@ThreadSafe @Generated(value="com.amazonaws:aws-java-sdk-code-generator") public class AmazonConnectAsyncClient extends AmazonConnectClient implements AmazonConnectAsync
AsyncHandler can be used to receive
notification when an asynchronous operation completes.
Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.
Amazon Connect provides metrics and real-time reporting that enable you to optimize contact routing. You can also resolve customer issues more efficiently by getting customers in touch with the appropriate agents.
There are limits to the number of Amazon Connect resources that you can create. There are also limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.
You can connect programmatically to an Amazon Web Services service by using an endpoint. For a list of Amazon Connect endpoints, see Amazon Connect Endpoints.
LOGGING_AWS_REQUEST_METRICENDPOINT_PREFIXactivateEvaluationForm, associateAnalyticsDataSet, associateApprovedOrigin, associateBot, associateDefaultVocabulary, associateFlow, associateInstanceStorageConfig, associateLambdaFunction, associateLexBot, associatePhoneNumberContactFlow, associateQueueQuickConnects, associateRoutingProfileQueues, associateSecurityKey, associateTrafficDistributionGroupUser, associateUserProficiencies, batchAssociateAnalyticsDataSet, batchDisassociateAnalyticsDataSet, batchGetAttachedFileMetadata, batchGetFlowAssociation, batchPutContact, builder, claimPhoneNumber, completeAttachedFileUpload, createAgentStatus, createContactFlow, createContactFlowModule, createEvaluationForm, createHoursOfOperation, createInstance, createIntegrationAssociation, createParticipant, createPersistentContactAssociation, createPredefinedAttribute, createPrompt, createQueue, createQuickConnect, createRoutingProfile, createRule, createSecurityProfile, createTaskTemplate, createTrafficDistributionGroup, createUseCase, createUser, createUserHierarchyGroup, createView, createViewVersion, createVocabulary, deactivateEvaluationForm, deleteAttachedFile, deleteContactEvaluation, deleteContactFlow, deleteContactFlowModule, deleteEvaluationForm, deleteHoursOfOperation, deleteInstance, deleteIntegrationAssociation, deletePredefinedAttribute, deletePrompt, deleteQueue, deleteQuickConnect, deleteRoutingProfile, deleteRule, deleteSecurityProfile, deleteTaskTemplate, deleteTrafficDistributionGroup, deleteUseCase, deleteUser, deleteUserHierarchyGroup, deleteView, deleteViewVersion, deleteVocabulary, describeAgentStatus, describeAuthenticationProfile, describeContact, describeContactEvaluation, describeContactFlow, describeContactFlowModule, describeEvaluationForm, describeHoursOfOperation, describeInstance, describeInstanceAttribute, describeInstanceStorageConfig, describePhoneNumber, describePredefinedAttribute, describePrompt, describeQueue, describeQuickConnect, describeRoutingProfile, describeRule, describeSecurityProfile, describeTrafficDistributionGroup, describeUser, describeUserHierarchyGroup, describeUserHierarchyStructure, describeView, describeVocabulary, disassociateAnalyticsDataSet, disassociateApprovedOrigin, disassociateBot, disassociateFlow, disassociateInstanceStorageConfig, disassociateLambdaFunction, disassociateLexBot, disassociatePhoneNumberContactFlow, disassociateQueueQuickConnects, disassociateRoutingProfileQueues, disassociateSecurityKey, disassociateTrafficDistributionGroupUser, disassociateUserProficiencies, dismissUserContact, getAttachedFile, getCachedResponseMetadata, getContactAttributes, getCurrentMetricData, getCurrentUserData, getFederationToken, getFlowAssociation, getMetricData, getMetricDataV2, getPromptFile, getTaskTemplate, getTrafficDistribution, importPhoneNumber, listAgentStatuses, listAnalyticsDataAssociations, listApprovedOrigins, listAuthenticationProfiles, listBots, listContactEvaluations, listContactFlowModules, listContactFlows, listContactReferences, listDefaultVocabularies, listEvaluationForms, listEvaluationFormVersions, listFlowAssociations, listHoursOfOperations, listInstanceAttributes, listInstances, listInstanceStorageConfigs, listIntegrationAssociations, listLambdaFunctions, listLexBots, listPhoneNumbers, listPhoneNumbersV2, listPredefinedAttributes, listPrompts, listQueueQuickConnects, listQueues, listQuickConnects, listRealtimeContactAnalysisSegmentsV2, listRoutingProfileQueues, listRoutingProfiles, listRules, listSecurityKeys, listSecurityProfileApplications, listSecurityProfilePermissions, listSecurityProfiles, listTagsForResource, listTaskTemplates, listTrafficDistributionGroups, listTrafficDistributionGroupUsers, listUseCases, listUserHierarchyGroups, listUserProficiencies, listUsers, listViews, listViewVersions, monitorContact, pauseContact, putUserStatus, releasePhoneNumber, replicateInstance, resumeContact, resumeContactRecording, searchAgentStatuses, searchAvailablePhoneNumbers, searchContactFlowModules, searchContactFlows, searchContacts, searchHoursOfOperations, searchPredefinedAttributes, searchPrompts, searchQueues, searchQuickConnects, searchResourceTags, searchRoutingProfiles, searchSecurityProfiles, searchUserHierarchyGroups, searchUsers, searchVocabularies, sendChatIntegrationEvent, startAttachedFileUpload, startChatContact, startContactEvaluation, startContactRecording, startContactStreaming, startOutboundVoiceContact, startTaskContact, startWebRTCContact, stopContact, stopContactRecording, stopContactStreaming, submitContactEvaluation, suspendContactRecording, tagContact, tagResource, transferContact, untagContact, untagResource, updateAgentStatus, updateAuthenticationProfile, updateContact, updateContactAttributes, updateContactEvaluation, updateContactFlowContent, updateContactFlowMetadata, updateContactFlowModuleContent, updateContactFlowModuleMetadata, updateContactFlowName, updateContactRoutingData, updateContactSchedule, updateEvaluationForm, updateHoursOfOperation, updateInstanceAttribute, updateInstanceStorageConfig, updateParticipantRoleConfig, updatePhoneNumber, updatePhoneNumberMetadata, updatePredefinedAttribute, updatePrompt, updateQueueHoursOfOperation, updateQueueMaxContacts, updateQueueName, updateQueueOutboundCallerConfig, updateQueueStatus, updateQuickConnectConfig, updateQuickConnectName, updateRoutingProfileAgentAvailabilityTimer, updateRoutingProfileConcurrency, updateRoutingProfileDefaultOutboundQueue, updateRoutingProfileName, updateRoutingProfileQueues, updateRule, updateSecurityProfile, updateTaskTemplate, updateTrafficDistribution, updateUserHierarchy, updateUserHierarchyGroupName, updateUserHierarchyStructure, updateUserIdentityInfo, updateUserPhoneConfig, updateUserProficiencies, updateUserRoutingProfile, updateUserSecurityProfiles, updateViewContent, updateViewMetadataaddRequestHandler, addRequestHandler, configureRegion, getClientConfiguration, getEndpointPrefix, getMonitoringListeners, getRequestMetricsCollector, getServiceName, getSignerByURI, getSignerOverride, getSignerRegionOverride, getTimeOffset, makeImmutable, removeRequestHandler, removeRequestHandler, setEndpoint, setEndpoint, setRegion, setServiceNameIntern, setSignerRegionOverride, setTimeOffset, withEndpoint, withRegion, withRegion, withTimeOffsetequals, getClass, hashCode, notify, notifyAll, toString, wait, wait, waitactivateEvaluationForm, associateAnalyticsDataSet, associateApprovedOrigin, associateBot, associateDefaultVocabulary, associateFlow, associateInstanceStorageConfig, associateLambdaFunction, associateLexBot, associatePhoneNumberContactFlow, associateQueueQuickConnects, associateRoutingProfileQueues, associateSecurityKey, associateTrafficDistributionGroupUser, associateUserProficiencies, batchAssociateAnalyticsDataSet, batchDisassociateAnalyticsDataSet, batchGetAttachedFileMetadata, batchGetFlowAssociation, batchPutContact, claimPhoneNumber, completeAttachedFileUpload, createAgentStatus, createContactFlow, createContactFlowModule, createEvaluationForm, createHoursOfOperation, createInstance, createIntegrationAssociation, createParticipant, createPersistentContactAssociation, createPredefinedAttribute, createPrompt, createQueue, createQuickConnect, createRoutingProfile, createRule, createSecurityProfile, createTaskTemplate, createTrafficDistributionGroup, createUseCase, createUser, createUserHierarchyGroup, createView, createViewVersion, createVocabulary, deactivateEvaluationForm, deleteAttachedFile, deleteContactEvaluation, deleteContactFlow, deleteContactFlowModule, deleteEvaluationForm, deleteHoursOfOperation, deleteInstance, deleteIntegrationAssociation, deletePredefinedAttribute, deletePrompt, deleteQueue, deleteQuickConnect, deleteRoutingProfile, deleteRule, deleteSecurityProfile, deleteTaskTemplate, deleteTrafficDistributionGroup, deleteUseCase, deleteUser, deleteUserHierarchyGroup, deleteView, deleteViewVersion, deleteVocabulary, describeAgentStatus, describeAuthenticationProfile, describeContact, describeContactEvaluation, describeContactFlow, describeContactFlowModule, describeEvaluationForm, describeHoursOfOperation, describeInstance, describeInstanceAttribute, describeInstanceStorageConfig, describePhoneNumber, describePredefinedAttribute, describePrompt, describeQueue, describeQuickConnect, describeRoutingProfile, describeRule, describeSecurityProfile, describeTrafficDistributionGroup, describeUser, describeUserHierarchyGroup, describeUserHierarchyStructure, describeView, describeVocabulary, disassociateAnalyticsDataSet, disassociateApprovedOrigin, disassociateBot, disassociateFlow, disassociateInstanceStorageConfig, disassociateLambdaFunction, disassociateLexBot, disassociatePhoneNumberContactFlow, disassociateQueueQuickConnects, disassociateRoutingProfileQueues, disassociateSecurityKey, disassociateTrafficDistributionGroupUser, disassociateUserProficiencies, dismissUserContact, getAttachedFile, getCachedResponseMetadata, getContactAttributes, getCurrentMetricData, getCurrentUserData, getFederationToken, getFlowAssociation, getMetricData, getMetricDataV2, getPromptFile, getTaskTemplate, getTrafficDistribution, importPhoneNumber, listAgentStatuses, listAnalyticsDataAssociations, listApprovedOrigins, listAuthenticationProfiles, listBots, listContactEvaluations, listContactFlowModules, listContactFlows, listContactReferences, listDefaultVocabularies, listEvaluationForms, listEvaluationFormVersions, listFlowAssociations, listHoursOfOperations, listInstanceAttributes, listInstances, listInstanceStorageConfigs, listIntegrationAssociations, listLambdaFunctions, listLexBots, listPhoneNumbers, listPhoneNumbersV2, listPredefinedAttributes, listPrompts, listQueueQuickConnects, listQueues, listQuickConnects, listRealtimeContactAnalysisSegmentsV2, listRoutingProfileQueues, listRoutingProfiles, listRules, listSecurityKeys, listSecurityProfileApplications, listSecurityProfilePermissions, listSecurityProfiles, listTagsForResource, listTaskTemplates, listTrafficDistributionGroups, listTrafficDistributionGroupUsers, listUseCases, listUserHierarchyGroups, listUserProficiencies, listUsers, listViews, listViewVersions, monitorContact, pauseContact, putUserStatus, releasePhoneNumber, replicateInstance, resumeContact, resumeContactRecording, searchAgentStatuses, searchAvailablePhoneNumbers, searchContactFlowModules, searchContactFlows, searchContacts, searchHoursOfOperations, searchPredefinedAttributes, searchPrompts, searchQueues, searchQuickConnects, searchResourceTags, searchRoutingProfiles, searchSecurityProfiles, searchUserHierarchyGroups, searchUsers, searchVocabularies, sendChatIntegrationEvent, startAttachedFileUpload, startChatContact, startContactEvaluation, startContactRecording, startContactStreaming, startOutboundVoiceContact, startTaskContact, startWebRTCContact, stopContact, stopContactRecording, stopContactStreaming, submitContactEvaluation, suspendContactRecording, tagContact, tagResource, transferContact, untagContact, untagResource, updateAgentStatus, updateAuthenticationProfile, updateContact, updateContactAttributes, updateContactEvaluation, updateContactFlowContent, updateContactFlowMetadata, updateContactFlowModuleContent, updateContactFlowModuleMetadata, updateContactFlowName, updateContactRoutingData, updateContactSchedule, updateEvaluationForm, updateHoursOfOperation, updateInstanceAttribute, updateInstanceStorageConfig, updateParticipantRoleConfig, updatePhoneNumber, updatePhoneNumberMetadata, updatePredefinedAttribute, updatePrompt, updateQueueHoursOfOperation, updateQueueMaxContacts, updateQueueName, updateQueueOutboundCallerConfig, updateQueueStatus, updateQuickConnectConfig, updateQuickConnectName, updateRoutingProfileAgentAvailabilityTimer, updateRoutingProfileConcurrency, updateRoutingProfileDefaultOutboundQueue, updateRoutingProfileName, updateRoutingProfileQueues, updateRule, updateSecurityProfile, updateTaskTemplate, updateTrafficDistribution, updateUserHierarchy, updateUserHierarchyGroupName, updateUserHierarchyStructure, updateUserIdentityInfo, updateUserPhoneConfig, updateUserProficiencies, updateUserRoutingProfile, updateUserSecurityProfiles, updateViewContent, updateViewMetadatapublic static AmazonConnectAsyncClientBuilder asyncBuilder()
public ExecutorService getExecutorService()
public Future<ActivateEvaluationFormResult> activateEvaluationFormAsync(ActivateEvaluationFormRequest request)
AmazonConnectAsyncActivates an evaluation form in the specified Amazon Connect instance. After the evaluation form is activated, it is available to start new evaluations based on the form.
activateEvaluationFormAsync in interface AmazonConnectAsyncpublic Future<ActivateEvaluationFormResult> activateEvaluationFormAsync(ActivateEvaluationFormRequest request, AsyncHandler<ActivateEvaluationFormRequest,ActivateEvaluationFormResult> asyncHandler)
AmazonConnectAsyncActivates an evaluation form in the specified Amazon Connect instance. After the evaluation form is activated, it is available to start new evaluations based on the form.
activateEvaluationFormAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateAnalyticsDataSetResult> associateAnalyticsDataSetAsync(AssociateAnalyticsDataSetRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates the specified dataset for a Amazon Connect instance with the target account. You can associate only one dataset in a single call.
associateAnalyticsDataSetAsync in interface AmazonConnectAsyncpublic Future<AssociateAnalyticsDataSetResult> associateAnalyticsDataSetAsync(AssociateAnalyticsDataSetRequest request, AsyncHandler<AssociateAnalyticsDataSetRequest,AssociateAnalyticsDataSetResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates the specified dataset for a Amazon Connect instance with the target account. You can associate only one dataset in a single call.
associateAnalyticsDataSetAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateApprovedOriginResult> associateApprovedOriginAsync(AssociateApprovedOriginRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates an approved origin to an Amazon Connect instance.
associateApprovedOriginAsync in interface AmazonConnectAsyncpublic Future<AssociateApprovedOriginResult> associateApprovedOriginAsync(AssociateApprovedOriginRequest request, AsyncHandler<AssociateApprovedOriginRequest,AssociateApprovedOriginResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates an approved origin to an Amazon Connect instance.
associateApprovedOriginAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateBotResult> associateBotAsync(AssociateBotRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot.
associateBotAsync in interface AmazonConnectAsyncpublic Future<AssociateBotResult> associateBotAsync(AssociateBotRequest request, AsyncHandler<AssociateBotRequest,AssociateBotResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot.
associateBotAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateDefaultVocabularyResult> associateDefaultVocabularyAsync(AssociateDefaultVocabularyRequest request)
AmazonConnectAsyncAssociates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language.
associateDefaultVocabularyAsync in interface AmazonConnectAsyncpublic Future<AssociateDefaultVocabularyResult> associateDefaultVocabularyAsync(AssociateDefaultVocabularyRequest request, AsyncHandler<AssociateDefaultVocabularyRequest,AssociateDefaultVocabularyResult> asyncHandler)
AmazonConnectAsyncAssociates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language.
associateDefaultVocabularyAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateFlowResult> associateFlowAsync(AssociateFlowRequest request)
AmazonConnectAsyncAssociates a connect resource to a flow.
associateFlowAsync in interface AmazonConnectAsyncpublic Future<AssociateFlowResult> associateFlowAsync(AssociateFlowRequest request, AsyncHandler<AssociateFlowRequest,AssociateFlowResult> asyncHandler)
AmazonConnectAsyncAssociates a connect resource to a flow.
associateFlowAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateInstanceStorageConfigResult> associateInstanceStorageConfigAsync(AssociateInstanceStorageConfigRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts.
This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association.
associateInstanceStorageConfigAsync in interface AmazonConnectAsyncpublic Future<AssociateInstanceStorageConfigResult> associateInstanceStorageConfigAsync(AssociateInstanceStorageConfigRequest request, AsyncHandler<AssociateInstanceStorageConfigRequest,AssociateInstanceStorageConfigResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts.
This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association.
associateInstanceStorageConfigAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateLambdaFunctionResult> associateLambdaFunctionAsync(AssociateLambdaFunctionRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Lambda function.
associateLambdaFunctionAsync in interface AmazonConnectAsyncpublic Future<AssociateLambdaFunctionResult> associateLambdaFunctionAsync(AssociateLambdaFunctionRequest request, AsyncHandler<AssociateLambdaFunctionRequest,AssociateLambdaFunctionResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Lambda function.
associateLambdaFunctionAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateLexBotResult> associateLexBotAsync(AssociateLexBotRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex V1 bot. This API only supports the association of Amazon Lex V1 bots.
associateLexBotAsync in interface AmazonConnectAsyncpublic Future<AssociateLexBotResult> associateLexBotAsync(AssociateLexBotRequest request, AsyncHandler<AssociateLexBotRequest,AssociateLexBotResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex V1 bot. This API only supports the association of Amazon Lex V1 bots.
associateLexBotAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociatePhoneNumberContactFlowResult> associatePhoneNumberContactFlowAsync(AssociatePhoneNumberContactFlowRequest request)
AmazonConnectAsyncAssociates a flow with a phone number claimed to your Amazon Connect instance.
If the number is claimed to a traffic distribution group, and you are calling this API using an instance in the
Amazon Web Services Region where the traffic distribution group was created, you can use either a full phone
number ARN or UUID value for the PhoneNumberId URI request parameter. However, if the number is
claimed to a traffic distribution group and you are calling this API using an instance in the alternate Amazon
Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If
a UUID is provided in this scenario, you will receive a ResourceNotFoundException.
associatePhoneNumberContactFlowAsync in interface AmazonConnectAsyncpublic Future<AssociatePhoneNumberContactFlowResult> associatePhoneNumberContactFlowAsync(AssociatePhoneNumberContactFlowRequest request, AsyncHandler<AssociatePhoneNumberContactFlowRequest,AssociatePhoneNumberContactFlowResult> asyncHandler)
AmazonConnectAsyncAssociates a flow with a phone number claimed to your Amazon Connect instance.
If the number is claimed to a traffic distribution group, and you are calling this API using an instance in the
Amazon Web Services Region where the traffic distribution group was created, you can use either a full phone
number ARN or UUID value for the PhoneNumberId URI request parameter. However, if the number is
claimed to a traffic distribution group and you are calling this API using an instance in the alternate Amazon
Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If
a UUID is provided in this scenario, you will receive a ResourceNotFoundException.
associatePhoneNumberContactFlowAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateQueueQuickConnectsResult> associateQueueQuickConnectsAsync(AssociateQueueQuickConnectsRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a set of quick connects with a queue.
associateQueueQuickConnectsAsync in interface AmazonConnectAsyncpublic Future<AssociateQueueQuickConnectsResult> associateQueueQuickConnectsAsync(AssociateQueueQuickConnectsRequest request, AsyncHandler<AssociateQueueQuickConnectsRequest,AssociateQueueQuickConnectsResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a set of quick connects with a queue.
associateQueueQuickConnectsAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateRoutingProfileQueuesResult> associateRoutingProfileQueuesAsync(AssociateRoutingProfileQueuesRequest request)
AmazonConnectAsyncAssociates a set of queues with a routing profile.
associateRoutingProfileQueuesAsync in interface AmazonConnectAsyncpublic Future<AssociateRoutingProfileQueuesResult> associateRoutingProfileQueuesAsync(AssociateRoutingProfileQueuesRequest request, AsyncHandler<AssociateRoutingProfileQueuesRequest,AssociateRoutingProfileQueuesResult> asyncHandler)
AmazonConnectAsyncAssociates a set of queues with a routing profile.
associateRoutingProfileQueuesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateSecurityKeyResult> associateSecurityKeyAsync(AssociateSecurityKeyRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a security key to the instance.
associateSecurityKeyAsync in interface AmazonConnectAsyncpublic Future<AssociateSecurityKeyResult> associateSecurityKeyAsync(AssociateSecurityKeyRequest request, AsyncHandler<AssociateSecurityKeyRequest,AssociateSecurityKeyResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a security key to the instance.
associateSecurityKeyAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateTrafficDistributionGroupUserResult> associateTrafficDistributionGroupUserAsync(AssociateTrafficDistributionGroupUserRequest request)
AmazonConnectAsyncAssociates an agent with a traffic distribution group.
associateTrafficDistributionGroupUserAsync in interface AmazonConnectAsyncpublic Future<AssociateTrafficDistributionGroupUserResult> associateTrafficDistributionGroupUserAsync(AssociateTrafficDistributionGroupUserRequest request, AsyncHandler<AssociateTrafficDistributionGroupUserRequest,AssociateTrafficDistributionGroupUserResult> asyncHandler)
AmazonConnectAsyncAssociates an agent with a traffic distribution group.
associateTrafficDistributionGroupUserAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<AssociateUserProficienciesResult> associateUserProficienciesAsync(AssociateUserProficienciesRequest request)
AmazonConnectAsync>Associates a set of proficiencies with a user.
associateUserProficienciesAsync in interface AmazonConnectAsyncpublic Future<AssociateUserProficienciesResult> associateUserProficienciesAsync(AssociateUserProficienciesRequest request, AsyncHandler<AssociateUserProficienciesRequest,AssociateUserProficienciesResult> asyncHandler)
AmazonConnectAsync>Associates a set of proficiencies with a user.
associateUserProficienciesAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<BatchAssociateAnalyticsDataSetResult> batchAssociateAnalyticsDataSetAsync(BatchAssociateAnalyticsDataSetRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a list of analytics datasets for a given Amazon Connect instance to a target account. You can associate multiple datasets in a single call.
batchAssociateAnalyticsDataSetAsync in interface AmazonConnectAsyncpublic Future<BatchAssociateAnalyticsDataSetResult> batchAssociateAnalyticsDataSetAsync(BatchAssociateAnalyticsDataSetRequest request, AsyncHandler<BatchAssociateAnalyticsDataSetRequest,BatchAssociateAnalyticsDataSetResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Associates a list of analytics datasets for a given Amazon Connect instance to a target account. You can associate multiple datasets in a single call.
batchAssociateAnalyticsDataSetAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<BatchDisassociateAnalyticsDataSetResult> batchDisassociateAnalyticsDataSetAsync(BatchDisassociateAnalyticsDataSetRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Removes a list of analytics datasets associated with a given Amazon Connect instance. You can disassociate multiple datasets in a single call.
batchDisassociateAnalyticsDataSetAsync in interface AmazonConnectAsyncpublic Future<BatchDisassociateAnalyticsDataSetResult> batchDisassociateAnalyticsDataSetAsync(BatchDisassociateAnalyticsDataSetRequest request, AsyncHandler<BatchDisassociateAnalyticsDataSetRequest,BatchDisassociateAnalyticsDataSetResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Removes a list of analytics datasets associated with a given Amazon Connect instance. You can disassociate multiple datasets in a single call.
batchDisassociateAnalyticsDataSetAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<BatchGetAttachedFileMetadataResult> batchGetAttachedFileMetadataAsync(BatchGetAttachedFileMetadataRequest request)
AmazonConnectAsyncAllows you to retrieve metadata about multiple attached files on an associated resource. Each attached file provided in the input list must be associated with the input AssociatedResourceArn.
batchGetAttachedFileMetadataAsync in interface AmazonConnectAsyncpublic Future<BatchGetAttachedFileMetadataResult> batchGetAttachedFileMetadataAsync(BatchGetAttachedFileMetadataRequest request, AsyncHandler<BatchGetAttachedFileMetadataRequest,BatchGetAttachedFileMetadataResult> asyncHandler)
AmazonConnectAsyncAllows you to retrieve metadata about multiple attached files on an associated resource. Each attached file provided in the input list must be associated with the input AssociatedResourceArn.
batchGetAttachedFileMetadataAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<BatchGetFlowAssociationResult> batchGetFlowAssociationAsync(BatchGetFlowAssociationRequest request)
AmazonConnectAsyncRetrieve the flow associations for the given resources.
batchGetFlowAssociationAsync in interface AmazonConnectAsyncpublic Future<BatchGetFlowAssociationResult> batchGetFlowAssociationAsync(BatchGetFlowAssociationRequest request, AsyncHandler<BatchGetFlowAssociationRequest,BatchGetFlowAssociationResult> asyncHandler)
AmazonConnectAsyncRetrieve the flow associations for the given resources.
batchGetFlowAssociationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<BatchPutContactResult> batchPutContactAsync(BatchPutContactRequest request)
AmazonConnectAsyncOnly the Amazon Connect outbound campaigns service principal is allowed to assume a role in your account and call this API.
Allows you to create a batch of contacts in Amazon Connect. The outbound campaigns capability ingests dial requests via the PutDialRequestBatch API. It then uses BatchPutContact to create contacts corresponding to those dial requests. If agents are available, the dial requests are dialed out, which results in a voice call. The resulting voice call uses the same contactId that was created by BatchPutContact.
batchPutContactAsync in interface AmazonConnectAsyncpublic Future<BatchPutContactResult> batchPutContactAsync(BatchPutContactRequest request, AsyncHandler<BatchPutContactRequest,BatchPutContactResult> asyncHandler)
AmazonConnectAsyncOnly the Amazon Connect outbound campaigns service principal is allowed to assume a role in your account and call this API.
Allows you to create a batch of contacts in Amazon Connect. The outbound campaigns capability ingests dial requests via the PutDialRequestBatch API. It then uses BatchPutContact to create contacts corresponding to those dial requests. If agents are available, the dial requests are dialed out, which results in a voice call. The resulting voice call uses the same contactId that was created by BatchPutContact.
batchPutContactAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<ClaimPhoneNumberResult> claimPhoneNumberAsync(ClaimPhoneNumberRequest request)
AmazonConnectAsyncClaims an available phone number to your Amazon Connect instance or traffic distribution group. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance or traffic distribution group was created.
For more information about how to use this operation, see Claim a phone number in your country and Claim phone numbers to traffic distribution groups in the Amazon Connect Administrator Guide.
You can call the SearchAvailablePhoneNumbers API for available phone numbers that you can claim. Call the DescribePhoneNumber API to verify the status of a previous ClaimPhoneNumber operation.
If you plan to claim and release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired.
By default you can claim and release up to 200% of your maximum number of active phone numbers. If you claim and release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming any more numbers until 180 days past the oldest number released has expired.
For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services support ticket.
claimPhoneNumberAsync in interface AmazonConnectAsyncpublic Future<ClaimPhoneNumberResult> claimPhoneNumberAsync(ClaimPhoneNumberRequest request, AsyncHandler<ClaimPhoneNumberRequest,ClaimPhoneNumberResult> asyncHandler)
AmazonConnectAsyncClaims an available phone number to your Amazon Connect instance or traffic distribution group. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance or traffic distribution group was created.
For more information about how to use this operation, see Claim a phone number in your country and Claim phone numbers to traffic distribution groups in the Amazon Connect Administrator Guide.
You can call the SearchAvailablePhoneNumbers API for available phone numbers that you can claim. Call the DescribePhoneNumber API to verify the status of a previous ClaimPhoneNumber operation.
If you plan to claim and release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired.
By default you can claim and release up to 200% of your maximum number of active phone numbers. If you claim and release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming any more numbers until 180 days past the oldest number released has expired.
For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services support ticket.
claimPhoneNumberAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CompleteAttachedFileUploadResult> completeAttachedFileUploadAsync(CompleteAttachedFileUploadRequest request)
AmazonConnectAsyncAllows you to confirm that the attached file has been uploaded using the pre-signed URL provided in the StartAttachedFileUpload API.
completeAttachedFileUploadAsync in interface AmazonConnectAsyncrequest - Request to CompleteAttachedFileUpload APIpublic Future<CompleteAttachedFileUploadResult> completeAttachedFileUploadAsync(CompleteAttachedFileUploadRequest request, AsyncHandler<CompleteAttachedFileUploadRequest,CompleteAttachedFileUploadResult> asyncHandler)
AmazonConnectAsyncAllows you to confirm that the attached file has been uploaded using the pre-signed URL provided in the StartAttachedFileUpload API.
completeAttachedFileUploadAsync in interface AmazonConnectAsyncrequest - Request to CompleteAttachedFileUpload APIasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateAgentStatusResult> createAgentStatusAsync(CreateAgentStatusRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates an agent status for the specified Amazon Connect instance.
createAgentStatusAsync in interface AmazonConnectAsyncpublic Future<CreateAgentStatusResult> createAgentStatusAsync(CreateAgentStatusRequest request, AsyncHandler<CreateAgentStatusRequest,CreateAgentStatusResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates an agent status for the specified Amazon Connect instance.
createAgentStatusAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateContactFlowResult> createContactFlowAsync(CreateContactFlowRequest request)
AmazonConnectAsyncCreates a flow for the specified Amazon Connect instance.
You can also create and update flows using the Amazon Connect Flow language.
createContactFlowAsync in interface AmazonConnectAsyncpublic Future<CreateContactFlowResult> createContactFlowAsync(CreateContactFlowRequest request, AsyncHandler<CreateContactFlowRequest,CreateContactFlowResult> asyncHandler)
AmazonConnectAsyncCreates a flow for the specified Amazon Connect instance.
You can also create and update flows using the Amazon Connect Flow language.
createContactFlowAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateContactFlowModuleResult> createContactFlowModuleAsync(CreateContactFlowModuleRequest request)
AmazonConnectAsyncCreates a flow module for the specified Amazon Connect instance.
createContactFlowModuleAsync in interface AmazonConnectAsyncpublic Future<CreateContactFlowModuleResult> createContactFlowModuleAsync(CreateContactFlowModuleRequest request, AsyncHandler<CreateContactFlowModuleRequest,CreateContactFlowModuleResult> asyncHandler)
AmazonConnectAsyncCreates a flow module for the specified Amazon Connect instance.
createContactFlowModuleAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateEvaluationFormResult> createEvaluationFormAsync(CreateEvaluationFormRequest request)
AmazonConnectAsyncCreates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form.
createEvaluationFormAsync in interface AmazonConnectAsyncpublic Future<CreateEvaluationFormResult> createEvaluationFormAsync(CreateEvaluationFormRequest request, AsyncHandler<CreateEvaluationFormRequest,CreateEvaluationFormResult> asyncHandler)
AmazonConnectAsyncCreates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form.
createEvaluationFormAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateHoursOfOperationResult> createHoursOfOperationAsync(CreateHoursOfOperationRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates hours of operation.
createHoursOfOperationAsync in interface AmazonConnectAsyncpublic Future<CreateHoursOfOperationResult> createHoursOfOperationAsync(CreateHoursOfOperationRequest request, AsyncHandler<CreateHoursOfOperationRequest,CreateHoursOfOperationResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates hours of operation.
createHoursOfOperationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateInstanceResult> createInstanceAsync(CreateInstanceRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
createInstanceAsync in interface AmazonConnectAsyncpublic Future<CreateInstanceResult> createInstanceAsync(CreateInstanceRequest request, AsyncHandler<CreateInstanceRequest,CreateInstanceResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
createInstanceAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateIntegrationAssociationResult> createIntegrationAssociationAsync(CreateIntegrationAssociationRequest request)
AmazonConnectAsyncCreates an Amazon Web Services resource association with an Amazon Connect instance.
createIntegrationAssociationAsync in interface AmazonConnectAsyncpublic Future<CreateIntegrationAssociationResult> createIntegrationAssociationAsync(CreateIntegrationAssociationRequest request, AsyncHandler<CreateIntegrationAssociationRequest,CreateIntegrationAssociationResult> asyncHandler)
AmazonConnectAsyncCreates an Amazon Web Services resource association with an Amazon Connect instance.
createIntegrationAssociationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateParticipantResult> createParticipantAsync(CreateParticipantRequest request)
AmazonConnectAsyncAdds a new participant into an on-going chat contact. For more information, see Customize chat flow experiences by integrating custom participants.
createParticipantAsync in interface AmazonConnectAsyncpublic Future<CreateParticipantResult> createParticipantAsync(CreateParticipantRequest request, AsyncHandler<CreateParticipantRequest,CreateParticipantResult> asyncHandler)
AmazonConnectAsyncAdds a new participant into an on-going chat contact. For more information, see Customize chat flow experiences by integrating custom participants.
createParticipantAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreatePersistentContactAssociationResult> createPersistentContactAssociationAsync(CreatePersistentContactAssociationRequest request)
AmazonConnectAsyncEnables rehydration of chats for the lifespan of a contact. For more information about chat rehydration, see Enable persistent chat in the Amazon Connect Administrator Guide.
createPersistentContactAssociationAsync in interface AmazonConnectAsyncpublic Future<CreatePersistentContactAssociationResult> createPersistentContactAssociationAsync(CreatePersistentContactAssociationRequest request, AsyncHandler<CreatePersistentContactAssociationRequest,CreatePersistentContactAssociationResult> asyncHandler)
AmazonConnectAsyncEnables rehydration of chats for the lifespan of a contact. For more information about chat rehydration, see Enable persistent chat in the Amazon Connect Administrator Guide.
createPersistentContactAssociationAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreatePredefinedAttributeResult> createPredefinedAttributeAsync(CreatePredefinedAttributeRequest request)
AmazonConnectAsyncCreates a new predefined attribute for the specified Amazon Connect instance.
createPredefinedAttributeAsync in interface AmazonConnectAsyncpublic Future<CreatePredefinedAttributeResult> createPredefinedAttributeAsync(CreatePredefinedAttributeRequest request, AsyncHandler<CreatePredefinedAttributeRequest,CreatePredefinedAttributeResult> asyncHandler)
AmazonConnectAsyncCreates a new predefined attribute for the specified Amazon Connect instance.
createPredefinedAttributeAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreatePromptResult> createPromptAsync(CreatePromptRequest request)
AmazonConnectAsyncCreates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator Guide.
createPromptAsync in interface AmazonConnectAsyncpublic Future<CreatePromptResult> createPromptAsync(CreatePromptRequest request, AsyncHandler<CreatePromptRequest,CreatePromptResult> asyncHandler)
AmazonConnectAsyncCreates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator Guide.
createPromptAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateQueueResult> createQueueAsync(CreateQueueRequest request)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates a new queue for the specified Amazon Connect instance.
If the phone number is claimed to a traffic distribution group that was created in the same Region as the Amazon
Connect instance where you are calling this API, then you can use a full phone number ARN or a UUID for
OutboundCallerIdNumberId. However, if the phone number is claimed to a traffic distribution group
that is in one Region, and you are calling this API from an instance in another Amazon Web Services Region that
is associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is
provided in this scenario, you will receive a ResourceNotFoundException.
Only use the phone number ARN format that doesn't contain instance in the path, for example,
arn:aws:connect:us-east-1:1234567890:phone-number/uuid. This is the same ARN format that is returned
when you call the ListPhoneNumbersV2
API.
If you plan to use IAM policies to allow/deny access to this API for phone number resources claimed to a traffic distribution group, see Allow or Deny queue API actions for phone numbers in a replica Region.
createQueueAsync in interface AmazonConnectAsyncpublic Future<CreateQueueResult> createQueueAsync(CreateQueueRequest request, AsyncHandler<CreateQueueRequest,CreateQueueResult> asyncHandler)
AmazonConnectAsyncThis API is in preview release for Amazon Connect and is subject to change.
Creates a new queue for the specified Amazon Connect instance.
If the phone number is claimed to a traffic distribution group that was created in the same Region as the Amazon
Connect instance where you are calling this API, then you can use a full phone number ARN or a UUID for
OutboundCallerIdNumberId. However, if the phone number is claimed to a traffic distribution group
that is in one Region, and you are calling this API from an instance in another Amazon Web Services Region that
is associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is
provided in this scenario, you will receive a ResourceNotFoundException.
Only use the phone number ARN format that doesn't contain instance in the path, for example,
arn:aws:connect:us-east-1:1234567890:phone-number/uuid. This is the same ARN format that is returned
when you call the ListPhoneNumbersV2
API.
If you plan to use IAM policies to allow/deny access to this API for phone number resources claimed to a traffic distribution group, see Allow or Deny queue API actions for phone numbers in a replica Region.
createQueueAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateQuickConnectResult> createQuickConnectAsync(CreateQuickConnectRequest request)
AmazonConnectAsyncCreates a quick connect for the specified Amazon Connect instance.
createQuickConnectAsync in interface AmazonConnectAsyncpublic Future<CreateQuickConnectResult> createQuickConnectAsync(CreateQuickConnectRequest request, AsyncHandler<CreateQuickConnectRequest,CreateQuickConnectResult> asyncHandler)
AmazonConnectAsyncCreates a quick connect for the specified Amazon Connect instance.
createQuickConnectAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateRoutingProfileResult> createRoutingProfileAsync(CreateRoutingProfileRequest request)
AmazonConnectAsyncCreates a new routing profile.
createRoutingProfileAsync in interface AmazonConnectAsyncpublic Future<CreateRoutingProfileResult> createRoutingProfileAsync(CreateRoutingProfileRequest request, AsyncHandler<CreateRoutingProfileRequest,CreateRoutingProfileResult> asyncHandler)
AmazonConnectAsyncCreates a new routing profile.
createRoutingProfileAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateRuleResult> createRuleAsync(CreateRuleRequest request)
AmazonConnectAsyncCreates a rule for the specified Amazon Connect instance.
Use the Rules Function language to code conditions for the rule.
createRuleAsync in interface AmazonConnectAsyncpublic Future<CreateRuleResult> createRuleAsync(CreateRuleRequest request, AsyncHandler<CreateRuleRequest,CreateRuleResult> asyncHandler)
AmazonConnectAsyncCreates a rule for the specified Amazon Connect instance.
Use the Rules Function language to code conditions for the rule.
createRuleAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateSecurityProfileResult> createSecurityProfileAsync(CreateSecurityProfileRequest request)
AmazonConnectAsyncCreates a security profile.
createSecurityProfileAsync in interface AmazonConnectAsyncpublic Future<CreateSecurityProfileResult> createSecurityProfileAsync(CreateSecurityProfileRequest request, AsyncHandler<CreateSecurityProfileRequest,CreateSecurityProfileResult> asyncHandler)
AmazonConnectAsyncCreates a security profile.
createSecurityProfileAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateTaskTemplateResult> createTaskTemplateAsync(CreateTaskTemplateRequest request)
AmazonConnectAsyncCreates a new task template in the specified Amazon Connect instance.
createTaskTemplateAsync in interface AmazonConnectAsyncpublic Future<CreateTaskTemplateResult> createTaskTemplateAsync(CreateTaskTemplateRequest request, AsyncHandler<CreateTaskTemplateRequest,CreateTaskTemplateResult> asyncHandler)
AmazonConnectAsyncCreates a new task template in the specified Amazon Connect instance.
createTaskTemplateAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateTrafficDistributionGroupResult> createTrafficDistributionGroupAsync(CreateTrafficDistributionGroupRequest request)
AmazonConnectAsyncCreates a traffic distribution group given an Amazon Connect instance that has been replicated.
The SignInConfig distribution is available only on a default TrafficDistributionGroup
(see the IsDefault parameter in the TrafficDistributionGroup data type). If you call UpdateTrafficDistribution with a modified
SignInConfig and a non-default TrafficDistributionGroup, an
InvalidRequestException is returned.
For more information about creating traffic distribution groups, see Set up traffic distribution groups in the Amazon Connect Administrator Guide.
createTrafficDistributionGroupAsync in interface AmazonConnectAsyncpublic Future<CreateTrafficDistributionGroupResult> createTrafficDistributionGroupAsync(CreateTrafficDistributionGroupRequest request, AsyncHandler<CreateTrafficDistributionGroupRequest,CreateTrafficDistributionGroupResult> asyncHandler)
AmazonConnectAsyncCreates a traffic distribution group given an Amazon Connect instance that has been replicated.
The SignInConfig distribution is available only on a default TrafficDistributionGroup
(see the IsDefault parameter in the TrafficDistributionGroup data type). If you call UpdateTrafficDistribution with a modified
SignInConfig and a non-default TrafficDistributionGroup, an
InvalidRequestException is returned.
For more information about creating traffic distribution groups, see Set up traffic distribution groups in the Amazon Connect Administrator Guide.
createTrafficDistributionGroupAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateUseCaseResult> createUseCaseAsync(CreateUseCaseRequest request)
AmazonConnectAsyncCreates a use case for an integration association.
createUseCaseAsync in interface AmazonConnectAsyncpublic Future<CreateUseCaseResult> createUseCaseAsync(CreateUseCaseRequest request, AsyncHandler<CreateUseCaseRequest,CreateUseCaseResult> asyncHandler)
AmazonConnectAsyncCreates a use case for an integration association.
createUseCaseAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateUserResult> createUserAsync(CreateUserRequest request)
AmazonConnectAsyncCreates a user account for the specified Amazon Connect instance.
Certain UserIdentityInfo
parameters are required in some situations. For example, Email is required if you are using SAML for
identity management. FirstName and LastName are required if you are using Amazon
Connect or SAML for identity management.
For information about how to create users using the Amazon Connect admin website, see Add Users in the Amazon Connect Administrator Guide.
createUserAsync in interface AmazonConnectAsyncpublic Future<CreateUserResult> createUserAsync(CreateUserRequest request, AsyncHandler<CreateUserRequest,CreateUserResult> asyncHandler)
AmazonConnectAsyncCreates a user account for the specified Amazon Connect instance.
Certain UserIdentityInfo
parameters are required in some situations. For example, Email is required if you are using SAML for
identity management. FirstName and LastName are required if you are using Amazon
Connect or SAML for identity management.
For information about how to create users using the Amazon Connect admin website, see Add Users in the Amazon Connect Administrator Guide.
createUserAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateUserHierarchyGroupResult> createUserHierarchyGroupAsync(CreateUserHierarchyGroupRequest request)
AmazonConnectAsyncCreates a new user hierarchy group.
createUserHierarchyGroupAsync in interface AmazonConnectAsyncpublic Future<CreateUserHierarchyGroupResult> createUserHierarchyGroupAsync(CreateUserHierarchyGroupRequest request, AsyncHandler<CreateUserHierarchyGroupRequest,CreateUserHierarchyGroupResult> asyncHandler)
AmazonConnectAsyncCreates a new user hierarchy group.
createUserHierarchyGroupAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateViewResult> createViewAsync(CreateViewRequest request)
AmazonConnectAsync
Creates a new view with the possible status of SAVED or PUBLISHED.
The views will have a unique name for each connect instance.
It performs basic content validation if the status is SAVED or full content validation if the status
is set to PUBLISHED. An error is returned if validation fails. It associates either the
$SAVED qualifier or both of the $SAVED and $LATEST qualifiers with the
provided view content based on the status. The view is idempotent if ClientToken is provided.
createViewAsync in interface AmazonConnectAsyncpublic Future<CreateViewResult> createViewAsync(CreateViewRequest request, AsyncHandler<CreateViewRequest,CreateViewResult> asyncHandler)
AmazonConnectAsync
Creates a new view with the possible status of SAVED or PUBLISHED.
The views will have a unique name for each connect instance.
It performs basic content validation if the status is SAVED or full content validation if the status
is set to PUBLISHED. An error is returned if validation fails. It associates either the
$SAVED qualifier or both of the $SAVED and $LATEST qualifiers with the
provided view content based on the status. The view is idempotent if ClientToken is provided.
createViewAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateViewVersionResult> createViewVersionAsync(CreateViewVersionRequest request)
AmazonConnectAsyncPublishes a new version of the view identifier.
Versions are immutable and monotonically increasing.
It returns the highest version if there is no change in content compared to that version. An error is displayed
if the supplied ViewContentSha256 is different from the ViewContentSha256 of the $LATEST alias.
createViewVersionAsync in interface AmazonConnectAsyncpublic Future<CreateViewVersionResult> createViewVersionAsync(CreateViewVersionRequest request, AsyncHandler<CreateViewVersionRequest,CreateViewVersionResult> asyncHandler)
AmazonConnectAsyncPublishes a new version of the view identifier.
Versions are immutable and monotonically increasing.
It returns the highest version if there is no change in content compared to that version. An error is displayed
if the supplied ViewContentSha256 is different from the ViewContentSha256 of the $LATEST alias.
createViewVersionAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<CreateVocabularyResult> createVocabularyAsync(CreateVocabularyRequest request)
AmazonConnectAsyncCreates a custom vocabulary associated with your Amazon Connect instance. You can set a custom vocabulary to be your default vocabulary for a given language. Contact Lens for Amazon Connect uses the default vocabulary in post-call and real-time contact analysis sessions for that language.
createVocabularyAsync in interface AmazonConnectAsyncpublic Future<CreateVocabularyResult> createVocabularyAsync(CreateVocabularyRequest request, AsyncHandler<CreateVocabularyRequest,CreateVocabularyResult> asyncHandler)
AmazonConnectAsyncCreates a custom vocabulary associated with your Amazon Connect instance. You can set a custom vocabulary to be your default vocabulary for a given language. Contact Lens for Amazon Connect uses the default vocabulary in post-call and real-time contact analysis sessions for that language.
createVocabularyAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeactivateEvaluationFormResult> deactivateEvaluationFormAsync(DeactivateEvaluationFormRequest request)
AmazonConnectAsyncDeactivates an evaluation form in the specified Amazon Connect instance. After a form is deactivated, it is no longer available for users to start new evaluations based on the form.
deactivateEvaluationFormAsync in interface AmazonConnectAsyncpublic Future<DeactivateEvaluationFormResult> deactivateEvaluationFormAsync(DeactivateEvaluationFormRequest request, AsyncHandler<DeactivateEvaluationFormRequest,DeactivateEvaluationFormResult> asyncHandler)
AmazonConnectAsyncDeactivates an evaluation form in the specified Amazon Connect instance. After a form is deactivated, it is no longer available for users to start new evaluations based on the form.
deactivateEvaluationFormAsync in interface AmazonConnectAsyncasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteAttachedFileResult> deleteAttachedFileAsync(DeleteAttachedFileRequest request)
AmazonConnectAsyncDeletes an attached file along with the underlying S3 Object.
The attached file is permanently deleted if S3 bucket versioning is not enabled.
deleteAttachedFileAsync in interface AmazonConnectAsyncrequest - Request to DeleteAttachedFile APIpublic Future<DeleteAttachedFileResult> deleteAttachedFileAsync(DeleteAttachedFileRequest request, AsyncHandler<DeleteAttachedFileRequest,DeleteAttachedFileResult> asyncHandler)
AmazonConnectAsyncDeletes an attached file along with the underlying S3 Object.
The attached file is permanently deleted if S3 bucket versioning is not enabled.
deleteAttachedFileAsync in interface AmazonConnectAsyncrequest - Request to DeleteAttachedFile APIasyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.public Future<DeleteContactEvaluationResult> deleteContactEvaluationAsync(DeleteContactEvaluationRequest request)