionsResult> listLambdaFunctionsAsync(ListLambdaFunctionsRequest request, AsyncHandler<ListLambdaFunctionsRequest,ListLambdaFunctionsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all Lambda functions that display in the dropdown options in the relevant contact flow blocks.
listLambdaFunctionsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListLexBotsResult> listLexBotsAsync(ListLexBotsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all the Amazon Lex bots currently associated with the instance.
listLexBotsAsync in interface AmazonConnectAsyncpublic Future<ListLexBotsResult> listLexBotsAsync(ListLexBotsRequest request, AsyncHandler<ListLexBotsRequest,ListLexBotsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all the Amazon Lex bots currently associated with the instance.
listLexBotsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListPhoneNumbersResult> listPhoneNumbersAsync(ListPhoneNumbersRequest request)
AmazonConnectAsyncProvides information about the phone numbers for the specified Amazon Connect instance.
For more information about phone numbers, see Set Up Phone Numbers for Your Contact Center in the Amazon Connect Administrator Guide.
listPhoneNumbersAsync in interface AmazonConnectAsyncpublic Future<ListPhoneNumbersResult> listPhoneNumbersAsync(ListPhoneNumbersRequest request, AsyncHandler<ListPhoneNumbersRequest,ListPhoneNumbersResult> asyncHandler)
AmazonConnectAsyncProvides information about the phone numbers for the specified Amazon Connect instance.
For more information about phone numbers, see Set Up Phone Numbers for Your Contact Center in the Amazon Connect Administrator Guide.
listPhoneNumbersAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListPromptsResult> listPromptsAsync(ListPromptsRequest request)
AmazonConnectAsyncProvides information about the prompts for the specified Amazon Connect instance.
listPromptsAsync in interface AmazonConnectAsyncpublic Future<ListPromptsResult> listPromptsAsync(ListPromptsRequest request, AsyncHandler<ListPromptsRequest,ListPromptsResult> asyncHandler)
AmazonConnectAsyncProvides information about the prompts for the specified Amazon Connect instance.
listPromptsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListQueueQuickConnectsResult> listQueueQuickConnectsAsync(ListQueueQuickConnectsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Lists the quick connects associated with a queue.
listQueueQuickConnectsAsync in interface AmazonConnectAsyncpublic Future<ListQueueQuickConnectsResult> listQueueQuickConnectsAsync(ListQueueQuickConnectsRequest request, AsyncHandler<ListQueueQuickConnectsRequest,ListQueueQuickConnectsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Lists the quick connects associated with a queue.
listQueueQuickConnectsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListQueuesResult> listQueuesAsync(ListQueuesRequest request)
AmazonConnectAsyncProvides information about the queues for the specified Amazon Connect instance.
If you do not specify a QueueTypes parameter, both standard and agent queues are returned. This
might cause an unexpected truncation of results if you have more than 1000 agents and you limit the number of
results of the API call in code.
For more information about queues, see Queues: Standard and Agent in the Amazon Connect Administrator Guide.
listQueuesAsync in interface AmazonConnectAsyncpublic Future<ListQueuesResult> listQueuesAsync(ListQueuesRequest request, AsyncHandler<ListQueuesRequest,ListQueuesResult> asyncHandler)
AmazonConnectAsyncProvides information about the queues for the specified Amazon Connect instance.
If you do not specify a QueueTypes parameter, both standard and agent queues are returned. This
might cause an unexpected truncation of results if you have more than 1000 agents and you limit the number of
results of the API call in code.
For more information about queues, see Queues: Standard and Agent in the Amazon Connect Administrator Guide.
listQueuesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListQuickConnectsResult> listQuickConnectsAsync(ListQuickConnectsRequest request)
AmazonConnectAsyncProvides information about the quick connects for the specified Amazon Connect instance.
listQuickConnectsAsync in interface AmazonConnectAsyncpublic Future<ListQuickConnectsResult> listQuickConnectsAsync(ListQuickConnectsRequest request, AsyncHandler<ListQuickConnectsRequest,ListQuickConnectsResult> asyncHandler)
AmazonConnectAsyncProvides information about the quick connects for the specified Amazon Connect instance.
listQuickConnectsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListRoutingProfileQueuesResult> listRoutingProfileQueuesAsync(ListRoutingProfileQueuesRequest request)
AmazonConnectAsyncLists the queues associated with a routing profile.
listRoutingProfileQueuesAsync in interface AmazonConnectAsyncpublic Future<ListRoutingProfileQueuesResult> listRoutingProfileQueuesAsync(ListRoutingProfileQueuesRequest request, AsyncHandler<ListRoutingProfileQueuesRequest,ListRoutingProfileQueuesResult> asyncHandler)
AmazonConnectAsyncLists the queues associated with a routing profile.
listRoutingProfileQueuesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListRoutingProfilesResult> listRoutingProfilesAsync(ListRoutingProfilesRequest request)
AmazonConnectAsyncProvides summary information about the routing profiles for the specified Amazon Connect instance.
For more information about routing profiles, see Routing Profiles and Create a Routing Profile in the Amazon Connect Administrator Guide.
listRoutingProfilesAsync in interface AmazonConnectAsyncpublic Future<ListRoutingProfilesResult> listRoutingProfilesAsync(ListRoutingProfilesRequest request, AsyncHandler<ListRoutingProfilesRequest,ListRoutingProfilesResult> asyncHandler)
AmazonConnectAsyncProvides summary information about the routing profiles for the specified Amazon Connect instance.
For more information about routing profiles, see Routing Profiles and Create a Routing Profile in the Amazon Connect Administrator Guide.
listRoutingProfilesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListSecurityKeysResult> listSecurityKeysAsync(ListSecurityKeysRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all security keys associated with the instance.
listSecurityKeysAsync in interface AmazonConnectAsyncpublic Future<ListSecurityKeysResult> listSecurityKeysAsync(ListSecurityKeysRequest request, AsyncHandler<ListSecurityKeysRequest,ListSecurityKeysResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all security keys associated with the instance.
listSecurityKeysAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListSecurityProfilePermissionsResult> listSecurityProfilePermissionsAsync(ListSecurityProfilePermissionsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Lists the permissions granted to a security profile.
listSecurityProfilePermissionsAsync in interface AmazonConnectAsyncpublic Future<ListSecurityProfilePermissionsResult> listSecurityProfilePermissionsAsync(ListSecurityProfilePermissionsRequest request, AsyncHandler<ListSecurityProfilePermissionsRequest,ListSecurityProfilePermissionsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Lists the permissions granted to a security profile.
listSecurityProfilePermissionsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListSecurityProfilesResult> listSecurityProfilesAsync(ListSecurityProfilesRequest request)
AmazonConnectAsyncProvides summary information about the security profiles for the specified Amazon Connect instance.
For more information about security profiles, see Security Profiles in the Amazon Connect Administrator Guide.
listSecurityProfilesAsync in interface AmazonConnectAsyncpublic Future<ListSecurityProfilesResult> listSecurityProfilesAsync(ListSecurityProfilesRequest request, AsyncHandler<ListSecurityProfilesRequest,ListSecurityProfilesResult> asyncHandler)
AmazonConnectAsyncProvides summary information about the security profiles for the specified Amazon Connect instance.
For more information about security profiles, see Security Profiles in the Amazon Connect Administrator Guide.
listSecurityProfilesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest request)
AmazonConnectAsyncLists the tags for the specified resource.
For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
listTagsForResourceAsync in interface AmazonConnectAsyncpublic Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest request, AsyncHandler<ListTagsForResourceRequest,ListTagsForResourceResult> asyncHandler)
AmazonConnectAsyncLists the tags for the specified resource.
For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
listTagsForResourceAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListUseCasesResult> listUseCasesAsync(ListUseCasesRequest request)
AmazonConnectAsyncLists the use cases for the integration association.
listUseCasesAsync in interface AmazonConnectAsyncrequest - Provides summary information about the use cases for the specified integration association.public Future<ListUseCasesResult> listUseCasesAsync(ListUseCasesRequest request, AsyncHandler<ListUseCasesRequest,ListUseCasesResult> asyncHandler)
AmazonConnectAsyncLists the use cases for the integration association.
listUseCasesAsync in interface AmazonConnectAsyncrequest - Provides summary information about the use cases for the specified integration association.asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListUserHierarchyGroupsResult> listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest request)
AmazonConnectAsyncProvides summary information about the hierarchy groups for the specified Amazon Connect instance.
For more information about agent hierarchies, see Set Up Agent Hierarchies in the Amazon Connect Administrator Guide.
listUserHierarchyGroupsAsync in interface AmazonConnectAsyncpublic Future<ListUserHierarchyGroupsResult> listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest request, AsyncHandler<ListUserHierarchyGroupsRequest,ListUserHierarchyGroupsResult> asyncHandler)
AmazonConnectAsyncProvides summary information about the hierarchy groups for the specified Amazon Connect instance.
For more information about agent hierarchies, see Set Up Agent Hierarchies in the Amazon Connect Administrator Guide.
listUserHierarchyGroupsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ListUsersResult> listUsersAsync(ListUsersRequest request)
AmazonConnectAsyncProvides summary information about the users for the specified Amazon Connect instance.
listUsersAsync in interface AmazonConnectAsyncpublic Future<ListUsersResult> listUsersAsync(ListUsersRequest request, AsyncHandler<ListUsersRequest,ListUsersResult> asyncHandler)
AmazonConnectAsyncProvides summary information about the users for the specified Amazon Connect instance.
listUsersAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ResumeContactRecordingResult> resumeContactRecordingAsync(ResumeContactRecordingRequest request)
AmazonConnectAsyncWhen a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call.
Only voice recordings are supported at this time.
resumeContactRecordingAsync in interface AmazonConnectAsyncpublic Future<ResumeContactRecordingResult> resumeContactRecordingAsync(ResumeContactRecordingRequest request, AsyncHandler<ResumeContactRecordingRequest,ResumeContactRecordingResult> asyncHandler)
AmazonConnectAsyncWhen a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call.
Only voice recordings are supported at this time.
resumeContactRecordingAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<StartChatContactResult> startChatContactAsync(StartChatContactRequest request)
AmazonConnectAsyncInitiates a contact flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.
When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.
A 429 error occurs in two situations:
API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.
The quota for
concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.
For more information about chat, see Chat in the Amazon Connect Administrator Guide.
startChatContactAsync in interface AmazonConnectAsyncpublic Future<StartChatContactResult> startChatContactAsync(StartChatContactRequest request, AsyncHandler<StartChatContactRequest,StartChatContactResult> asyncHandler)
AmazonConnectAsyncInitiates a contact flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.
When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.
A 429 error occurs in two situations:
API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.
The quota for
concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.
For more information about chat, see Chat in the Amazon Connect Administrator Guide.
startChatContactAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<StartContactRecordingResult> startContactRecordingAsync(StartContactRecordingRequest request)
AmazonConnectAsyncStarts recording the contact when the agent joins the call. StartContactRecording is a one-time action. For example, if you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend and resume it, such as when collecting sensitive information (for example, a credit card number), use SuspendContactRecording and ResumeContactRecording.
You can use this API to override the recording behavior configured in the Set recording behavior block.
Only voice recordings are supported at this time.
startContactRecordingAsync in interface AmazonConnectAsyncpublic Future<StartContactRecordingResult> startContactRecordingAsync(StartContactRecordingRequest request, AsyncHandler<StartContactRecordingRequest,StartContactRecordingResult> asyncHandler)
AmazonConnectAsyncStarts recording the contact when the agent joins the call. StartContactRecording is a one-time action. For example, if you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend and resume it, such as when collecting sensitive information (for example, a credit card number), use SuspendContactRecording and ResumeContactRecording.
You can use this API to override the recording behavior configured in the Set recording behavior block.
Only voice recordings are supported at this time.
startContactRecordingAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<StartContactStreamingResult> startContactStreamingAsync(StartContactStreamingRequest request)
AmazonConnectAsyncInitiates real-time message streaming for a new chat contact.
For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide.
startContactStreamingAsync in interface AmazonConnectAsyncpublic Future<StartContactStreamingResult> startContactStreamingAsync(StartContactStreamingRequest request, AsyncHandler<StartContactStreamingRequest,StartContactStreamingResult> asyncHandler)
AmazonConnectAsyncInitiates real-time message streaming for a new chat contact.
For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide.
startContactStreamingAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<StartOutboundVoiceContactResult> startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest request)
AmazonConnectAsync
Places an outbound call to a contact, and then initiates the contact flow. It performs the actions in the contact
flow that's specified (in ContactFlowId).
Agents do not initiate the outbound API, which means that they do not dial the contact. If the contact flow places an outbound call to a contact, and then puts the contact in queue, the call is then routed to the agent, like any other inbound case.
There is a 60-second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.
UK numbers with a 447 prefix are not allowed by default. Before you can dial these UK mobile numbers, you must submit a service quota increase request. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.
Campaign calls are not allowed by default. Before you can make a call with TrafficType =
CAMPAIGN, you must submit a service quota increase request. For more information, see Amazon Connect
Service Quotas in the Amazon Connect Administrator Guide.
startOutboundVoiceContactAsync in interface AmazonConnectAsyncpublic Future<StartOutboundVoiceContactResult> startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest request, AsyncHandler<StartOutboundVoiceContactRequest,StartOutboundVoiceContactResult> asyncHandler)
AmazonConnectAsync
Places an outbound call to a contact, and then initiates the contact flow. It performs the actions in the contact
flow that's specified (in ContactFlowId).
Agents do not initiate the outbound API, which means that they do not dial the contact. If the contact flow places an outbound call to a contact, and then puts the contact in queue, the call is then routed to the agent, like any other inbound case.
There is a 60-second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.
UK numbers with a 447 prefix are not allowed by default. Before you can dial these UK mobile numbers, you must submit a service quota increase request. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.
Campaign calls are not allowed by default. Before you can make a call with TrafficType =
CAMPAIGN, you must submit a service quota increase request. For more information, see Amazon Connect
Service Quotas in the Amazon Connect Administrator Guide.
startOutboundVoiceContactAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<StartTaskContactResult> startTaskContactAsync(StartTaskContactRequest request)
AmazonConnectAsyncInitiates a contact flow to start a new task.
startTaskContactAsync in interface AmazonConnectAsyncpublic Future<StartTaskContactResult> startTaskContactAsync(StartTaskContactRequest request, AsyncHandler<StartTaskContactRequest,StartTaskContactResult> asyncHandler)
AmazonConnectAsyncInitiates a contact flow to start a new task.
startTaskContactAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<StopContactResult> stopContactAsync(StopContactRequest request)
AmazonConnectAsyncEnds the specified contact.
stopContactAsync in interface AmazonConnectAsyncpublic Future<StopContactResult> stopContactAsync(StopContactRequest request, AsyncHandler<StopContactRequest,StopContactResult> asyncHandler)
AmazonConnectAsyncEnds the specified contact.
stopContactAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<StopContactRecordingResult> stopContactRecordingAsync(StopContactRecordingRequest request)
AmazonConnectAsyncStops recording a call when a contact is being recorded. StopContactRecording is a one-time action. If you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend it for sensitive information (for example, to collect a credit card number), and then restart it, use SuspendContactRecording and ResumeContactRecording.
Only voice recordings are supported at this time.
stopContactRecordingAsync in interface AmazonConnectAsyncpublic Future<StopContactRecordingResult> stopContactRecordingAsync(StopContactRecordingRequest request, AsyncHandler<StopContactRecordingRequest,StopContactRecordingResult> asyncHandler)
AmazonConnectAsyncStops recording a call when a contact is being recorded. StopContactRecording is a one-time action. If you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend it for sensitive information (for example, to collect a credit card number), and then restart it, use SuspendContactRecording and ResumeContactRecording.
Only voice recordings are supported at this time.
stopContactRecordingAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<StopContactStreamingResult> stopContactStreamingAsync(StopContactStreamingRequest request)
AmazonConnectAsyncEnds message streaming on a specified contact. To restart message streaming on that contact, call the StartContactStreaming API.
stopContactStreamingAsync in interface AmazonConnectAsyncpublic Future<StopContactStreamingResult> stopContactStreamingAsync(StopContactStreamingRequest request, AsyncHandler<StopContactStreamingRequest,StopContactStreamingResult> asyncHandler)
AmazonConnectAsyncEnds message streaming on a specified contact. To restart message streaming on that contact, call the StartContactStreaming API.
stopContactStreamingAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<SuspendContactRecordingResult> suspendContactRecordingAsync(SuspendContactRecordingRequest request)
AmazonConnectAsyncWhen a contact is being recorded, this API suspends recording the call. For example, you might suspend the call recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording.
The period of time that the recording is suspended is filled with silence in the final recording.
Only voice recordings are supported at this time.
suspendContactRecordingAsync in interface AmazonConnectAsyncpublic Future<SuspendContactRecordingResult> suspendContactRecordingAsync(SuspendContactRecordingRequest request, AsyncHandler<SuspendContactRecordingRequest,SuspendContactRecordingResult> asyncHandler)
AmazonConnectAsyncWhen a contact is being recorded, this API suspends recording the call. For example, you might suspend the call recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording.
The period of time that the recording is suspended is filled with silence in the final recording.
Only voice recordings are supported at this time.
suspendContactRecordingAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<TagResourceResult> tagResourceAsync(TagResourceRequest request)
AmazonConnectAsyncAdds the specified tags to the specified resource.
The supported resource types are users, routing profiles, queues, quick connects, contact flows, agent status, and hours of operation.
For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
tagResourceAsync in interface AmazonConnectAsyncpublic Future<TagResourceResult> tagResourceAsync(TagResourceRequest request, AsyncHandler<TagResourceRequest,TagResourceResult> asyncHandler)
AmazonConnectAsyncAdds the specified tags to the specified resource.
The supported resource types are users, routing profiles, queues, quick connects, contact flows, agent status, and hours of operation.
For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
tagResourceAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest request)
AmazonConnectAsyncRemoves the specified tags from the specified resource.
untagResourceAsync in interface AmazonConnectAsyncpublic Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest request, AsyncHandler<UntagResourceRequest,UntagResourceResult> asyncHandler)
AmazonConnectAsyncRemoves the specified tags from the specified resource.
untagResourceAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateAgentStatusResult> updateAgentStatusAsync(UpdateAgentStatusRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates agent status.
updateAgentStatusAsync in interface AmazonConnectAsyncpublic Future<UpdateAgentStatusResult> updateAgentStatusAsync(UpdateAgentStatusRequest request, AsyncHandler<UpdateAgentStatusRequest,UpdateAgentStatusResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates agent status.
updateAgentStatusAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateContactResult> updateContactAsync(UpdateContactRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Adds or updates user-defined contact information associated with the specified contact. At least one field to be updated must be present in the request.
You can add or update user-defined contact information for both ongoing and completed contacts.
updateContactAsync in interface AmazonConnectAsyncpublic Future<UpdateContactResult> updateContactAsync(UpdateContactRequest request, AsyncHandler<UpdateContactRequest,UpdateContactResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Adds or updates user-defined contact information associated with the specified contact. At least one field to be updated must be present in the request.
You can add or update user-defined contact information for both ongoing and completed contacts.
updateContactAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateContactAttributesResult> updateContactAttributesAsync(UpdateContactAttributesRequest request)
AmazonConnectAsyncCreates or updates user-defined contact attributes associated with the specified contact.
You can create or update user-defined attributes for both ongoing and completed contacts. For example, while the call is active, you can update the customer's name or the reason the customer called. You can add notes about steps that the agent took during the call that display to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or to identify abusive callers.
Contact attributes are available in Amazon Connect for 24 months, and are then deleted. For information about CTR retention and the maximum size of the CTR attributes section, see Feature specifications in the Amazon Connect Administrator Guide.
Important: You cannot use the operation to update attributes for contacts that occurred prior to the release of the API, which was September 12, 2018. You can update attributes only for contacts that started after the release of the API. If you attempt to update attributes for a contact that occurred prior to the release of the API, a 400 error is returned. This applies also to queued callbacks that were initiated prior to the release of the API but are still active in your instance.
updateContactAttributesAsync in interface AmazonConnectAsyncpublic Future<UpdateContactAttributesResult> updateContactAttributesAsync(UpdateContactAttributesRequest request, AsyncHandler<UpdateContactAttributesRequest,UpdateContactAttributesResult> asyncHandler)
AmazonConnectAsyncCreates or updates user-defined contact attributes associated with the specified contact.
You can create or update user-defined attributes for both ongoing and completed contacts. For example, while the call is active, you can update the customer's name or the reason the customer called. You can add notes about steps that the agent took during the call that display to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or to identify abusive callers.
Contact attributes are available in Amazon Connect for 24 months, and are then deleted. For information about CTR retention and the maximum size of the CTR attributes section, see Feature specifications in the Amazon Connect Administrator Guide.
Important: You cannot use the operation to update attributes for contacts that occurred prior to the release of the API, which was September 12, 2018. You can update attributes only for contacts that started after the release of the API. If you attempt to update attributes for a contact that occurred prior to the release of the API, a 400 error is returned. This applies also to queued callbacks that were initiated prior to the release of the API but are still active in your instance.
updateContactAttributesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateContactFlowContentResult> updateContactFlowContentAsync(UpdateContactFlowContentRequest request)
AmazonConnectAsyncUpdates the specified contact flow.
You can also create and update contact flows using the Amazon Connect Flow language.
updateContactFlowContentAsync in interface AmazonConnectAsyncpublic Future<UpdateContactFlowContentResult> updateContactFlowContentAsync(UpdateContactFlowContentRequest request, AsyncHandler<UpdateContactFlowContentRequest,UpdateContactFlowContentResult> asyncHandler)
AmazonConnectAsyncUpdates the specified contact flow.
You can also create and update contact flows using the Amazon Connect Flow language.
updateContactFlowContentAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateContactFlowMetadataResult> updateContactFlowMetadataAsync(UpdateContactFlowMetadataRequest request)
AmazonConnectAsyncUpdates metadata about specified contact flow.
updateContactFlowMetadataAsync in interface AmazonConnectAsyncpublic Future<UpdateContactFlowMetadataResult> updateContactFlowMetadataAsync(UpdateContactFlowMetadataRequest request, AsyncHandler<UpdateContactFlowMetadataRequest,UpdateContactFlowMetadataResult> asyncHandler)
AmazonConnectAsyncUpdates metadata about specified contact flow.
updateContactFlowMetadataAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateContactFlowModuleContentResult> updateContactFlowModuleContentAsync(UpdateContactFlowModuleContentRequest request)
AmazonConnectAsyncUpdates specified contact flow module for the specified Amazon Connect instance.
updateContactFlowModuleContentAsync in interface AmazonConnectAsyncpublic Future<UpdateContactFlowModuleContentResult> updateContactFlowModuleContentAsync(UpdateContactFlowModuleContentRequest request, AsyncHandler<UpdateContactFlowModuleContentRequest,UpdateContactFlowModuleContentResult> asyncHandler)
AmazonConnectAsyncUpdates specified contact flow module for the specified Amazon Connect instance.
updateContactFlowModuleContentAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateContactFlowModuleMetadataResult> updateContactFlowModuleMetadataAsync(UpdateContactFlowModuleMetadataRequest request)
AmazonConnectAsyncUpdates metadata about specified contact flow module.
updateContactFlowModuleMetadataAsync in interface AmazonConnectAsyncpublic Future<UpdateContactFlowModuleMetadataResult> updateContactFlowModuleMetadataAsync(UpdateContactFlowModuleMetadataRequest request, AsyncHandler<UpdateContactFlowModuleMetadataRequest,UpdateContactFlowModuleMetadataResult> asyncHandler)
AmazonConnectAsyncUpdates metadata about specified contact flow module.
updateContactFlowModuleMetadataAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateContactFlowNameResult> updateContactFlowNameAsync(UpdateContactFlowNameRequest request)
AmazonConnectAsyncThe name of the contact flow.
You can also create and update contact flows using the Amazon Connect Flow language.
updateContactFlowNameAsync in interface AmazonConnectAsyncpublic Future<UpdateContactFlowNameResult> updateContactFlowNameAsync(UpdateContactFlowNameRequest request, AsyncHandler<UpdateContactFlowNameRequest,UpdateContactFlowNameResult> asyncHandler)
AmazonConnectAsyncThe name of the contact flow.
You can also create and update contact flows using the Amazon Connect Flow language.
updateContactFlowNameAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateContactScheduleResult> updateContactScheduleAsync(UpdateContactScheduleRequest request)
AmazonConnectAsyncUpdates the scheduled time of a task contact that is already scheduled.
updateContactScheduleAsync in interface AmazonConnectAsyncpublic Future<UpdateContactScheduleResult> updateContactScheduleAsync(UpdateContactScheduleRequest request, AsyncHandler<UpdateContactScheduleRequest,UpdateContactScheduleResult> asyncHandler)
AmazonConnectAsyncUpdates the scheduled time of a task contact that is already scheduled.
updateContactScheduleAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateHoursOfOperationResult> updateHoursOfOperationAsync(UpdateHoursOfOperationRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the hours of operation.
updateHoursOfOperationAsync in interface AmazonConnectAsyncpublic Future<UpdateHoursOfOperationResult> updateHoursOfOperationAsync(UpdateHoursOfOperationRequest request, AsyncHandler<UpdateHoursOfOperationRequest,UpdateHoursOfOperationResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the hours of operation.
updateHoursOfOperationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateInstanceAttributeResult> updateInstanceAttributeAsync(UpdateInstanceAttributeRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the value for the specified attribute type.
updateInstanceAttributeAsync in interface AmazonConnectAsyncpublic Future<UpdateInstanceAttributeResult> updateInstanceAttributeAsync(UpdateInstanceAttributeRequest request, AsyncHandler<UpdateInstanceAttributeRequest,UpdateInstanceAttributeResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the value for the specified attribute type.
updateInstanceAttributeAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateInstanceStorageConfigResult> updateInstanceStorageConfigAsync(UpdateInstanceStorageConfigRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates an existing configuration for a resource type. This API is idempotent.
updateInstanceStorageConfigAsync in interface AmazonConnectAsyncpublic Future<UpdateInstanceStorageConfigResult> updateInstanceStorageConfigAsync(UpdateInstanceStorageConfigRequest request, AsyncHandler<UpdateInstanceStorageConfigRequest,UpdateInstanceStorageConfigResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates an existing configuration for a resource type. This API is idempotent.
updateInstanceStorageConfigAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateQueueHoursOfOperationResult> updateQueueHoursOfOperationAsync(UpdateQueueHoursOfOperationRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the hours of operation for the specified queue.
updateQueueHoursOfOperationAsync in interface AmazonConnectAsyncpublic Future<UpdateQueueHoursOfOperationResult> updateQueueHoursOfOperationAsync(UpdateQueueHoursOfOperationRequest request, AsyncHandler<UpdateQueueHoursOfOperationRequest,UpdateQueueHoursOfOperationResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the hours of operation for the specified queue.
updateQueueHoursOfOperationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateQueueMaxContactsResult> updateQueueMaxContactsAsync(UpdateQueueMaxContactsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the maximum number of contacts allowed in a queue before it is considered full.
updateQueueMaxContactsAsync in interface AmazonConnectAsyncpublic Future<UpdateQueueMaxContactsResult> updateQueueMaxContactsAsync(UpdateQueueMaxContactsRequest request, AsyncHandler<UpdateQueueMaxContactsRequest,UpdateQueueMaxContactsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the maximum number of contacts allowed in a queue before it is considered full.
updateQueueMaxContactsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateQueueNameResult> updateQueueNameAsync(UpdateQueueNameRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the name and description of a queue. At least Name or Description must be
provided.
updateQueueNameAsync in interface AmazonConnectAsyncpublic Future<UpdateQueueNameResult> updateQueueNameAsync(UpdateQueueNameRequest request, AsyncHandler<UpdateQueueNameRequest,UpdateQueueNameResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the name and description of a queue. At least Name or Description must be
provided.
updateQueueNameAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateQueueOutboundCallerConfigResult> updateQueueOutboundCallerConfigAsync(UpdateQueueOutboundCallerConfigRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the outbound caller ID name, number, and outbound whisper flow for a specified queue.
updateQueueOutboundCallerConfigAsync in interface AmazonConnectAsyncpublic Future<UpdateQueueOutboundCallerConfigResult> updateQueueOutboundCallerConfigAsync(UpdateQueueOutboundCallerConfigRequest request, AsyncHandler<UpdateQueueOutboundCallerConfigRequest,UpdateQueueOutboundCallerConfigResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the outbound caller ID name, number, and outbound whisper flow for a specified queue.
updateQueueOutboundCallerConfigAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateQueueStatusResult> updateQueueStatusAsync(UpdateQueueStatusRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the status of the queue.
updateQueueStatusAsync in interface AmazonConnectAsyncpublic Future<UpdateQueueStatusResult> updateQueueStatusAsync(UpdateQueueStatusRequest request, AsyncHandler<UpdateQueueStatusRequest,UpdateQueueStatusResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates the status of the queue.
updateQueueStatusAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateQuickConnectConfigResult> updateQuickConnectConfigAsync(UpdateQuickConnectConfigRequest request)
AmazonConnectAsyncUpdates the configuration settings for the specified quick connect.
updateQuickConnectConfigAsync in interface AmazonConnectAsyncpublic Future<UpdateQuickConnectConfigResult> updateQuickConnectConfigAsync(UpdateQuickConnectConfigRequest request, AsyncHandler<UpdateQuickConnectConfigRequest,UpdateQuickConnectConfigResult> asyncHandler)
AmazonConnectAsyncUpdates the configuration settings for the specified quick connect.
updateQuickConnectConfigAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateQuickConnectNameResult> updateQuickConnectNameAsync(UpdateQuickConnectNameRequest request)
AmazonConnectAsync
Updates the name and description of a quick connect. The request accepts the following data in JSON format. At
least Name or Description must be provided.
updateQuickConnectNameAsync in interface AmazonConnectAsyncpublic Future<UpdateQuickConnectNameResult> updateQuickConnectNameAsync(UpdateQuickConnectNameRequest request, AsyncHandler<UpdateQuickConnectNameRequest,UpdateQuickConnectNameResult> asyncHandler)
AmazonConnectAsync
Updates the name and description of a quick connect. The request accepts the following data in JSON format. At
least Name or Description must be provided.
updateQuickConnectNameAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateRoutingProfileConcurrencyResult> updateRoutingProfileConcurrencyAsync(UpdateRoutingProfileConcurrencyRequest request)
AmazonConnectAsyncUpdates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
updateRoutingProfileConcurrencyAsync in interface AmazonConnectAsyncpublic Future<UpdateRoutingProfileConcurrencyResult> updateRoutingProfileConcurrencyAsync(UpdateRoutingProfileConcurrencyRequest request, AsyncHandler<UpdateRoutingProfileConcurrencyRequest,UpdateRoutingProfileConcurrencyResult> asyncHandler)
AmazonConnectAsyncUpdates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
updateRoutingProfileConcurrencyAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateRoutingProfileDefaultOutboundQueueResult> updateRoutingProfileDefaultOutboundQueueAsync(UpdateRoutingProfileDefaultOutboundQueueRequest request)
AmazonConnectAsyncUpdates the default outbound queue of a routing profile.
updateRoutingProfileDefaultOutboundQueueAsync in interface AmazonConnectAsyncpublic Future<UpdateRoutingProfileDefaultOutboundQueueResult> updateRoutingProfileDefaultOutboundQueueAsync(UpdateRoutingProfileDefaultOutboundQueueRequest request, AsyncHandler<UpdateRoutingProfileDefaultOutboundQueueRequest,UpdateRoutingProfileDefaultOutboundQueueResult> asyncHandler)
AmazonConnectAsyncUpdates the default outbound queue of a routing profile.
updateRoutingProfileDefaultOutboundQueueAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateRoutingProfileNameResult> updateRoutingProfileNameAsync(UpdateRoutingProfileNameRequest request)
AmazonConnectAsync
Updates the name and description of a routing profile. The request accepts the following data in JSON format. At
least Name or Description must be provided.
updateRoutingProfileNameAsync in interface AmazonConnectAsyncpublic Future<UpdateRoutingProfileNameResult> updateRoutingProfileNameAsync(UpdateRoutingProfileNameRequest request, AsyncHandler<UpdateRoutingProfileNameRequest,UpdateRoutingProfileNameResult> asyncHandler)
AmazonConnectAsync
Updates the name and description of a routing profile. The request accepts the following data in JSON format. At
least Name or Description must be provided.
updateRoutingProfileNameAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateRoutingProfileQueuesResult> updateRoutingProfileQueuesAsync(UpdateRoutingProfileQueuesRequest request)
AmazonConnectAsyncUpdates the properties associated with a set of queues for a routing profile.
updateRoutingProfileQueuesAsync in interface AmazonConnectAsyncpublic Future<UpdateRoutingProfileQueuesResult> updateRoutingProfileQueuesAsync(UpdateRoutingProfileQueuesRequest request, AsyncHandler<UpdateRoutingProfileQueuesRequest,UpdateRoutingProfileQueuesResult> asyncHandler)
AmazonConnectAsyncUpdates the properties associated with a set of queues for a routing profile.
updateRoutingProfileQueuesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateSecurityProfileResult> updateSecurityProfileAsync(UpdateSecurityProfileRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates a security profile.
updateSecurityProfileAsync in interface AmazonConnectAsyncpublic Future<UpdateSecurityProfileResult> updateSecurityProfileAsync(UpdateSecurityProfileRequest request, AsyncHandler<UpdateSecurityProfileRequest,UpdateSecurityProfileResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Updates a security profile.
updateSecurityProfileAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<UpdateUserHierarchyResult> updateUserHierarchyAsync(UpdateUserHierarchyRequest</