/AWS1/CL_SMI=>UPDATEINCIDENTRECORD()¶
About UpdateIncidentRecord¶
Update the details of an incident record. You can use this operation to update an incident record from the defined chat channel. For more information about using actions in chat channels, see Interacting through chat.
Method Signature¶
IMPORTING¶
Required arguments:¶
IV_ARN TYPE /AWS1/SMIARN /AWS1/SMIARN¶
The Amazon Resource Name (ARN) of the incident record you are updating.
Optional arguments:¶
IV_CLIENTTOKEN TYPE /AWS1/SMICLIENTTOKEN /AWS1/SMICLIENTTOKEN¶
A token that ensures that a client calls the operation only once with the specified details.
IV_TITLE TYPE /AWS1/SMIINCIDENTTITLE /AWS1/SMIINCIDENTTITLE¶
A brief description of the incident.
IV_SUMMARY TYPE /AWS1/SMIINCIDENTSUMMARY /AWS1/SMIINCIDENTSUMMARY¶
A longer description of what occurred during the incident.
IV_IMPACT TYPE /AWS1/SMIIMPACT /AWS1/SMIIMPACT¶
Defines the impact of the incident to customers and applications. If you provide an impact for an incident, it overwrites the impact provided by the response plan.
Supported impact codes
1- Critical
2- High
3- Medium
4- Low
5- No Impact
IV_STATUS TYPE /AWS1/SMIINCIDENTRECORDSTATUS /AWS1/SMIINCIDENTRECORDSTATUS¶
The status of the incident. Possible statuses are
OpenorResolved.
IO_CHATCHANNEL TYPE REF TO /AWS1/CL_SMICHATCHANNEL /AWS1/CL_SMICHATCHANNEL¶
The Chatbot chat channel where responders can collaborate.
IT_NOTIFICATIONTARGETS TYPE /AWS1/CL_SMINOTIFTARGETITEM=>TT_NOTIFICATIONTARGETSET TT_NOTIFICATIONTARGETSET¶
The Amazon SNS targets that Incident Manager notifies when a client updates an incident.
Using multiple SNS topics creates redundancy in the event that a Region is down during the incident.