API for Amazon Connect Wisdom Service¶
|ABAP SDK "TLA"||
The "TLA" is a Three Letter Abbreviation that appears in ABAP class names, data dictionary
objects and other ABAP objects throughout the AWS SDK for SAP ABAP. The TLA for Amazon Connect Wisdom Service is
This TLA helps squeeze ABAP objects into the 30-character length limit of the ABAP data dictionary.
To install the AWS SDK for SAP ABAP, import the Core transport, along with the transport for the Wisdom module and other API modules you are interested in. A few modules are included in the Core transport itself. For more information, see the Developer Guide guide.
About The Service¶
Amazon Connect Wisdom delivers agents the information they need to solve customer issues as they're actively speaking with customers. Agents can search across connected repositories from within their agent desktop to find answers quickly. Use Amazon Connect Wisdom to create an assistant and a knowledge base, for example, or manage content by uploading custom files.
Using the SDK¶
In your code, create a client using the SDK module for Amazon Connect Wisdom Service, which is created with
In this example we will assume you have configured
an SDK profile in transaction
DATA(go_session) = /aws1/cl_rt_session_aws=>create( 'ZFINANCE' ). DATA(go_wis) = /aws1/cl_wis_factory=>create( go_session ).
go_wis is an instance of
and all of the operations
in the Amazon Connect Wisdom Service service are accessed by calling methods in
For an overview of ABAP method calls corresponding to API operations in Amazon Connect Wisdom Service, see the Operation List.
Creates an object of type
TYPE REF TO
TYPE REF TO
/AWS1/IF_WISrepresents the ABAP client for the Wisdom service, representing each operation as a method call. For more information see the API Page page.