API for AWS Support¶

ABAP Package	`/AWS1/API_SUP`
ABAP SDK "TLA"	`SUP`
ABAP Interface	`/AWS1/IF_SUP`

The "TLA" is a Three Letter Abbreviation that appears in ABAP class names, data dictionary objects and other ABAP objects throughout the AWS SDK for SAP ABAP. The TLA for AWS Support is SUP. This TLA helps squeeze ABAP objects into the 30-character length limit of the ABAP data dictionary.

Installation¶

To install the AWS SDK for SAP ABAP, import the Core transport, along with the transport for the Support module and other API modules you are interested in. A few modules are included in the Core transport itself. For more information, see the Developer Guide guide.

About The Service¶

Amazon Web Services Support

The Amazon Web Services Support API Reference is intended for programmers who need detailed information about the Amazon Web Services Support operations and data types. You can use the API to manage your support cases programmatically. The Amazon Web Services Support API uses HTTP methods that return results in JSON format.

You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.
If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

You can also use the Amazon Web Services Support API to access features for Trusted Advisor. You can return a list of checks and their descriptions, get check results, specify checks to refresh, and get the refresh status of checks.

You can manage your support cases with the following Amazon Web Services Support API operations:

The CreateCase, DescribeCases, DescribeAttachment, and ResolveCase operations create Amazon Web Services Support cases, retrieve information about cases, and resolve cases.
The DescribeCommunications, AddCommunicationToCase, and AddAttachmentsToSet operations retrieve and add communications and attachments to Amazon Web Services Support cases.
The DescribeServices and DescribeSeverityLevels operations return Amazon Web Service names, service codes, service categories, and problem severity levels. You use these values when you call the CreateCase operation.

You can also use the Amazon Web Services Support API to call the Trusted Advisor operations. For more information, see Trusted Advisor in the Amazon Web Services Support User Guide.

For authentication of requests, Amazon Web Services Support uses Signature Version 4 Signing Process.

For more information about this service and the endpoints to use, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Using the SDK¶

In your code, create a client using the SDK module for AWS Support, which is created with factory method /AWS1/CL_SUP_FACTORY=>CREATE(). In this example we will assume you have configured an SDK profile in transaction /AWS1/IMG called ZFINANCE.

DATA(go_session)   = /aws1/cl_rt_session_aws=>create( 'ZFINANCE' ).
DATA(go_sup)       = /aws1/cl_sup_factory=>create( go_session ).

Your variable go_sup is an instance of /AWS1/IF_SUP, and all of the operations in the AWS Support service are accessed by calling methods in /AWS1/IF_SUP.

API Operations¶

For an overview of ABAP method calls corresponding to API operations in AWS Support, see the Operation List.

Factory Method¶

`/AWS1/CL_SUP_FACTORY=>CREATE( )`¶

Creates an object of type /AWS1/IF_SUP.

IMPORTING¶

Required arguments:¶

`IO_SESSION` `TYPE REF TO` `/AWS1/CL_RT_SESSION_BASE`¶

Optional arguments:¶

`IV_PROTOCOL` `TYPE` `/AWS1/RT_PROTOCOL`¶

`IV_REGION` `TYPE` `/AWS1/RT_REGION_ID`¶

`IV_CUSTOM_ENDPOINT` `TYPE` `/AWS1/RT_ENDPOINT`¶

RETURNING¶

`OO_CLIENT` `TYPE REF TO` `/AWS1/IF_SUP`¶

/AWS1/IF_SUP represents the ABAP client for the Support service, representing each operation as a method call. For more information see the API Page page.